Telecommunications will be testing the phone system on the Jupiter campus on Wednesday July 11th from 5am till 7am. During this time period there will be intermittent outages to telephones on the Jupiter campus. In case of emergency please use a cellular or non FAU phone to dial 911. The FAU police can be reached at 561-271-5163

The Metro Ethernet connection has stabilized.

Thank you

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 07/05/2012 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted:

When: 6:30-7:00 AM
Affected services: Echo360
Affected systems: Echo360
Description: The Echo360 system will be undergoing maintenance in order to improve video load times and responsiveness of the web interface that faculty use to upload course videos.
User Impact: Students will be unable to view Echo360 course videos during this maintenance window. Typically these videos are accessed by students from within Blackboard courses. Also, faculty will be unable to upload new course videos during this time.

The maintenance of sso.fau.edu has been completed.

The networking department is upgrading an uplink to a switch in building 22 on Friday the 22nd at 5:30 am. Estimated down time will be approximately from 5:30 am to 6:30 am. The systems affected are the following. Blackboard Broadcast DHCP DNS Graduate Application Identity Manager PhoneBill Network Registration Lists SharePoint Talisma Xitracs OwlRadio

The Banner production INB and SSB Web Servers will be migrated from OAS 10g to Oracle Fusion Middleware 11g (WebLogic) tomorrow morning, Thursday 6/21/2012 between 5:00AM – 7:00AM. Prior to logging into Banner INB or SSB, you will need to clear out the Java cache on your workstation.

The following steps are for clearing out your Java cache:

1. Close down all web browser windows.

2. Go into your workstation’s control panel.

3. In upper right corner of window, select ‘Large icons’ in the drop down options for the ‘View by:’

4. Select ‘Java’

5. In the ‘General’ tab, click the ‘Settings . . . ‘ button in the ‘Temporary Internet Files’ section.

6. Click the ‘Delete Files . . .’ button in the ‘Disk Space’ section.

7. Click the ‘OK’ button in the ‘Delete Temporary Files’ window (both check boxes should be checked).

8. Click the ‘OK’ button in the ‘Temporary Files Settings’ window.

9. Click the ‘OK’ button in the ‘Java Control Panel’ window.

10. Close the ‘Control Panel’ window.

11. Start up your web browser.

Telecommunications will be testing the phone system on the Jupiter campus on Friday June 22nd from 6pm until 9pm. During this time period there will be intermittent outages to telephones on the Jupiter campus. In case of emergency please use a cellular or non FAU phone to dial 911. The FAU police can be reached at 561-271-5163

We are updating our videoconferencing management system today. There may be intermittent downtime of some of our videoconferencing back-end servers. There are no conferences scheduled for today that will be affected. We should still be able to connect in conferences during this time if any are requested.

Please call Amanda Burns for questions or concerns. x73110 aburns@fau.edu

Telecommunications will be performing an emergency reboot of the Xpressions/Voicemail servers in tomorrow’s maintenance window. This reboot will take place between 5am and 7am and during that time users will not be able to listen to or leave messages on the system.