Network: Temporary Fix Completed. The communications cable to the Info Booth Bldg 41 has been repaired. We are working on a permanent solution to this cable problem.
Completed – IRM Systems Maintenance, Thursday, June 30, 2011, from 3:00 AM to 7:00 AM
IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deem necessary, installing critical patches and other health checks on Thursday, 6/30/2011 from 3:00 AM to 7:00 AM during IRM maintenance window. In addition, the following systems will be specifically impacted:
When: 12:01 AM to 7:00 AM
Affected Services: Banner production (FAUP) Description of Maintenance: Banner production (FAUP) will be unavailable from 12:01 AM to 7:00 AM in order to complete the Phase I of the fiscal year end roll process.
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When: 3:00 AM – 3:30 AM
Affected Services: Blackboard
Affected Systems: Bbpproxy2 Bbpproxy1
Description of Maintenance: We will be applying a configuration change to the web servers to allow Office docs to open in Blackboard without prompting for credentials.
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Posted in Network and Telecom
Resolved – Electrical outage on the Southeast side of the FAU Boca Raton Campus
Engineering and Utilities has notified us that there will be an electrical outage tonight at 11:45 pm. The electrical outage should last for approximately one hour.
This will affect the southeast side of the Boca Raton campus, including the following buildings:
Algonquin Residence Hall Glades Park Towers Heritage Park Towers Student Support Services Bookstore Indian River Towers Oxley Center Student Housing Services The Arena College of Engineering Student Activities Center Continuing Education Lifelong Learning Live Oak Pavilion Barry Kaye Auditorium Athletic Field House Student Health Services. Culture & Society
Posted in Network and Telecom
Completed – IRM Systems Maintenance, Thursday April 16, from 3:00 AM to 7:00 AM
IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deem necessary, installing critical patches and other health checks on Thursday, 06/16/2011 from 3:00 AM to 7:00 AM during IRM maintenance window. In addition, the following systems will be specifically impacted:
When: 3:00 AM – 4:00 AM
Affected Services: Blackboard 9.1 Production
Affected Systems: Solaris Zones: BP1 – BBP7 and COLLAB servers
Description of Maintenance: The Blackboard 9.1 production servers will be updated for a vulnerability to cross-site scripting in a portion of the Discussion Board. No reboots are necessary.
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When: 5:00 AM – 6:00 AM
Affected Services:
Identity Manager and Password Sync
SharePoint
Affected Systems:
IDM4P, SPWFE1, SPWFE2, SPAPP1
Description of Maintenance: We will be increasing the size of disk drives.
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When : 5:00 AM – 6:00 AM
Affected Services: DNS
Affected Systems: Nsboc0.fau.edu, Nsboc1.fau.edu, Nsdav1.fau.edu, Nsftl1.fau.edu, Nsjup1.fau.edu, Nspsl1.fau.edu
Description of Maintenance: We will be adding the following DNS zones to above name servers: ad.fau.edu
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When: 6:00 AM – 7:00 AM
Description of Maintenance: Java security patch installed on seeker, seeker2, seeker3, vkiller, vkiller2, bertjr, ns, ns1, faugpc01, irmftp, faujsa, and faujazz.
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When : 5:00 AM – 6:00 AM
Description of Maintenance: We will be applying Windows patches to all middleware systems.
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When: 3:00 AM – 7:00 AM
Description of Maintenance: Banner Channels 8.3.0 upgrade on FAUP – no downtime.
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When: Wednesday, (6/15)10:00 PM – Thursday (6/16) 7:00 AM
Description of Maintenance: The Barnes and Nobile links on the Registration Add/drop page and the My Schedule page will be temporarily unavailable due to an upgrade being done my Barnes and Noble. The links will be available by 7:00am on Thursday.
Posted in Network and Telecom
Completed – Voice System Maintenance (Davie campus) – Thursday 6/16, 5:00am – 7:00am
On Thursday June 16th from 5:00am till 7:00am CSI will be performing telephone system maintenance that will interrupt telephone service on the Davie Campus. Other Southern campuses may experience intermittent outages. All calls originating from the Davie campus may require dialing a seven or ten digit number for all off campus calls. If you are trying to reach the Davie campus, the ten digit number might be required. In the event of an emergency the FAU police department can be reached at 561-271-5163 by using a cellular or other non-FAU phone, and local police can be reached by Dialing 911 from a cellular or other non-FAU-phone. If you experience telephone difficulties after the date or time outlined above, please call CSI Support Services at 561-297-6235 or contact the FAU help desk at http://www.fau.edu/helpdesk/ or 561-297-3999 for immediate assistance.
Posted in Network and Telecom
Resolved – FAU Network slow
The FAU network is experiencing high levels of packet loss (slowness.) We are working to resolve the issue.
Posted in Network and Telecom
Completed – Voice System Maintenance
On Friday May 27th from 5:00am till 7:00am CSI will be performing telephone system maintenance that will interrupt telephone service on the Jupiter Campus. Other Northern campuses may experience intermittent outages. All off campus calls originating from the Northern campuses may require dialing a seven or ten digit number for all off campus calls. If you are trying to reach the Northern campuses, the ten digit number might be required. In the event of an emergency the FAU police department can be reached at 561-297-3500 by using a cellular or other non-FAU phone, and local police can be reached by Dialing 911 from a cellular or other non-FAU-phone.
If you experience telephone difficulties after the date or time outlined above, please call CSI Support Services at 561-297-6235 or contact the FAU help desk at http://www.fau.edu/helpdesk/ or 561-297-3999 for immediate assistance.
Posted in Network and Telecom
Resolved – Jupiter data circuit congested
The Metro Ethernet data circuit that connects the Jupiter campus and Boca Raton campus is congested due to incorrect ATT settings. We are working with ATT to correct this issue.
Posted in Network and Telecom
Completed – Bldg 47 Network Upgrade
Networking will be performing a switch upgrade in building 47 on the fourth floor at the Boca Raton campus tonight from 5:00pm to 8:00pm. Network connectivity to the fourth floor of this building will be disrupted during this time.
Posted in Network and Telecom
Completed – IRM Systems Maintenance, April 5, 2011, from 3:00AM to 7:00AM
IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deem necessary, installing critical patches and other health checks on Thursday, 05/05/2011 from 3:00 AM to 7:00 AM during IRM maintenance window. In addition, the following systems will be specifically impacted:
When : 3:00 AM – 6:00 AM
Affected Systems:
Netreg: dhcpboc0.fau.edu, ldapboc0.fau.edu, nsboc0.fau.edu, netreg0.fau.edu,
IDM: Idm4p.fau.edu
Affected Services: NetReg & IDM
Description of Change: We will be migrating dhcpboc0, ldapboc0, nsboc0, netreg0, and idm4p from VMware ESXi to Hyper-V. Netreg and IDM (password synchronization) will be unavailable for the duration of the maintenance. We will be keeping backups of the VMware machines in case there are any problems and will be able to revert at any time during the process.
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What: Banner webtailor 8.3/8.3.1 upgrade
When: 4:00AM-5:00AM
Impacted: No downtime expected.
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What: Oracle patch installations on Banner test environment
When: 3:00AM-7:00AM (could be longer)
Impacted: All test/development banner instances unavailable
Posted in Network and Telecom