Opt-in to Migrate to Microsoft Outlook 365

Starting Tuesday, January 17th, 2023 at 6 am students will be prompted to optionally Migrate to Microsoft Office 365 when they login to various services and websites. 

Posted in Banner and Admin Systems, Canvas / LMS, Educational Technologies, Email, Instructional Technologies, Network and Telecom, Research Computing, Systems

[Resolved] Issue with remote telephone services

All remote telephone services are now working properly.

Thank you

Posted in Network and Telecom

Issue with remote telephone services

We are currently experiencing an issue with remote telephone services including Jabber and off-campus FAU telephones. We are working to resolve the issue.

Thank you

Posted in Network and Telecom

[RESOLVED]Issues logging on to Office 365 and other ADSF services

We are currently experiencing issues with ADSF that does not allow you to properly single-sign on (SSO) to Office 365 services such as Outlook Web and the new FortiClient VPN client. We are working on resolving the issue as soon as possible.

We apologize for the inconvenience this may cause.

OIT

Posted in Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Network and Telecom, Research Computing, Systems, Uncategorized

[NETWORK MAINTENANCE] All Campuses – Saturday October 22nd from 12:00 a.m. until 2:00 a.m.

OIT will be performing network maintenance affecting all campuses on Saturday October 22nd from 12:00 a.m. until 2:00 a.m. As a result of this maintenance, all connectivity to services and the internet will be disrupted for up to 10 minutes on each campus sometime during the maintenance window.

Posted in Network and Telecom

OIT Systems Maintenance, Thurs 10/13/22 & Fri 10/14/22

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 10/13/2022 from 12:00 AM to 7:00 AM during OIT maintenance window and Friday, 10/14/2022 from 10:00PM to 10:30PM. In addition, the following systems will be specifically impacted:


Maintenance Research Computing storage
Description of change: Research Computing will be performing maintenance on the BHRIC storage
Downtime window start: 10/13/2022 12:00 AM
Downtime window end:10/13/2022 5:00 AM
Affected services: BHRIC virtual machines
End-user impact: None expected. However, this houses new BHRIC VM’s and there maybe a small window where there is a slowdown. However, no service interruption should occur


Server Maintenance
Description of change: OIT is upgrading the software for our email servers.
Downtime window start: 10/13/2022 3:00 AM
Downtime window end: 10/13/2022 4:00 AM
Affected services: Email
End-user impact: None expected as email servers are being upgraded incrementally.


Network Adjustments – Boca and Jupiter Campuses
Description of change: OIT will be performing network maintenance from 10:00 p.m. until 10:30 on Friday October 14th affecting the Boca Raton and Jupiter campuses.
Downtime window start: 10/14/2022 10:00 PM
Downtime window end: 10/14/2022 10:30 PM
Affected services: Boca and Jupiter firewalls
End-user impact: No end user impact is expected.


Posted in Email, Network and Telecom, Research Computing

[COMPLETED] [Network Maintenance] All Campuses – October 7th

The network maintenance scheduled for tonight has been completed.

Posted in Network and Telecom

[Network Maintenance] All Campuses – Friday October 7th from 10:00 p.m. until 12:00 a.m.

OIT will be performing network maintenance tonight from 10:00 p.m. until 12:00 a.m. affecting all campuses. As a result of this maintenance, all connectivity to services and the internet will be disrupted for up to 10 minutes on each campus during the maintenance window.

Posted in Network and Telecom

Malwarebytes currently blocking Google

We have identified that our anti-malware software Malwarebytes is currently blocking access to the Google.com domain. We are currently investigating the status and will update as we receive additional information.

Posted in Email, Network and Telecom, Systems, Uncategorized

Single-sign on delays and errors

We are currently experiencing intermittent issues with single-sign on that may cause delayed logins or errors while logging into services such as Workday and Canvas. We are working on resolving the issue as soon as possible.

We apologize for the inconvenience this may cause.

OIT

Posted in Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Network and Telecom, Systems, Uncategorized, Workday