Blackboard intermittently available

Blackboard is currently having intermittent problems.  We expect the problem to be resolved by 9:30am.

Posted in Network and Telecom

Ignore – DARS audit reporting system is available

Degree audit report is available.

The planned maintenance was cancelled this past weekend – Will reschedule maintenance, the date is pending. The DARS Degree Audit system is available.

Posted in Network and Telecom

Completed – Building 71 College of Medicine switch maintenance

Building 71 College of Medicine switch maintenance has been completed.

Thank you

Sent: Thursday, October 06, 2011 2:42 PM

CSI will be performing routine switch maintenance in building 71, College of Medicine on Friday, 10/07/2011 from 6:00 AM to 7:00 am during the IRM maintenance window. This maintenance will only affect the data connections on the first floor in building 71 during the times listed above.

Thank you

Posted in Network and Telecom

Blackboard Gradebook

We have noticed some issues with the grade book which may prevent it from displaying as quickly as normal. A quick temporary fix for the problem is to sort the grade book descending or ascending while it is loading. This action causes it to immediately display. If sorting fails to resolve the problem please enter a call ticket.

This fix has been tested on small and large classes ranging in size from 10 students to 1,500.

Posted in Network and Telecom

[RESOLVED] Blackboard down

Blackboard was offline between 8:45 pm and 9:30 pm. Same problem as earlier. We are still awaiting a solution from the manufacturer.

Posted in Network and Telecom

[RESOLVED] Blackboard Offline

Blackboard was offline between 12:45 pm and 1 pm this afternoon. We are investigating why the service stopped responding.

Blackboard is currently down, we are working to restore service.

Posted in Network and Telecom

Banner – Production Maintenance status

Our estimate to complete the Banner Production maintenance is 9:00am. In the meantime, the process may impact response time, specifically with Financial Aid and payments.

Posted in Network and Telecom

Telecom Xpressions issue

We are currently experiencing a problem with Xpressions, we have escalated this to the vendor.

Posted in Network and Telecom

RESOLVED – Pop mail service down

The pop mail server was restarted and is now functioning.

Mail should now begin flowing for users that use the either pop.fau.edu or faumail.fau.edu as their  pop server settings.

Posted in Network and Telecom

Videoconferencing outage

Network: Resolved – Network issue with Boca Video network resolved.

Posted in Network and Telecom