Work completed. Starting Monday 10/28 the Networking Department will be upgrading the network equipment in Bldg.12-BS-Behavioral Sciences building. The work will be done from 4:00am to 7:00am daily until all interface ports have been moved to the new equipment. All work will be completed by Friday 11/8.
Network: Completed Network Maintenence Bldg.12-BS-Behavioral Sciences building 10/28 to 11/8
Posted in Network and Telecom
OIT Systems Maintenance, Thurs., November 7 from 3:00 – 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 11/07/2013 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
When: 3:00 – 7:00 AM
Affected services: Self-Service, Banner FAUP
Affected systems: Banner FAUP
Description of maintenance: The following updates will be installed in Banner productionEmployee Self Service 8.9.0 upgrade, Position Control 8.9.0.1 patch, HR/Payroll 8.9.0.4, 8.9.0.5, 8.9.0.6 patches, HR/Payroll 8.9.0.7, 8.9.0.8 patches, Employee Self Service 8.9.0.1, 8.9.0.2, 8.9.0.3 patches, Employee Self Service phpecex-ear-fix patch, WorkFlow 8.1.0.4.jar, 8.1.0.5.jar patches
User impact: FAUP may have to be down – Self Service related changes sometimes require shutting the system down during installation
When: 5:30 – 6:15 AM
Affected services: Blackboard
Description: Blackboard has released updates to several Building Blocks including Blackboard Mobile, Software Updates, Cloud Profiles, and Social Profiles.
User Impact: The features listed above will be temporarily unavailable
When: 4:00 – 5:00 AM
Affected services: Network Drives (Andi.fau.edu, student.fau.edu, and home.fau.edu)
Affected systems: Andi.fau.edu, student.fau.edu, and home.fau.edu
Description of maintenance: OIT will be migrating the andi.fau.edu, student.fau.edu and home.fau.edu websites to a new server. Migrate the ANDI, Student and Home websites from IIS7 on FAUWeb1 to IIS8 on FAUWeb6. DNS records will be updated to reflect the new locations.
User impact: Andi.fau.edu, student.fau.edu, and home.fau.edu will be intermittently inaccessible during the window.
OIT Systems Maintenance, Thurs, Oct 31, from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 10/31/2013 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
When: 3:00 – 6:00AM
Affected services: Blackboard
Affected systems: Blackboard
Description of maintenance: Systems will be doing rolling restarts blackboard services to try to remedy a bug within blackboard.
User impact: Blackboard will be unavailable during the maintenance window.
When: 3:00 – 3:30AM
Affected services: University Fileserver (ANDI)
Affected systems: ANDI (fauandi1/fauandi2)
Description of maintenance: OIT will be physically moving the primary University fileserver (fauandi1\fauandi2). The system will be unavailable for approximately 15 minutes.
User impact: The ANDI server will be unavailable for approximately 15 minutes
When: 3:00 – 3:30AM
Affected services: Exchange email
Affected systems: exchangemb[01-03]
Description of maintenance: OIT will be rebooting some of the systems which support staff and faculty mail. We do not expect any interruption of service.
User impact: No end-user impact is expected
When: 3:00 – 7:00AM
Affected services: Banner
Affected systems: Banner
Description of maintenance: The following updates will be installed in Banner production: General 8.6.1 upgrade, Position Control 8.9.0 upgrade, HR/Payroll 8.9.0 upgrade, HR/Payroll 8.9.0.1, 8.9.0.2, 8.9.0.3 patches, Tax Updates #184, #185, #186
User impact: There will be no user impact
Network: Completed Network Maintenence Bldg.12-BS-Behavioral Sciences building 10/28 to 11/8
Starting Monday 10/28 the Networking Department will be upgrading the network equipment in Bldg.12-BS-Behavioral Sciences building. The work will be done from 4:00am to 7:00am daily until all interface ports have been moved to the new equipment. All work will be completed by Friday 11/8.
Posted in Network and Telecom
[Resolved]: Power Outage – Boca campus
As of 3:30 p.m. today, Power was restored to bldg. 22 but there may still be some areas still without power.
All systems are up and running at this time but we are still experiencing an issue with our internal and external
swipe card readers not working due to the power outage. Campus police were contacted and have advised that things
are still coming up sporadically on campus and that when power is fully restored to the campus, that that should resolve the issue occurring with the card readers. They did not give an estimate of when this might occurr. At this time they are still not working and no one will be able to access this building.
At 2:15pm today, Boca campus experienced a power outage and there may be some areas still without power.
The outage is being addressed and we hope to have power fully restored as soon as possible.
Posted in Network and Telecom
OIT Systems Maintenance, Thurs. Oct 10 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 10/10/2013 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
When: 5:00 – 6:00AM
Affected services: EMS
Affected systems: EMS
Description of maintenance: OIT will be patching EMS to the current version.
User impact: OIT will be patching EMS to the current version.
RESOLVED – Intermittent Systems Availability
We are currently experiencing intermittent performance issues affecting Blackboard, Banner, and logins (single-sign on).
We will update this post regularly as we learn more.
OIT
[Resolved] Network: Education Building 47 partial network outage
We are experiencing a partial network outage in the College of Education Building #47 that is affecting the first and third floors.
Thank you
Posted in Network and Telecom
OIT Systems Maintenance, Thurs. Oct 3, from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 10/03/2013 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
www.fau.edu, Banner, SharePoint, Graduate application, fsaAtlas, SCAC, vCenter, Xitracs, PrivateEye, SCOM, and SCVMM
When: 12:01AM
Affected Services: None
Affected Systems: Systems which have SCCM client in OIT
Description of maintenance: OIT will be enforcing SCUP updates for Adobe Reader 10 / 11, Adobe Professional 10 / 11, and Adobe Flash (ActiveX & Plugin) to systems located in the Office of Information Technology. The updates will be requested by SCCM and installed through Microsoft Update. These updates will not upgrade the version of the software that is installed, yet rather update for security and functionality patches.
User Impact: No end-user impact is expected.
When: 5:00 – 6:00AM
Affected services: www.fau.edu
Affected systems: webnet4-7
Description of maintenance: We are preparing the www.fau.edu systems to introduce new features for FAU webpages.
User impact: No expected end user impact.
When: 3:00am – 7:00am
Affected services: Banner
Affected systems: Banner FAUP
Description of maintenance: The following updates will be installed in Banner production: Financial Aid 8.18.1.1, 8.18.1.2 patch, Mass Data Update Utility 8.1.0 upgrade, Position Control 8.9.0 upgrade, HR/Payroll 8.9.0 upgrade, HR/Payroll 8.9.0.2, 8.9.0.3 patch
User impact: No expected end user impact.
When: 3:00-6:00AM
Affected services: SharePoint, Graduate application, fsaAtlas, SCAC, vCenter, Xitracs, PrivateEye, SCOM, SCVMM
Affected systems: mssql1, mssql2
Description of maintenance: The storage for several Microsoft SQL servers will be migrated to the NetApp. The following services will be interrupted for a short period of time during the window: SharePoint, Graduate application, fsaAtlas, SCAC, vCenter, Xitracs, PrivateEye
User impact: The services listed above will be unavailable for approximately 60 minutes during the maintenance window.
When: 3:00-6:00AM
Affected services: Exchange
Affected systems: Exchange
Description of maintenance: OIT will be configuring our mail servers to support coexistence with Microsoft hosted Exchange on Office 365.
User impact: There is no end-user impact expected
Completed Network: Network Maintenence Bldg 69 (Campus Operations) 9/23 to 9/27
The network Maintenence in Bldg 69 (Campus Operations) has been completed.
Posted in Network and Telecom