Videoconferencing services is currently down to an unplanned outage.

We are currently investigating to determine the root cause of the outage.

Thank you.

Please call 561-297-4003 for questions and concerns.

IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deem necessary, installing critical patches and other health checks on Thursday, 09/08/2011 from 3:00 AM to 7:00 AM during IRM maintenance window. In addition, the following systems will be specifically impacted:

When: 3:00 AM – 4:00 AM
Affected Service: sso.fau.edu
Affected Systems: cas0p.fau.edu, cas1p.fau.edu, sso.fau.edu, E-College Logins, and Help Desk Logins.
Description of Maintenance: Update CAS login screen to introduce new images, CAS will be offline for a brief period of time during the update.
Service Interruption: Yes, intermittent periods.

When: 3:00 AM – 4:00 AM
Affected Service: Blackboard
Affected Systems: bbm1, bba1, bba2, bba3, bba4, bba5, bba6, bbc1, bbc2, bbx1, bbx2,bb.fau.edu, blackboard.fau.edu
Description of Maintenance: Apply a patch which prevents an access denied message when students submit an exam question prior to blackboards automatic save process completing.
Service Interruption: Yes, intermittent periods.

When: 3:00 AM – 6:00 AM
Affected Service: Account Provisioning, MyFAU, Active Directory
Affected Systems: idm.fau.edu, idm1.fau.edu, idm2.fau.edu, idm3p.fau.edu, idm4p.fau.edu
Description of Maintenance: Identity Manager will begin provisioning Active Directory Accounts, there will be no down time.
Service Interruption: No

When: 3:00 AM – 5:00 AM
Affected Service: Network Registration
Affected Systems: dhcpboc0, dhcpboc1
Description of Maintenance: The DHCP logger has been creating a high CPU load on the network registration servers. We will be updating the method used to submit SQL to the server which will eliminate the problem. While we are updating the logger no MAC addresses will automatically be collected by the registration system.
Service Interruption: Yes, intermittent periods

When: 3:00 AM – 7:00 AM
Affected Service: Banner (FAUP)
Affected Systems: bannerprd
Description of Maintenance: Banner General 8.4.2 upgrade
Service Interruption: No interruption unless a user has locked one of the tables to be upgraded. Then that user will be terminated.

The WordPress server was successfully upgraded to PHP version 5.2 to allow for compatibility with future software updates.

IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deem necessary, installing critical patches and other health checks on Thursday, 08/25/2011 from 3:00 AM to 7:00 AM during IRM maintenance window. In addition, the following systems will be specifically impacted:

When: 5:00 AM – 6:30 AM
Affected Service: All blogs on http://wordpress.fau.edu will be affected (IRM Status and Office of International Programs).
Affected Systems: wordpress.fau.edu
Description of Maintenance: We will be upgrading PHP to version 5.2.4 on the WordPress (http://wordpress.fau.edu) box. The upgraded version of PHP is required for newer releases of the WordPress blog.

When: 5:00 AM – 6:30 AM
Affected Service: Xitracs, SharePoint, OwlApp, Blackboard
Affected Systems: hvboc05, xitracs, spwfe1, owlapp1, bbx2, bbpproxy2
Description of Maintenance: We will be making a BIOS change on hvboc05 which requires a reboot of the system

We have identified an issue with Blackboard. We will be experiencing a brief outage at 3:30 pm and services will be restored no later than 3:40 pm. We apologize for the inconvenience.

Broward Computing Services (BCS) in conjunction with Network Security will perform the following upgrade(s) on Thursday, August 18, 2011, during the maintenance window:

* Description: Move DHCP (IP assignments) to new registration system for Fort Lauderdale faculty & staff.

* System(s) Affected: FACULTY & STAFF may receive a registration Web page when a client connects to the Internet.

* Downtime: No downtime anticipated.

Completed Network: Building Emergency Power Shutdown for Project : P-5798 at BLDG 69

Turner Construction is planning a shutdown in Bldg 69 for emergency power only. They are doing this to tie in the new feeder to the 75KV emergency transformer in the electrical room at Bldg 69. DURATION OF SHUTDOWM : No longer than 4-6 hours IMPACTING : all emergency power in Bldg 69 will be affected WHEN: TUESDAY, AUGUST 16th Beginning at: 8:00 PM through Midnight

Only a brief network disruption is expected in building 69 to move network equipment off emergency circuits prior to the electric cutover.

Network: Network outage on the private network at the Harbor Branch and Davie campuses.

We are currently investigating to determine the root cause of the outage.

Thank you.

IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deem necessary, installing critical patches and other health checks on Thursday,08/11/2011 from 3:00 AM to 7:00 AM during IRM maintenance window. In addition, the following systems will be specifically impacted:

When: 3:00 AM – 5:00 AM
Affected Services: Identity Manager and Password Synchronization
Affected Systems:
IDM3P
IDM4P
Description of Maintenance: We will be connecting Identity Manager to a Banner view that returns the students first admissions term. No down time is required for this change.

When: 5:00 AM – 6:00 AM
Affected Services: Graduate and Undergraduate Application (Owlapp.fau.edu)
Affected Systems:
Owlapp1.fau.edu
Owlapp2.fau.edu
Description of Maintenance: To assist with monitoring the delivery of applications we will be adding functionality to report the number of applications that are automatically retrieved from Royall.