Completed – IRM Systems Maintenance, Thursday, July 14, 2011 from 3:00 AM to 7:00 AM

IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deem necessary, installing critical patches and other health checks on Thursday, 07/14/2011 from 3:00 AM to 7:00 AM during IRM maintenance window. In addition, the following systems will be specifically impacted:

Self Service will be down for 10 minutes at 6:00 am to apply some patches.

When: 3:00 AM – 3:30 AM Affected Services: SharePoint Project Server Affected Systems: Spwfe1 Spwfe2 Spapp1 Description of Maintenance: We will be applying service pack 1 for Project Server 2010

When: 3:00 am – 6:00 am Affected Services: Talisma 8.5 Application and Database Affected Systems: TALAPP01 and TALDB01 servers Description of Maintenance: The Talisma 8.5 SP2 will be upgraded to service pack 4. All users will be logged off by 3:00 am to start the upgrade. Both the application and database servers will be unavailable during the maintenance window

Posted in Network and Telecom

Message about Payment System

FAU’s Online payment system will be unavailable on Friday, July 8th from 2:00am till 7:00am for system maintenance. Please try again at a later time.

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Posted in Network and Telecom

Network:Temporary Fix Completed Bldg 41 Info Booth Network Outage

Network: Temporary Fix Completed. The communications cable to the Info Booth Bldg 41 has been repaired. We are working on a permanent solution to this cable problem.

Posted in Network and Telecom

Completed – IRM Systems Maintenance, Thursday, June 30, 2011, from 3:00 AM to 7:00 AM

IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deem necessary, installing critical patches and other health checks on Thursday, 6/30/2011 from 3:00 AM to 7:00 AM during IRM maintenance window. In addition, the following systems will be specifically impacted:

When: 12:01 AM to 7:00 AM
Affected Services: Banner production (FAUP) Description of Maintenance: Banner production (FAUP) will be unavailable from 12:01 AM to 7:00 AM in order to complete the Phase I of the fiscal year end roll process.

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When: 3:00 AM – 3:30 AM
Affected Services: Blackboard
Affected Systems: Bbpproxy2 Bbpproxy1
Description of Maintenance: We will be applying a configuration change to the web servers to allow Office docs to open in Blackboard without prompting for credentials.

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Posted in Network and Telecom

Resolved – Electrical outage on the Southeast side of the FAU Boca Raton Campus

Engineering and Utilities has notified us that there will be an electrical outage tonight at 11:45 pm. The electrical outage should last for approximately one hour.

This will affect the southeast side of the Boca Raton campus, including the following buildings:

Algonquin Residence Hall Glades Park Towers Heritage Park Towers Student Support Services Bookstore Indian River Towers Oxley Center Student Housing Services The Arena College of Engineering Student Activities Center Continuing Education Lifelong Learning Live Oak Pavilion Barry Kaye Auditorium Athletic Field House Student Health Services. Culture & Society

Posted in Network and Telecom

Completed – IRM Systems Maintenance, Thursday April 16, from 3:00 AM to 7:00 AM

IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deem necessary, installing critical patches and other health checks on Thursday, 06/16/2011 from 3:00 AM to 7:00 AM during IRM maintenance window.  In addition, the following systems will be specifically impacted:

When: 3:00 AM – 4:00 AM

Affected Services:  Blackboard 9.1 Production

Affected Systems: Solaris Zones: BP1 – BBP7 and COLLAB servers

Description of Maintenance:  The Blackboard 9.1 production servers will be updated for a vulnerability to cross-site scripting in a portion of the Discussion Board.  No reboots are necessary.

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When: 5:00 AM – 6:00 AM

Affected Services:

Identity Manager and Password Sync
SharePoint

Affected Systems:

IDM4P, SPWFE1, SPWFE2, SPAPP1

Description of Maintenance: We will be increasing the size of disk drives.

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When : 5:00 AM – 6:00 AM

Affected Services: DNS

Affected Systems: Nsboc0.fau.edu, Nsboc1.fau.edu, Nsdav1.fau.edu, Nsftl1.fau.edu, Nsjup1.fau.edu, Nspsl1.fau.edu

Description of Maintenance: We will be adding the following DNS zones to above name servers: ad.fau.edu

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When: 6:00 AM – 7:00 AM

Description of Maintenance: Java security patch installed on seeker, seeker2, seeker3, vkiller, vkiller2, bertjr, ns, ns1, faugpc01, irmftp, faujsa, and faujazz.

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When : 5:00 AM – 6:00 AM

Description of Maintenance: We will be applying Windows patches to all middleware systems.

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When: 3:00 AM – 7:00 AM

Description of Maintenance: Banner Channels 8.3.0 upgrade on FAUP – no downtime.

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When: Wednesday, (6/15)10:00 PM – Thursday (6/16) 7:00 AM

Description of Maintenance: The Barnes and Nobile links on the Registration Add/drop page and the My Schedule page will be temporarily unavailable due to an upgrade being done my Barnes and Noble. The links will be available by 7:00am on Thursday.

Posted in Network and Telecom

Completed – Voice System Maintenance (Davie campus) – Thursday 6/16, 5:00am – 7:00am

On Thursday June 16th from 5:00am till 7:00am CSI will be performing telephone system maintenance that will interrupt telephone service on the Davie Campus. Other Southern campuses may experience intermittent outages. All calls originating from the Davie campus may require dialing a seven or ten digit number for all off campus calls. If you are trying to reach the Davie campus, the ten digit number might be required. In the event of an emergency the FAU police department can be reached at 561-271-5163 by using a cellular or other non-FAU phone, and local police can be reached by Dialing 911 from a cellular or other non-FAU-phone. If you experience telephone difficulties after the date or time outlined above, please call CSI Support Services at 561-297-6235 or contact the FAU help desk at http://www.fau.edu/helpdesk/ or 561-297-3999 for immediate assistance.

Posted in Network and Telecom

Resolved – FAU Network slow

The FAU network is experiencing high levels of packet loss (slowness.) We are working to resolve the issue.

Posted in Network and Telecom

Completed – Voice System Maintenance

On Friday May 27th from 5:00am till 7:00am CSI will be performing telephone system maintenance that will interrupt telephone service on the Jupiter Campus. Other Northern campuses may experience intermittent outages. All off campus calls originating from the Northern campuses may require dialing a seven or ten digit number for all off campus calls. If you are trying to reach the Northern campuses, the ten digit number might be required. In the event of an emergency the FAU police department can be reached at 561-297-3500 by using a cellular or other non-FAU phone, and local police can be reached by Dialing 911 from a cellular or other non-FAU-phone.

If you experience telephone difficulties after the date or time outlined above, please call CSI Support Services at 561-297-6235 or contact the FAU help desk at http://www.fau.edu/helpdesk/ or 561-297-3999 for immediate assistance.

Posted in Network and Telecom

Resolved – Jupiter data circuit congested

The Metro Ethernet data circuit that connects the Jupiter campus and Boca Raton campus is congested due to incorrect ATT settings. We are working with ATT to correct this issue.

Posted in Network and Telecom
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