AT&T U-verse issues caused slowness when trying to access FAU Services on Aug. 20, 2014

FAU Community,

Yesterday, we received several inquiries regarding slowness and difficulty to reach FAU services such as Blackboard and MyFAU from remote locations.

After extensive investigation, we have discovered that the problem was isolated and related to AT&T U-verse’s connection to the carrier network which most Florida universities are using. Unfortunately, we have no direct control over this connection; however, we are working diligently via several channels to get more information regarding repair to this connection from the parties involved. We appreciate your patience and understanding.

Regards

OIT

Posted in Educational Technologies, Network and Telecom, Systems

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Thank you

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Thank you

Posted in Network and Telecom

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Posted in Network and Telecom

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Thank you

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Thank you

Posted in Network and Telecom

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The network maintenance scheduled for Saturday, August 9th has been completed.

Thank you

Posted in Network and Telecom

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Thank you

Posted in Network and Telecom