The Database server for research computing (BHRIC) will be down for maintenance Thursday 5/27/2012 12:05 AM – 1:00 AM.
The following databases will be offline during this time:
REDCap
OWLPulse
Thanks,
Research Computing
hpc@fau.edu
OIT Systems Maintenance, Thurs. April 8 from 12:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 04/08/2021 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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WebEx and Single Sign-on Maintenance
Downtime window start: 4/8/2021 6:30 AM
Downtime window end: 4/8/2021 7:00 AM
Affected services: WebEx and Single sign-on (SSO)
Expected End-user impact: The SSO services will be restarted one server at a time so users may experience session errors during this time. WebEx sign-on may experience sign-on issue during this time while the certificate is swapped out.
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Student Advising System
Downtime window start: 4/8/2021 12:00 AM
Downtime window end: 4/8/2021 12:30 AM
Affected services: Student Advising System
Expected End-user impact: No user impact is anticipated
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Banner Maintenance
Downtime window start: 4/8/2021 3:00 AM
Downtime window end: 4/8/2021 5:00 AM
Affected services: StarRez housing system
Expected End-user impact: No user impact is anticipated
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BHRIC VDI Maintenance
Downtime window start: 4/8/2021 12:00 AM
Downtime window end: 4/8/2021 2:00 AM
Affected services: BHRIC VMware VDI, https://vhealth.fau.edu , https://vhealthon.fau.edu
Expected End-user impact: User may experience loss of connectivity to the BHRIC VDI.
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Health VDI maintenance April 2 12:05 AM – 2:00 AM
OIT will be performing maintenance on the BHRIC VDI infrastructure from 12:00 a.m. until 2:00 a.m. on Friday, April 2nd. During this time access to BHRIC VDI instances may be unavailable
Posted in Research Computing
[RESOLVED] – Help desk system – Service interruption
**UPDATE**
This morning we received confirmation from Teamdynamix that this issue has been resolved and services have been fully restored.
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Teamdynamix is experiencing issues with their DNS provider. This may cause issues connecting to helpdesk.fau.edu and helpdesk.fau.edu/tdnext.
We will update this post as more information becomes available.
OIT
OIT Systems Maintenance, Thurs. March 18 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 03/18/2021 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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FreeIPA Configuration Change
Downtime window start: 3/18/2021 5:00 AM
Downtime window end: 3/18/2021 6:00 AM
Affected services: HPC Clusters: kokosec and koko
Expected End-user impact: No impact is anticipated. We have profiles enabled that will allow users to login to services they are authorized to.
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ESXI updates BHRIC
Downtime window start: 3/18/2021 6:05 PM
Downtime window end: 3/23/2021 7:00 AM
Affected services: vhealth, BHRIC VDI
Expected End-user impact: There should be no interruption of service. However, some virtual machines may experience slower performance until the host comes back online and re-balances the virtual machines.
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Posted in Research Computing, Systems
[Resolved] FAU experiencing internet issues
UPDATE: The issue has been resolved and users should be able to connect without issues now.
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FAU is currently experiencing internet problems that may make it hard or slow to connect to systems and sites. It is being investigated and will post an update when we have more information.
OIT Systems Maintenance, Thurs. Feb 25 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 02/25/2021 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Moving Virtual Machines on the HPC Cluster
Description of change: OIT will be moving several virtual machine on the HPC cluster.
Downtime window start 2/25/2021 3:00 AM
Downtime window end 2/25/2021 6:00 AM
Affected services: completesystems1, NFSv4 testing up19-beegfs-bridge, rna3d
Expected End-user impact: These servers will be offline during the maintenance window as we are migrating them to a new virtual machine cluster.
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HPC Cluster Centos 7.9 Update
Description of change: OIT will update all compute nodes on the HPC cluster to the latest version of Centos 7.9 including an upgrade to the Cuda 11.2 drivers.
Downtime window start 2/25/2021 8:00 AM
Downtime window end 3/4/2021 8:00 PM
Affected services: All research computing compute and GPU nodes.
Expected End-user impact: As compute nodes drain of tasks they will automatically reboot into a new disk image. This will impact users start time for jobs and will impact GPU gobs and MPI jobs which may need slight configuration changes.
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Appworx Maintenance
Description of change: OIT will updatie JDK for Appworx production master and master agent.
Downtime window start 2/25/2021 6:00 AM
Downtime window end 2/25/2021 7:00 AM
Affected services: Appworx production
Expected End-user impact: Appworx will temporarily be offline while restarting the services.
