IRM Systems Maintenance, Thursday, 1/12/2012 from 3:00AM to 7:00AM

IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 01/12/2012 from 3:00 AM to 7:00 AM during IRM maintenance window. In addition, the following systems will be specifically impacted:

What: Netapp storage controller reboot
Affected: Blackboard production database
When: 4am-5am, Thursday January 12th

Posted in Network and Telecom

Internet connectivity issue

We are experiencing issues with connectivity and we will have a resolution shortly.

Posted in Network and Telecom

Firewall maintenance, January 7, 2012 from 5:00 AM to 7:00 AM

Please be advised that a modification to the Internet firewall must be made between 5:00 am and 7:00 am on Saturday January 7, 2012. This change will cause intermittent interruptions to the Internet across all FAU campus locations between 5:00 am and 7:00 am. If you experience network difficulties after the times outlined above, please contact the FAU help desk at http://www.fau.edu/helpdesk/ or 561-297-3999 for immediate assistance. Thank you

Posted in Network and Telecom

Completed – Firewall maintenance, January 6, 2012 from 5:00 AM to 7:00 AM

The Firewall maintenance has been completed for January 6, 2012. Thank you

Sent: Thursday, January 05, 2012 2:48 PM

Please be advised that a modification to the Internet firewall must be made between 5:00 am and 7:00 am on Friday January 6, 2012. This change will cause intermittent interruptions to the Internet across all FAU campus locations between 5:00 am and 7:00 am. If you experience network difficulties after the times outlined above, please contact the FAU help desk at http://www.fau.edu/helpdesk/ or 561-297-3999 for immediate assistance. Thank you

Posted in Network and Telecom

Firewall maintenance, January 6, 2012 from 5:00 AM to 7:00 AM

Please be advised that a modification to the Internet firewall must be made between 5:00 am and 7:00 am on Friday January 6, 2012. This change will cause intermittent interruptions to the Internet across all FAU campus locations between 5:00 am and 7:00 am. If you experience network difficulties after the times outlined above, please contact the FAU help desk at http://www.fau.edu/helpdesk/ or 561-297-3999 for immediate assistance. Thank you

Posted in Network and Telecom

Touchnet – Bill Pay (credit card system) is available

The Touchnet Bill Pay (online pay fees and tuitions) is now available and working.

Posted in Network and Telecom

data and voice connectivity restored in bldg 11A / Field House Annex

Network: Data and voice connectivity restored in bldg. 11A / Field House Annex

Posted in Network and Telecom

Intermittent issues with internet connection

Network: There is an intermittent issue with internet connection. The connection is stable now, but looking into the problem.

Posted in Network and Telecom

TIME CHANGE: Possible intermittent Network Issues between 4:45pm – 5:30pm

We will be performing an urgent cleanup to address issues that arise from yesterday’s network problems. During this time the network may experience intermittent down time.

We regret any inconvenience this may cause.

Posted in Network and Telecom

Network has been Restored

The network has been restored on all campuses.

Posted in Network and Telecom