Issue has been resolved. You now should be able to log in to FAU services.
OIT
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We are currently experiencing issues with single-sign on. This impacts services such as Workday, MYFAU and Canvas. We are working on resolving the issue as soon as possible.
We apologize for the inconvenience this may cause.
OIT
Issue has been resolved. Password changes and resets are back to normal.
OIT
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We are currently experiencing issues with Password changes/resets. We recommend holding off changing your password until further notice.
We are working quickly to resolve as soon as possible.
We appreciate your patience during this time.
OIT
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 08/02/2018 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Banner Maintenance
Description of change: This Ellucian Upgrade/Patch ( Financial aid 8.32.1 and 8.32.1.1) is needed to for loan processing updates and to resolve issues related to the Federal Grant (Pell) awards
Downtime window start: 3:00 AM
Downtime window end: 5:00 AM
Affected services: Not Applicable
Affected systems: Banner Financial Aid
Expected End-user impact: During this time, no end user impact is anticipated
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Server Maintenance
Description of change: OIT will be updating the configuration version of several virtual servers.
Downtime window start 8/2/2018 4:00 AM
Downtime window end 8/2/2018 6:00 AM
Affected services: Blackboard, Jenkins, DHCP, DNS, SSO / Identity Management, Metadata, Acano Video Conferencing Services
Affected systems: aim, bba servers, boc22appsjenkins, dhcpboc0, dnsboc0, idm1, ldapboc servers, lintalon2, metadata, mp2, shibboleth1p, talonx1, vcdb, vcrecorder, wildfly servers
Expected End-user impact: During this time, listed services will be unavailable or in a degraded state
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Banner Self-Service Maintenance
Description of change: Migrating 4 of the 7 Banner Self-Service servers from VMware to Hyper-V.
Downtime window start 8/2/2018 4:00 AM
Downtime window end 8/2/2018 7:00 AM
Affected services: Banner Self-Service, Banner Workflow
Affected systems: sctcache3, sctcache4, sctcache5, sctcache6
Expected End-user impact: During this time, Banner Workflow may be unavailable at times. The servers not being migrated will keep Banner Self-Service available.
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Kofax Server Fixpack
Description of change: Performing changes/applying patches for improving reliability/stability with Kofax Capture Scan stations
Downtime window start 8/2/2018 5:00 PM
Downtime window end 8/3/2018 8:00 AM
Affected services: Student Record Doc management Processing on the front end (VIP Backend is unaffected)
Affected systems: Kofax server
Expected End-user impact: During this time, the Kofax patch will be installed on 10 workstations.
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Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 07/26/2018 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Event Management Software Upgrade
Description of change: OIT will be updating the front and back end components for the EMS platform.
Downtime window start: 3:00 AM
Downtime window end: 6:00 AM
Affected services: EMS Desktop clients, Virtual EMS http://events.fau.edu/VirtualEMS, Master Calendar http://events.fau.edu/MasterCalendar
Affected systems: FAU app and web server
Expected End-user impact: During this time, EMS (both web and desktop client) and Master Calendar will be unavailable. End-users will need to upgrade to new EMS client on desktop. Instructions were provided via email.
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Appworx and Harvest Database Maintenance
Description of change: Migrating the database for production Appworx and Harvest from Solaris to Linux.
Downtime window start: 3:00 AM
Downtime window end: 6:00 AM
Affected services: Production Appworx and Harvest
Affected systems: enzo/oracleapps
Expected End-user impact: During this time, Appworx and Harvest will be unavailable. This will impact Appworx jobs that run during this time.
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Identity Management Updates
Description of change: OIT will install patches and upgrades to Oracle Identity Manager to enhance certain features.
Downtime window start: 5:00 AM
Downtime window end: 6:00 AM
Affected services: Identity Management (OIM)
Affected systems: OIM servers
Expected End-user impact: During this time, no end-user impact is expected. Changes are occurring to back end services and will not require any downtime.
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Server Maintenance
Description of change: We are making improvements to the servers that store user related information.
Downtime window start: 5:00 AM
Downtime window end: 5:30 AM
Affected services: Servers that rely on ldapboc0 and ldapboc1
Affected systems: LDAP servers
Expected End-user impact: During this time, no end-user impact is expected. The change involves redirecting users from old servers to newer servers that are already in service.
