All remote telephone services are now working properly.
Thank you
Issue with remote telephone services
We are currently experiencing an issue with remote telephone services including Jabber and off-campus FAU telephones. We are working to resolve the issue.
Thank you
Posted in Network and Telecom
[RESOLVED]Issues logging on to Office 365 and other ADSF services
We are currently experiencing issues with ADSF that does not allow you to properly single-sign on (SSO) to Office 365 services such as Outlook Web and the new FortiClient VPN client. We are working on resolving the issue as soon as possible.
We apologize for the inconvenience this may cause.
OIT
[NETWORK MAINTENANCE] All Campuses – Saturday October 22nd from 12:00 a.m. until 2:00 a.m.
OIT will be performing network maintenance affecting all campuses on Saturday October 22nd from 12:00 a.m. until 2:00 a.m. As a result of this maintenance, all connectivity to services and the internet will be disrupted for up to 10 minutes on each campus sometime during the maintenance window.
Posted in Network and Telecom
OIT Systems Maintenance, Thurs 10/13/22 & Fri 10/14/22
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 10/13/2022 from 12:00 AM to 7:00 AM during OIT maintenance window and Friday, 10/14/2022 from 10:00PM to 10:30PM. In addition, the following systems will be specifically impacted:
Maintenance Research Computing storage
Description of change: Research Computing will be performing maintenance on the BHRIC storage
Downtime window start: 10/13/2022 12:00 AM
Downtime window end:10/13/2022 5:00 AM
Affected services: BHRIC virtual machines
End-user impact: None expected. However, this houses new BHRIC VM’s and there maybe a small window where there is a slowdown. However, no service interruption should occur
Server Maintenance
Description of change: OIT is upgrading the software for our email servers.
Downtime window start: 10/13/2022 3:00 AM
Downtime window end: 10/13/2022 4:00 AM
Affected services: Email
End-user impact: None expected as email servers are being upgraded incrementally.
Network Adjustments – Boca and Jupiter Campuses
Description of change: OIT will be performing network maintenance from 10:00 p.m. until 10:30 on Friday October 14th affecting the Boca Raton and Jupiter campuses.
Downtime window start: 10/14/2022 10:00 PM
Downtime window end: 10/14/2022 10:30 PM
Affected services: Boca and Jupiter firewalls
End-user impact: No end user impact is expected.
[COMPLETED] [Network Maintenance] All Campuses – October 7th
The network maintenance scheduled for tonight has been completed.
Posted in Network and Telecom
[Network Maintenance] All Campuses – Friday October 7th from 10:00 p.m. until 12:00 a.m.
OIT will be performing network maintenance tonight from 10:00 p.m. until 12:00 a.m. affecting all campuses. As a result of this maintenance, all connectivity to services and the internet will be disrupted for up to 10 minutes on each campus during the maintenance window.
Posted in Network and Telecom
Malwarebytes currently blocking Google
We have identified that our anti-malware software Malwarebytes is currently blocking access to the Google.com domain. We are currently investigating the status and will update as we receive additional information.
Single-sign on delays and errors
We are currently experiencing intermittent issues with single-sign on that may cause delayed logins or errors while logging into services such as Workday and Canvas. We are working on resolving the issue as soon as possible.
We apologize for the inconvenience this may cause.
OIT
OIT Systems Maintenance, Thurs. Aug 4 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches, and other health checks on Thursday, 08/04/2022 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
Network Registration Update
Description of change: OIT will be deploying an improved version of the network registration system which introduces support for international phone numbers and corrects a bug in the administrative tool.
Downtime window start 8/4/2022 3:00 AM
Downtime window end 8/4/2022 4:00 AM
Affected services: Network Registration and the FAU Guest wireless portal will be offline during this maintenance
Expected End-user impact: Network Registration and the FAU Guest wireless portal will be offline during this maintenance.
Users who have already connected to Guest Wireless will not experience any outage.
Graduate Admissions Application Upgrade
Description of change: Support for Corporate Programs will be added to the Graduate Admissions Application.
Downtime window start 8/4/2022 3:00 AM
Downtime window end 8/4/2022 6:00 AM
Affected services: Graduate admissions app for College of Business
Expected End-user impact: Corporate Program applicants will be able to create admissions applications and they will automatically be tagged correctly in Banner.
Posted in Network and Telecom, Systems