Blackboard (BBA1) Portal Experiencing Issues

BBA1.fau.edu is experiencing issues accepting clients, it has been disabled via the Proxy Manager.  BBA2 – BBA6 are not experiencing any issues at the moment.  Before BBA1 was disabled from the Proxy Manager it was verified that no active connections were present.

We will investigate and keep BBA1 inaccessible until we now it is fully functional.

Posted in Network and Telecom

Network outage on the Boca campus

The network has been restored.

Posted in Network and Telecom

Network outage on the Boca campus

A router in building 22 has experienced an outage that has disrupted network access. The Networking department is working to correct the outage and will provide more information as it becomes available.

Posted in Network and Telecom

IRM Systems Maintenance, Thursday, Nov 17 from 3:00AM to 7:00AM

IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 11/17/2011 from 3:00 AM to 7:00 AM during IRM maintenance window.  In addition, the following systems will be specifically impacted:

When: 4:00 AM – 6:00 AM
Affected Services: MyFAU Google Application Portal, Phonebill, Identity Manager, OPSView
Affected Systems: LinTalon0, LinTalon1, LinTalon2, Cuttlefish.fau.edu (opsview), IDM1 – IDM4
Description of Maintenance: We will be applying Red Hat patches on these servers. Some will require a reboot.
Service Interruption: Yes, each service will be offline for approximately 15 minutes.

When: 5:00 am – 6:00 am
Affected Service: Blackboard.fau.edu
Affected Systems: Bba1, bba2, bba3, bba4, bba5, bba6, bbc1, bbc2, bbm1, bbx1, and bbx2
Description of Maintenance: We will be applying a patch to prevent access denied errors and locks when users take exams.
Service Interruption: Yes, Blackboard will be offline while the changes are applied.

When: 3:00 AM – 3:30 AM
Affected Service: IDM
Affected Systems: idm-gateway-p
Description of Maintenance: We will be increasing the memory assigned to this system.
Service Interruption: Yes, brief interruptions of service are expected for password syncs.

When: 3:00 AM – 7:00 AM
Affected Services: Xitracs, IDM, SharePoint, Blackboard, NetReg, Lists, VisualSVN, Broadcast.fau.edu
Affected Systems: bbx1, bbx2, xitracs, dhcpboc1, enterprise, idm2, idm-gateway-p, ldapboc1, lintalon3, lists, nsboc1, talon0, visualsvn
Description of Maintenance: We will be moving these systems to different virtual machine hosts, to facility the creation of a Hyper-V cluster.
Service Interruption: Yes, brief interruptions of service are expected for password syncs, SharePoint, NetReg, DNS, Xitracs, VisualSVN, Blackboard, Broadcast (COB streaming)

When: 6:00 AM – 7:00 AM
Affected Service:  None external
Affected Systems:  Internal vlan 50 IPs for unix racks 8 and 9
Description of Maintenance:   Old vlan 50 switches are being replaced by newer ones
Service Interruption:  Possible interruption of backups and any other traffic that rely on the 10.50.64.x subnet

When:  6:00 AM – 7:00 AM
Affected Service:  None external
Affected Systems:  All machines that participate on the vlan 50 subnet
Description of Maintenance:   Reconfiguring of 7210 SAN and subsequent testing to resolve flooding problem during vmware operations on esxi003
Service Interruption:  Possible interruption of backups and any other traffic that rely on the 10.50.64.x subnet

Posted in Network and Telecom

Self-Service Banner inaccessible

FAU Self-Service Banner (SSB) currently inaccissible thru MyFAU or directly due to high system load caused by the start of advance registration.

We are monitoring the situation and will place an update once we have more information.

Posted in Network and Telecom

Ignore Phishing Email from System Administrator

If you received the following message, please IGNORE it. It is a phishing attempt. One of our users account has been compromised, and this message was sent from this user’s e-mail address. We have taken corrective actions to block additional messages being sent.

Sent: Monday, November 14, 2011 9:27 AM You have reached the storage limit on your mailbox.

You will not be able to send or receive new mail until you upgrade your email account quota.

Click here to fill the email quota upgrade form.

System Administrator

Posted in Network and Telecom

Update Boca Bldg 96 network issue

Networking oncall personnel are on campus now working to resolve this issue.

Posted in Network and Telecom

Telecom – Henderson and Karen Slattery Phone Outage

The copper cable feeding the phone service to the Henderson and the Karen Slattery Center has been cut. Jade Communications is onsite with the Contractor accessing the situation.

Posted in Network and Telecom

Telephone Outage T-6

An telephone outgage has occurred in the T-6 area affecting the Police Department. Siemens has been called and an FAU Technician has been dispatched.

Posted in Network and Telecom

Resolved – Power outage East Side of Boca Campus

The power and network have been restored to the East side of the Boca Raton Campus.

Thank you

—–Original Message—– Sent: Friday, October 21, 2011 11:40 AM

IRM Status has posted a new item, ‘Power outage East Side of Boca Campus’

There is a power outage on the east side of Boca Campus. Network equipment in the following buildings is offline.

Henderson School, Slattery Child Care, Student Village Apartments, Baldwin House

Physical Plant has been notified and is working on the power issue. Network will be restored when power comes back on.

You may view the latest post at http://wordpress.fau.edu/irm/2011/10/power-outage-east-side-of-boca-campus/

You received this e-mail because you asked to be notified when new updates are posted.

Best regards, IRM Status

Posted in Network and Telecom