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Two-Factor authentication for College of Business Azure Admin users
Description of change: OIT will enable two-factor (DUO) for College of Business Azure Admin users
Downtime window start: 6:00 AM
Downtime window end: 7:00 AM
Affected services:Shibboleth ADFS integration
Affected systems: Shibboleth servers
Expected End-user impact: College of Business Admin Users will be prompted for two factor when they login to Office 365.
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Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 7/19/2018 from 5:00 AM to 6:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Identity Mangement
Description of change: Adding additional support for Canvas and Banner Security accounts.
Downtime window start: 5:00 AM
Downtime window end: 6:00 AM
Affected services: Identity Mangement
Affected systems: boc22oimp1, boc22oimp2
Expected End-user impact: Users of Canvas and Banner Security accounts should see improved seamless support for their accounts. No additional action is required by these users.
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 07/11/2018 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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uAchieve login maintenance
Description of change: OIT will be updating the uAchieve login mechanism to support role assignment upon login.
Downtime window start: 5:00 AM
Downtime window end: 6:00 AM
Affected services: uAchieve
Affected systems: uAchieve server
Expected End-user impact: During this time, the uAchieve system will be unavailable for a short period.
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Server Upgrade and Maintenance
Description of change: OIT will be upgrading the components of several systems to resolve bugs and add support for newer hardware.
Downtime window start: 3:00 AM
Downtime window end: 6:30 AM
Affected services: All services
Affected systems: Various servers
Expected End-user impact: During this time, no end user impact is expected
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Medicine and Nursing email encryption change
Description of change: Changes will be made to College of Medicine and Nursing email encryption
Downtime window start: 6:00 AM
Downtime window end: 6:30 AM
Affected services: Encrypted email for @health.fau.edu users
Affected systems: Exchange 365
Expected End-user impact: Change in behavior for @health.fau.edu users sending encrypted mail
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Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 7/5/2018 from 3:00 AM to 8:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Server Upgrade and Maintenance
Description of change: OIT will be upgrading the components of several systems to resolve bugs and add support for newer hardware.
Downtime window start: 3:00 AM
Downtime window end: 6:00 AM
Affected Services: ADFS, Shibboleth, Banner DR
Affected systems: andisecbigipnw, dhcpnwrdc1, dnsnw1, ds2p, eprintnw, exchangeca04, exchangemb05, jenkins, ldapnw1-el6, lintalon1nw, lists, madcatdr, metadatadr, nautilus, nwadfs, nwadfs.fau.cc, nwadfsp, nwadfsp.fau.cc, nwchessboard, nwdns, nwmgmt, nwmssql11, nwmssql12, nwnasmvi, nwoudd01, nwoudp01, nwoudt01, nwoudt02, nwrdcbanxe01, nwrdcbanxe02, nwrdcbanxe03, nwrdcbanxe04, nwrdcbanxe05, nwrdcnaconv, nwrdcoimp1, nwrdcoimp2, nwrdcoimwebp1, nwrdcoimwebp2, nwrdcora01, nwrdcuachieve1, nwrdcvcenter1, nwrdslic, sctformsdr, sctformsdr2, shibboleth3p, talonnw, wordpressnw
Expected End-user impact: No end user impact is expected
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Library fileserver maintenance
Description of change: The library’s file server will undergo hardware maintenance
Downtime window start: 6:00 AM
Downtime window end: 6:30 AM
Affected services: All file shares on boc22libfs
Affected systems: boc22libfs
Expected End-user impact: file shares on boc22libfs will be unavailable during the window
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Change Mail Transport Rule
Description of change: OIT will be making a change to the College of Medicine’s mail transport rule.
Downtime window start: 8:00 AM
Downtime window end: 8:00 AM
Affected services: Exchange Online / Office 365 mail
Affected systems: Exchange Online / Office 365 mail
Expected End-user impact: None.
Comcast is currently experiencing nationwide outages of internet and TV services. Users of Comcast Xfinity services may be unable to reach some or all FAU services until the issue is resolved.
We will be performing a short update to the Admissions and forms server at 4 am Friday the 22th. These services will be offline for approximately an hour while we increase the resources allocated to the machine.
If you experience difficulty accessing forms.fau.edu or the admissions applications please contact the Help Desk at your earliest convenience.
The ANDI shared network drives are back online. If you are still disconnected, please reboot your computer or manually map the network drive.
OIT
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We have received reports of users who lost access to their ANDI shared drives and are currently investigating the issue.
We are working to resolve as soon as possible and will update as we have additional information.
OIT