Echo360 Emergency Service Restart 4:45-5:00 PM EST

To whom it concerns:

Echo360 will be intermittently unavailable from 4:45-5:00pm EST.

The Echo360 service needs to be restarted to free a blocked thread that is preventing content from being ingested.

The 5-10 minute service restart will affect only:

**Instructors currently logged in and navigating ESS
**All users currently viewing previously captured Echo360 video recordings
**Any external media uploaded to ESS during the down-time window

 

A restart of the Echo360 service will not affect any captured classes currently being recorded.
All content will continue to be captured from the local Echo360 SCHD devices during the downtime.

 

 

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems

Loss of Internet connectivity at 10:38 am

At approximately 10:38 am, FAU lost light to our primary Internet provider which resulted in a 30 second Internet outage.

Posted in Network and Telecom

[resolved] Network outage at Ft. Lauderdale Campus

The network outage at the FAU Ft. Lauderdale campus has been resolved.

Thank you

Posted in Network and Telecom

Network outage at Ft. Lauderdale Campus

We are experiencing a network and telephone outage at the FAU Ft. Lauderdale Campus.  We are working to resolve the issue as soon as possible.

 

Posted in Network and Telecom

[Resolved] Wired network issue in Davie West Building

The networking issue that was affecting Davie West has been resolved.

Thank you

Posted in Network and Telecom

OIT Systems Maintenance, Thurs. January 8 from 3:00am – 7:00am

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 01/08/2015 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

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When: 12:00AM – 6:00AM
Affected services: ​VOIP phone will affected
Affected systems: VOIP Phone all campus
Description of maintenance: Upgrade VOIP phone system
User impact: VOIP phone cannot be use for 5 to 10 mins during the upgrade

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Posted in Network and Telecom

Wired network issue in Davie West Building

We are currently experiencing a networking issue in the Davie West building #90.  We are working to resolve the issue as soon as possible.

Thank you

Posted in Network and Telecom

[Completed] OIT will be performing network maintenance on Dec. 28 through 29 starting at 11:00 p.m.

The network maintenance scheduled for December 28 and 29 has been completed.

Thank you

Posted in Banner and Admin Systems, Network and Telecom, Systems

OIT will be performing network maintenance on Dec. 28 through 29 starting at 11:00 p.m.

Networking and Security will be performing maintenance from 11:00 p.m. on Sunday, December 28 until 6:00 a.m. on Monday, December 29, 2014.  Due to the nature of the maintenance, users may experience intermittent network outages lasting approximately 10 – 15 minutes during this window. This outage will affect connectivity to the Internet as well as connectivity within FAU.

Posted in Banner and Admin Systems, Network and Telecom, Systems

[Completed] Network maintenance on December 22 starting at 12:01 a.m.

The network maintenance scheduled for December 22 has been completed.

Thank you

Posted in Banner and Admin Systems, Network and Telecom, Systems