The emergency network repair has been completed. No additional network outages are anticipated due to this issue.
Thank you
[resolved] Emergency network outage and repair Tuesday 9/9/2014 starting at 11:00 pm
Emergency network outage and repair Tuesday 9/9/2014 starting at 11:00 pm
Due to problems with the Fiber from the vendor that provides Internet and Network Connectivity to FAU, there will be Emergency repairs that could affect connectivity to the campus starting at 11:00 pm. These repairs are required to address an imminent, more catastrophic failure. Though most services should continue to work through our backup connection, there is the possibility of intermittent connectivity as well as the loss of some services. You can monitor the status of services at http://www.fau.edu/oit throughout the evening for updates.
For on-campus residents, services should continue as usual including outside access to the internet. Users from off-campus may be unable to reach some services throughout the evening starting at 11:00 pm. We apologize for the unavoidable disruption of services.
Thank you
Posted in Network and Telecom
[completed] Network Maintenance – Sunday, September 7th from 2:00 a.m. until 6:00 a.m.
The network maintenance scheduled for Sunday, September 7th has been completed.
Thank you
Posted in Network and Telecom, Systems
Network Maintenance – Sunday, September 7th from 2:00 a.m. until 6:00 a.m.
OIT will be performing network maintenance from 2:00 a.m. until 6:00 a.m. on Sunday, September 7, 2014. Due to the nature of the maintenance, FAU may experience intermittent network outages lasting approximately 10 – 15 minutes during this maintenance window. This outage will affect connectivity to the Internet as well as connectivity within FAU.
Posted in Network and Telecom, Systems
OIT Systems Maintenance, Thurs. Aug 28 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 08/28/2014 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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When: 5:00 – 6:00AM
Affected services: OwlCard, Collections file prep site, FAU Reimbursements, Telephone bill payment
Affected systems: controller.fau.edu
Description of maintenance: OIT will be upgrading some software on controller.fau.edu. As a result, several services will be unavailable for approximately 30 minutes.
User impact: The following services will be unavailable for approximately 1 hour: OwlCard, Collections file prep site, FAU Reimbursements, Telephone bill payment
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When: 5:00 – 6:00AM
Affected services: None impacted
Affected systems: ADCON
Description of maintenance: OIT will replace a server used by the FAU community with a newer version.
User impact: Technical staff who manages computer objects, Organizational Units (OUs), and users will not be able do so until the new ADCON server is in place.
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When: 6:00 – 7:00AM
Affected services: Exchange email (faculty/staff)
Affected systems: exchangeca01, exchangeca02, exchangemb01, exchangemb02, exchangemb03
Description of maintenance: OIT will be preforming maintenance on the mail servers for FAU employees (Exchange).
User impact: No end user impact is expected
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When: 6:00 – 6:05AM
Affected services: Network Registration (NetReg)
Affected systems: ldapboc0
Description of maintenance: OIT will be increasing the resources to one of the directory servers.
User impact: No end user impact is expected
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Network Maintenance – Sunday August 24th from 4:00 a.m. until 5:00 a.m.
OIT will be performing network maintenance from 4:00 a.m. until 5:00 a.m. on Sunday August 24th. During this time, there will be approximately 20 minutes of downtime affecting connectivity between FAU and the internet. This service outage will affect access to most of FAU’s services including Blackboard, MyFAU, VPN and Exchange email.
[resolved] SeaTech network speed issue
The network issue at the Seatech campus has been resolved.
Thank you
Posted in Network and Telecom
SeaTech network speed issue
We are currently experiencing a bandwidth issue at the FAU SeaTech campus. We have identified the root cause and should have the issue resolved shortly.
Thank you
Posted in Network and Telecom
AT&T U-verse issues caused slowness when trying to access FAU Services on Aug. 20, 2014
FAU Community,
Yesterday, we received several inquiries regarding slowness and difficulty to reach FAU services such as Blackboard and MyFAU from remote locations.
After extensive investigation, we have discovered that the problem was isolated and related to AT&T U-verse’s connection to the carrier network which most Florida universities are using. Unfortunately, we have no direct control over this connection; however, we are working diligently via several channels to get more information regarding repair to this connection from the parties involved. We appreciate your patience and understanding.
Regards
OIT
[resolved] Harbor Branch network outage
The network outage on the Harbor Branch campus has been resolved.
Thank you
Posted in Network and Telecom