Completed: IRM Systems Maintenance, April 28, 2011 from 3:00 AM to 7:00 AM

IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deem necessary, installing critical patches and other health checks on Thursday, 04/28/2011 from 3:00 AM to 7:00 AM during IRM maintenance window.  In addition, the following systems will be specifically impacted:

When : 3:00 AM – 5:00 AM

Affected Systems:

  • Netreg: dhcpboc1.fau.edu, ldapboc1.fau.edu, nsboc1.fau.edu,
  • Lists: lists.fau.edu,
  • SVN: Visualsvn.fau.edu
  • IDM: Idmgatewayp.fau.edu

Affected Services: NetReg, Lists, SVN, IDM

Description of Change: We will be migrating dhcpboc1, ldapboc1, nsboc1, Idmgatewayp, and Visualsvn from Vmware ESXi to Hyper-V. Netreg should not experience any downtime. Lists, Visualsvn and password synchronization will be unavailable for the duration of the maintenance. We will be keeping backups of the Vmware machines in case there are any problems and will be able to revert at any time during the process.

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When: 5:00 AM -7:00 AM

Affected Services/Systems: Banner upgrades and patches (Accounts receivable, student, financial aid)

Impacted: No downtime expected.

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When: 6:00 AM -7:00 AM

Affected Services/Systems: Appworx production restart

Impacted: Appworx will be unavailable during this time.

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When: 5:00 AM – 6:00 AM

What: Clean address update

Impacted: No downtime expected.

Posted in Network and Telecom

Completed: SafeAssign in Blackboard will be unavailable due to maintenance Friday and Saturday April 22nd and 23rd

On Friday, April 22nd, from 2:00am to 4:00am and Saturday, April 23rd, 2011 from 11:00am to 11:30am the SafeAssign tool in Blackboard will be unavailable due to scheduled maintenance.

Posted in Network and Telecom

Blackboard is now back online

Blackboard is now back online.

Posted in Network and Telecom

Resolved: Blackboard currently unavailable

Blackboard is currently unavailable. We are working to resolve this issue as soon as possible and we apologize for the inconvenience.

Posted in Network and Telecom

Completed – IRM Systems Maintenance, 3/31/11 from 3:00am to 7:00am

IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deem necessary, installing critical patches and other health checks on Thursday, 03/31/2011 from 3:00am to 7:00am during IRM maintenance window. In addition, the following systems will be specifically impacted:

MyFAU change at 5:00 AM
Description of Change: MyFAU personal and campus announcement channels which reside on the HOME tab will be changed to display 5 announcements at a time rather than 3. Also the page where you view the actual body of the announcement will be changed to show 8 announcements per page rather than 5 as it is now.

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Global Traffic Manager (GTM) maintenance:
The GTM settings will go into effect for the FAU website around 6:15am. If all goes well there will be no issue. The purpose is to let the copy of the FAU website in Northwest respond for www.fau.edu in case of a disaster or when the FAU network is unreachable. If there are problems – there could be a chance that the FAU website may not display during this time, but that is not anticipated. =================================================

The following servers will be down for hardware upgrades from 5:00am-7:00am:
banoradev.fau.edu
bannerprd.fau.edu
enzo.fau.edu
diablo.fau.edu

The following server will be down for hardware upgrades from 3:00am-8:00am:
bannerprd.fau.edu

Applications being unavailable are as follows (production & test):
Banner production (3:00am-8:00am)
Banner test and development
Harvest
Appworx
Signature System
Identity Manager
Network Registration
CAS

Web Services affected by CAS not being available:
Parature (Customer login, not CSR)
Network Registration
Engineering Card Access
OmniUpdate
Xitracs

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SharePoint will be unavailable between 6:00 AM – 6:15 AM

Description of Change:
​Change the MSSQL server from Integrated to Mixed Mode Authentication

Posted in Network and Telecom

Resolved – Boca Bldg 51 Network Outage fixed

The fiber optic connection to Boca building 51 (Performing Arts), dropped at 6:00pm taking the network offline in that building. It has been fixed and the network in building 51 has now been restored

Posted in Network and Telecom

SafeAssign tool in Blackboard will be unavailable 3/20/11 from 6:00pm to 7:00pm

On Sunday, March 20th, 2011 the SafeAssign tool in Blackboard will be unavailable from 6:00pm to 7:00pm due to system maintenance.

Posted in Network and Telecom

Resolved – Network Outage Gumbo Limbo

We have a network outage at the Gumbo Limbo site. We are presently working to resolve the issue.

4:41pm – The AT&T problem with the T-1 circuit has been repaired.

Network has been restored to the Gumbo Limbo site.

Posted in Network and Telecom

Resolved – Problem getting to Self-Service from MyFAU

Clicking the Self-Service in MyFAU links intermittently displays the MyFAU login page instead of taking the user to Self-Service.

It appears to be a problem with one of the portals and we are working on resolution.

Posted in Network and Telecom

Completed – Preventative Blackboard Maintenance on Feb 20 at 4:00am

IRM is performing preventative Blackboard maintenance on February 20th at 4:00 a.m. If you are on the system at that time, you will be logged off. We recommend you log off before 4:00a.m to avoid losing any work.  You will be able to log back in at 4:10a.m.
We apologize for any inconvenience will cause and are working with Blackboard to resolve the underlying problem.

Posted in Network and Telecom