The telephone outage at the SeaTech campus has been resolved.
Thank you
Telephone outage at the SeaTech campus
We are currently experiencing problems with telephone service on the SeaTech campus. We are working to resolve the problem as soon as possible.
Thank you
Posted in Network and Telecom
[RESOLVED] Password Synchronization Issues
We are currently experiencing an issue with password not synchronizing to all FAU services/systems after being reset. We are working to resolve this issue as soon as possible.
Please do not reset your password until this issue has been resolved.
We apologize for the inconvenience this may cause.
OIT
OIT Systems Maintenance, Thurs. Oct 16 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 10/16/2014 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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When: 3:00AM to 6:00AM
Affected services: Identity Manager, User account creation, Password Synchronization, MyFAU, SSO, Blackboard, Banner Self Service, All authentication Services
Affected systems: idm4p, idm1, idm2, MCSource
Description of maintenance: OIT will be upgrading the Identity Manager connection to MyFAU to correct a bug that prevents returning users from automatically receiving active directory accounts.
User impact: User passwords may not sync during this change window as the connector will be offline during the upgrade.
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When: 3:00AM to 6:00AM
Affected services: AD authentication on Jupiter campus
Affected systems: jupdcfau01 & jupdcirm01
Description of maintenance: OIT is updating the systems servicing user and computer account authentication for the Jupiter campus.
User impact: Logins on the Jupiter campus may be slower during the window
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When: 4:00AM to 6:00AM
Affected services: Blackboard
Affected systems: Blackboard
Description of maintenance: OIT will be changing the mail server blackboard uses to send emails out to the users. This is to fix an issue where a small percentage of users were getting [Suspicious Message] appended to their outbound emails.
User impact: We will be doing rolling restarts to make the config change and hope that this will not impact any users at all.
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When: 6:00AM to 6:10AM
Affected services: Exchange email
Affected systems: exchangeca[01-05] & exchangemb[01-05]
Description of maintenance: OIT will be implementing the following limitations on all FAU employee mail accounts: •Can send to 5,000 recipients per day •Can send a maximum of 30 messages per minute
User impact: No end-user impact is expected during the policy change
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When: 6:15AM to 6:50AM
Affected services: none
Affected systems: Ironport server (bertx)
Description of maintenance: OIT will upgrade the Ironport Server (bertx) from version 8.5.6-074 to 8.5.6-092 to fix a security problem
User impact: No end-user impact is expected
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When: 7:00AM to 7:10AM
Affected services: DPM (data protection manager)
Affected systems: Active Directory
Description of maintenance: OIT will link a DPM Group Policy to enable DPM client server communication.
User impact: No end-user impact is expected during the policy change
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When: 4:45PM to 5:00PM
Affected services: VIP Student Record Image Retrieval (vip.fau.edu)
Affected systems: qstarserver2.fau.edu, vip.fau.edu
Description of maintenance: The current server responsible for storing VIP images will be replaced by a newer, virtual one.
User impact: Users will not be able to retrieve images or image retrieval will be erratic during switchover.
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[resolved] Network outage in the Engineering East building
The network outage in the Engineering East building has been resolved.
Thank you
Posted in Network and Telecom
Network outage in the Engineering East building
We are experiencing a partial network outage in the Engineering East building on the Boca Raton campus. The outage is due to a blade failure. A replacement blade will be installed within the hour.
Thank you
Posted in Network and Telecom
[completed] Emergency Network Maintenance – October 3rd from 3:00 a.m. until 6:00 a.m.
The emergency network maintenance has been completed.
Thank you
Posted in Network and Telecom
Emergency Network Maintenance – October 3rd from 3:00 a.m. until 6:00 a.m.
Communication Infrastructure will be performing emergency network maintenance tonight from 3:00 a.m. until 6:00 a.m. in order to resolve ongoing network stability issues. While network redundancy in place is expected to enable the maintenance to be performed with minimal to no downtime, there may be periods of intermittent, slow or no connectivity on the Boca Raton campus that may affect services including Blackboard, MyFAU and Exchange email during the maintenance window.
Posted in Network and Telecom
Intermittent network outage 10/2/2014
We experienced a brief network outage just after 1:00 pm on Thursday, Oct 02, 2014. We are working to isolate and resolve the issue.
Thank you
Posted in Network and Telecom, Systems
[resolved] Davie wireless network “fau” not working properly
The Davie wireless network “fau” is now working properly.
Thank you
Posted in Network and Telecom