The OwlDone Student Onboarding portal will be down from 10pm-11pm on 3/15/18 for a new feature implementation.
[Completed] OwlDone Maintenance down from 10pm – 11pm on 3/15/18
University Form Server
Some forms hosted on the University Form Server (Frevvo) are returning errors when the form is submitted. We will be implementing a solution to the problem at 12 am March 14th, 2017. If you have any questions please contact Helpdesk.fau.edu.
OIT Systems Maintenance, Thurs. March 15 from 3:00am to 7:00am
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 03/15/2018 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
*************************************************************************************
Load balancer maintenance – BigIP
Description of change: OIT will be making some security changes to enhance the compatibility of web browser connectivity.
Downtime window start: 6:00 AM
Downtime window end: 7:00 AM
Affected services: BigIP
Affected systems: BigIP
Expected End-user impact: During this time, we do not expect any end user impact as this will only be adding the root certificate to the star certificate already in BigIP
*************************************************************************************
Update Virtualization Infrastructure
Description of change: Systems will be updating the configuration version of several virtual machines at our disaster recovery site.
Downtime window start: 3:00 AM
Downtime window end: 6:00 AM
Affected services: The following services will only be affected at our disaster recovery site. No services at Boca or partner campuses are expected to be impacted: DNS, LDAP, Account Management, SSO for Microsoft Services, Internal IT Tools
Affected systems: bigipnw, dnsnw1, jenkins, ldapnw1-el6, lintalon1nw, madcatdr, metadatadr, nautilus, nwadfs, nwadfsp, nwchessboard, nwnasmvi, nwrdcnaconv, nwrdcvcenter1
Expected End-user impact: During this time, no end-user impact is expected
*************************************************************************************
Server Maintenance – WordPress
Description of change: OIT will be restarting Mysql on wordpress to restore replication after upgrade.
Downtime window start: 6:00 AM
Downtime window end: 7:00 AM
Affected services: WordPress
Affected systems: WordPress
Expected End-user impact: During this time, WordPress may be unavailable for a few minutes during mysql restart. We will be restarting (mysql) both WordPress Boca and NorthWest.
*************************************************************************************
Server Maintenance – VIP Content Management system
Description of change: Applying a patch to enhance functionality of the VIP Content management system
Downtime window start: 5:30 PM
Downtime window end: 6:30 AM
Affected services: VIP Content Management System
Affected systems: vip.fau.edu (Boc22coex01)
Expected End-user impact: During this time, the VIP Content management system will be unavailable.
************************************************************************************
Posted in Systems
[Completed]MyFAU maintenance 2:00 PM 3/9/2018
MyFAU has been restarted and is functioning normally.
Posted in Systems
[resolved] OIT OS and App deployment system (SCCM) is unavailable
- Update 12:00 – The issue with SCCM has been resolved and all SCCM functions should be operating normally
Issues with the SCCM system have appeared after updating the SCCM version this morning. OIT is working with Microsoft to resolve the issue. Currently OS deployment/App deployment/SCCM console may work intermittently. We will update this notification with any updates.
Thank you
Systems
Posted in Systems
Email Upgrade Phishing Message – Do Not click the link
Please be advised that a Phishing email has been identified.
The subject line of this message is Email Upgrade. Please DO NOT click the link in the message. The message is not sent from OIT or FAU. If you have already clicked the link, please change your password immediately. If you need assistance, please contact the OIT Help Desk at 561.297.3999
OIT
OIT System Maintenance Thurs. March 8 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 03/08/2018 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
*************************************************************************************
Windows configuration and deployment system upgrade
Description of change: The system providing configuration, deployment and updates to Windows clients will be upgraded to the latest version
Downtime window start: 3:00 AM
Downtime window end: 6:30 AM
Affected services: OS deployments, app installs, windows updates from SCCM
Affected systems: boc22sccm
Expected End-user impact: During this time, all OS deployments, app installs, windows updates from sccm will be unavailable
*************************************************************************************
Patch Tomcat FAU Apps
Description of change: Applying latest patches for Apache Tomcat servers.
Downtime window start: 5:00 AM
Downtime window end: 6:00 AM
Affected services: FAU Financial Aid Quiz, Account Self Service, ACH Payments
Affected systems: tuna1p.fau.edu, tuna2p.fau.edu, boc22oimwebp1.fau.edu, boc22oimwebp2.fau.edu
Expected End-user impact: During this time, users may loose access to websites running services.
*************************************************************************************
Upgrade Jira from 7.2.3 to 7.8.0
Description of change: Upgrade Jira from 7.2.3 to 7.8.0. Migrate it’s database from mysql01 to boc22mysql02 for mysql verisoning support.
Downtime window start: 5:00 AM
Downtime window end: 6:00 AM
Affected services: Jira, Jira Reports
Affected systems: Jira
Expected End-user impact: During this time, Jira will be unavailable
*************************************************************************************
Completed: VIP Document Management System Upgrade – Friday, March 2, 2018 from 5:00PM to 5:30PM
VIP Document Management System Upgrade
Description of change: We are making an enhancement to the VIP Document Management System in order to provide better security for logins
Downtime window start: 5:00 PM
Downtime window end: 5:30 PM
Affected services: VIP Document Management System
Affected systems: vip.fau.edu, boc22coex01
Expected End-user impact: During the upgrade, VIP document system will be unavailable. After the upgrade, users will have to go through the shibboleth single sign on login (and most likely 2factor authentication) that is enabled on many other FAU services.
University Form Server
Some forms hosted on the University Form Server (Frevvo) are returning errors when the form is submitted. We are working with the software vendor to resolve the issue and will update this post as we learn more. We will be implementing a work around to the problem at 10 pm March 1st, 2017. If you have any questions please contact Helpdesk.fau.edu.
List of the affected Forms:
- HR Onboarding
- FAU Alerts
- Admissions Self Reported Test Scores
OIT Systems Maintenance, Thurs. March 1 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 03/01/2018 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
*************************************************************************************
University Form Server Upgrade (Frevvo)
Description of change: OIT will be upgrading the University form server (Frevvo) to provide new features and resolve several problems reported by users.
Downtime window start: 3:00 AM
Downtime window end: 6:00 AM
Affected services: Frevvo Form Server, examples: Admissions Applications, Immunization Forms, Test Score Collecting Forms, and many more
Affected systems: Frevvo1.fau.edu
Expected End-user impact: During this time, users will not be able to edit or submit data to new or existing Frevvo forms
*************************************************************************************
Email Auditing Change
Description of change: OIT will be enabling mailbox auditing for all office 365 mailboxes.
Downtime window start: 8:00 AM
Downtime window end: 9:00 AM
Affected services: Office 365 / Exchange Online
Affected systems: Office 365 / Exchange Online
Expected End-user impact: During this time no end-user impact is expected.