[Resolved] Harbor Branch network outage due to power loss

The network has been restored on the Harbor Branch campus.

Thank you

Posted in Network and Telecom

Harbor Branch network outage due to power loss

We are experiencing a network outage on the Harbor Branch campus due to the loss of power across several buildings.  We will continue to monitor the situation until the power has been restored.

Thank you

Posted in Network and Telecom

Harbor Branch partial network outage restored

At 5:10 pm we experienced a hardware failure on the Harbor Branch campus which affected buildings 04, 16, 18, 34, and 37.  The replacement hardware is now in production and the network has been restored.

Thank you

Posted in Network and Telecom

Single Sign On Updates Friday June 19, 2015 3am – 5am

The Single Sign On system will be upgrade Friday June 19, 2015 3am to 5am. During this time users may not be able to access services such as Banner Self Service, Network Registration Blackboard, Owl Applications, and the Help Desk.

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems

[COMPLETED] OIT network maintenance on May 25th from 12:01 am – 6:00 am

The network maintenance scheduled for this morning has been completed. All network services are expected to be working normally at this time.

Posted in Network and Telecom, Systems

OIT network maintenance on May 25th from 12:01 am – 6:00 am

OIT will be performing maintenance on Monday, May 25 from 12:01 a.m. until 6:00 a.m. Due to the nature of the maintenance, users may experience intermittent network outages lasting approximately 15 – 20 minutes during this window. This outage will affect connectivity to the Internet as well as connectivity within FAU.

Posted in Network and Telecom

[Completed] Network maintenance on May 6 and May 8 from 12:01 am – 6:00 am

The network maintenance has been completed.

Thank you

Posted in Network and Telecom

OIT Systems Maintenance, Thurs. May 7 from 12:01AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 05/07/2015 from 12:01 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

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Blackboard Upgrade
When: 12:01AM – 7:00AM
Affected services: Blackboard
Affected systems: Blackboard
Description of maintenance: OIT is upgrading Blackboard to the latest version.
User impact: Blackboard will be unavailable between the hours of 12:00 AM and 7:00 AM​

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PGP Encryption software update
When: 12:01AM – 1:00AM
Affected services: PGP Encryption
Affected systems: bocsec.fau.edu​
Description of maintenance: OIT is installing a new version of PGP software (3.3.2mp8) server side​
User impact: PGP users may be prompted to update your software to the latest version upon login.

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Update Financial Aid attendance update for Summer 2015
When: 3:00AM – 7:00AM
Affected services: N/A
Affected systems: ​Banner Financial Aid
Description of maintenance: OIT is updating two procedures to update Financial Aid attendance for Summer 2015.
User impact: No end-user impact is expected

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Blackboard CAS (Single Sign On​) Upgrade
When: 3:00AM – 5:00AM
Affected services: CAS – Single Sign On​
Affected systems: cas1 and cas2​
Description of maintenance: We are adding a custom login page for Blackboard​
User impact: The availability of Single Sign On intermittent during the upgrade. Users will be presented with a new Blackboard login page when accessing Blackboard.

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OIT SQL Cluster Edition Upgrade
When: 3:00AM – 6:00AM
Affected services: ​All databases running on the boc22mssqloit SQL cluster:
master, tempdb, model, msdb, TechFee, VPAS, orinoco_base, orinoco_directory, orinoco_esig, orinoco_flow, orinoco_hr, ThirdPartyAlert, xenapp, Medicine, FAIRV3, survey_test, survey_prod, essdata_test, GRAS,SOFTLIC, vcenter_vcdb, vcenter_umdb, ReportServer, ReportServerTempDB, editor_test, editor_prod, vcenter2_umdb, vcenter2_vcdb, echoapi_prod, echoapi_test, view_composer, view_events, AVsystemconfigs, SSISDB, pmo, Clearwire, inauguration, collegeexpo_test, Papercut, ReportServerMBAM, ReportServerMBAMTempDB, MBAM Compliance Status, MBAM Recovery and Hardware, FacStaffAlert, InternationalServices, Papercut_old, Transients, ParatureArchive
Affected systems: boc22mssql21 and boc22mssql22​
Description of maintenance: OIT is upgrading the edition of the OIT SQL cluster from Standard to Enterprise
User impact: Applications connecting to these databases may become unresponsive.

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Remove Library printers from Boc22pcprt01 and delete associated PaperCut queues.
When: 4:00AM – 7:00AM
Affected services: PaperCut.
Affected systems: Boc22pcprt01, Boc22pcapp01, Boc22pcapp02
Description of maintenance: The printers were moved to a dedicated Library print server and the old ones paused on Boc22pcprt01. Library staff has confirmed that everything is working fine, so the old ​printers will be removed from Boc22pcprt01 and PaperCut.
User impact: No end-user impact is expected

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High Performance Computing (HPC) – Slurm Upgrade & BLCR software install
When: 6:00AM – 6:30AM
Affected services: High perfomance computing – Koko
Affected systems: Koko
Description of maintenance: OIT is upgrading the Slurm packages and installation of BLCR​ software on Koko
User impact: No end-user impact is expected

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Posted in Banner and Admin Systems, Educational Technologies, Network and Telecom, Systems, Uncategorized

[Update] Network maintenance on May 6 and May 8 from 12:01 am – 6:00 am

The network maintenance scheduled for Wednesday, May 06, 2015 has been completed.  Network maintenance will resume on Friday, May 08 at 2:00 am.

Thank you

Posted in Network and Telecom

Network maintenance on May 6 and May 8 from 12:01 am – 6:00 am

The Networking department will be performing maintenance on Wednesday, May 6 and Friday, May 8 from 12:01 a.m. through 6:00 a.m.  Due to the nature of the maintenance, users may experience intermittent network outages lasting approximately 10 – 15 minutes during this window. This outage will affect connectivity to the Internet as well as connectivity within FAU.

Thank you

Posted in Network and Telecom