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Banner Financial Aid 8.39.1.1 and 8.39.1.2 regulatory updates
Description of change: OIT apply regulatory updates for Pell table and Direct Loan.
Downtime window start 2/25/2021 3:00 AM
Downtime window end 2/25/2021 5:00 AM
Affected services: Not Applicable
Expected End-user impact: No end-user impact is expected during this time.
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pdate OwlForm: SWAHSCH
Description of change: OIT will populate the Calculated GPA into the Admissions GPA field for EDI transcripts OwlForm: SWAHSCH
Downtime window start 2/25/2021 3:00 AM
Downtime window end 2/25/2021 5:00 AM
Affected services: Not applicable
Expected End-user impact: No end-user impact is expected during this time.
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Add data to Admissions PopSel view
Description of change: OIT will add new data fields on Admissions PopSel view for test score codes AP66, AP68, PMPF1 and PMPF2 flags (Y/N) to indicate if students have taken exam course.
Downtime window start 2/25/2021 3:00 AM
Downtime window end 2/25/2021 5:00 AM
Affected services: Not applicable
Expected End-user impact: No end-user impact is expected during this time.
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COVID-19 Health Check-in Update
The Office of Information will be updating the COVID-19 Health Check-in which is displayed when users login to Canvas and Workday. This upgrade will occur at 8 pm and last until 8:15 pm.
While not expected some users may have difficulty logging in and updating their health status during this time. If you have any trouble please try again after 8:15 pm.
OIT Systems Maintenance, Thurs. Dec 17 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 12/17/2020 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Voice Server Maintenance
Description of change: OIT will be upgrading the software on the voice servers.
Downtime window start: 12/17/2020 7:00 PM
Downtime window end: 12/18/2020 3:00 AM
Affected services: Desk Phone Connectivity
Expected End-user impact: During this time, some phones may lose connectivity for 10-30 seconds while they switch to the backup servers.
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Database Maintenance
Description of change: OIT will be performing storage maintenance on the boc22mssqlfau2 Microsoft SQL Cluster. Databases located on CIFS shares will be moved to iSCSI.
Downtime window start: 12/17/2020 3:00 AM
Downtime window end: 12/17/2020 7:00 AM
Affected services: The following databases on the boc22mssqlfau2 cluster will be offline for a short period while moved:
InternationalServices
COE Production
COE Development
propel
PSLA
ITNClient0310_samp
ITNCommon
ITNClient0310_prod
USA
FabLab
StudentAffairsDB
BDRegistrar
Expected End-user impact: During this time, services connecting to the databases listed above may go offline or need to be restarted during the maintenance.
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Client Configuration Change
Description of change: OIT will be making a change to which computers receive VPN settings.
Downtime window start: 12/17/2020 5:00 AM
Downtime window end: 12/17/2020 5:00 AM
Affected services: Group Policy
Expected End-user impact: During this time, no end-user impact is expected.
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Research Computing Scheduler Upgrade
Description of change: Research Computing will be upgrading the scheduler used to control jobs on the cluster. This upgrade should resolve several problems preventing GUI and MPI applications from running correctly.
Downtime window start: 12/17/2020 8:00 AM
Downtime window end: 12/17/2020 5:00 PM
Affected services: Research Computing Cluster
Expected End-user impact: During this time, the cluster will be offline while we apply this update to all compute nodes, login nodes, images, and dependent services.
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Update applicant’s email on UG Application
Description of change: OIT will enable a new Appworx job for the Admissions Office to manually update an applicant’s email address on their UG application.
Downtime window start: 12/17/2020 3:00 AM
Downtime window end: 12/17/2020 7:00 AM
Affected services: None
Expected End-user impact: During this time, no end-user impact is expected.
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Snaplogic upgrade
Description of change: OIT will upgrade Snaplogic to the newest version
Downtime window start: 12/17/2020 12:00 AM
Downtime window end: 12/17/2020 5:00 AM
Affected services: All Snaplogic pipelines
Expected End-user impact: During this time, no end-user impact is expected.
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[RESOLVED] OIT Help Desk Ticketing System Unavailable
UPDATE: The emergency maintenance has been completed and the OIT help desk system is back online.
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The OIT Help Desk ticketing system is currently unavailable due to emergency maintenance performed by the vendor. We expect the system to be back online momentarily.
OIT