[Resolved] SeaTech campus network outage

The network has been restored at the SeaTech campus.

Thank you

Posted in Network and Telecom

SeaTech campus network outage

We are experiencing a network outage on a portion the FAU SeaTech campus. We are working to determine the cause of the outage.

Thank you

Posted in Network and Telecom

Network Maintenance – Sunday June 22nd from 4:00a.m. until 5:00a.m.

OIT will be performing network maintenance on Sunday June 22nd from 4:00 a.m. until 5:00 a.m.  During this time, there will be a network interruption lasting between 15-20 minutes which will affect connectivity between FAU and the Internet. This interruption in service will affect many campus network-based resources including Blackboard and streaming media.

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems

[RESOLVED] Network Interruption

The issue has been resolved. All services have been restored. OIT Sent from my iPhone

Posted in Network and Telecom

Network Interruptions

We are currently experiencing network interruptions. This impacts our major services, such as Banner, Blackboard, MyFAU, and SSO (Single-Sign On).

We are investigating the issue and will resolve it as soon as possible.

We apologize for the inconvenience this may cause.

OIT

Posted in Network and Telecom

Undergraduate / Graduate Admissions application patch complete

The patch has been successfully deployed and tested.

When: 5:00AM – 6:00AM
Affected services: Undergraduate & Graduate Admissions Applications
Affected systems: Frevvo forms manager
Description of maintenance: Install a patch to fix issue with Google Chrome.
User impact: Minimal downtime expected (less than 5 minutes)

Posted in Network and Telecom

OIT Systems Maintenance, Thurs. May 15 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 05/15/2014 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

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When: 5:00AM – 6:00AM
Affected services: Undergraduate & Graduate Admissions Applications
Affected systems: Frevvo forms manager
Description of maintenance: Install a patch to fix issue with Google Chrome.
User impact: Minimal downtime expected (less than 5 minutes)

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When: 4:00AM – 5:00AM
Affected services: Central Authentication System (CAS)
Affected systems: CAS
Description of maintenance: FAU’s web base authentication system will be upgraded to provide additional security features such as Two Factor Authentication, improved user session termination and improved reliability. In addition all expired user passwords will be extended between 30 to 180 days. This will allow users time to respond to the password expiration warnings before they are force to change their password.
User impact: Users may need to refresh their browsers and possibly clear their browser cache.

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When: 6:00PM to 12:00AM (Friday, May 16)
Affected services: Xpressions – Voicemail
Affected systems: Xpressions
Description of maintenance: Move Xpressions to a virtual environment
User impact: Xpressions will be offline so there will be no access to voicemail during this time.

Posted in Network and Telecom

OIT Systems Maintenance, Thurs. May 1, from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 05/01/2014 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

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When: 3:00-6:00AM
Affected services: Banner Student & Banner Financial Aid
Affected systems: Banner FAUP
Description of maintenance: The following updates will be installed in Banner production: Student 8.5.8– 8.6.0–8.6.1–8.6.2–8.6.3 upgrades. Student, 8.5.8, and 8.6.0 patches.  Financial 8.20 upgrade. Financial Aid Self Service 8.20 Upgrade.
User impact: There will be no user downtime

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When:  3:00am to 6:00am.
Affected Services: IDM production, Luminis production (MyFAU), Phonebill app, Report Caster production, IEA Production database IEAP, Middleware production MSOP instance.
Affected Systems: boc22ora01, boc22ora03,boc22ora05 , mcoracle, nwrdcora01.
User Impact: Affected services will be unavailable during the maintenance window.
Reason: Oracle database patch set updates and host patch installations

Posted in Network and Telecom

[Completed]Blackboard Maintenance 4-6 AM 4/24

Blackboard will be intermittently unavailable from 4-6 AM due to necessary maintenance.

Posted in Network and Telecom

Emergency Blackboard Maintenance 4-6:00 AM Saturday 4/12

We will be performing emergency maintenance on the blackboard servers.  Blackboard service will be unavailable between 4 and 6 Am on April 12th 2014.

 

Posted in Network and Telecom