OIT will be performing network maintenance on Friday, January 5 from 5:00 a.m. until 6:00 a.m. Due to the nature of the maintenance, users may experience intermittent Internet and network outages lasting approximately 10 minutes during this window.
Thank you
The network maintenance scheduled for January 3rd has been completed.
Thank you
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 01/04/2018 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Server Maintenance
Description of change: OIT will be making some changes on our main proxy server (octopus.fau.edu), two internal DNS servers (dnsboc0, dnsboc1), two time servers (ntp1, ntp2) and DHCP servers to allow for future network optimizations.
Downtime window start: 4:00 AM
Downtime window end: 5:30 AM
Affected services: Any OIT or other departmental servers residing on internal 10.x FAU networks that rely on octopus.fau.edu as the proxy server to connect to the outside internet. Any internal clients relying on dnsboc0 or dnsboc1 to resolve DNS entries. Any internal clients relying on ntp1 and ntp2 for time synchronization. Any internal clients attempting to obtain a DHCP IP during the moment of maintenance
Affected systems: octopus.fau.edu, ntp1, ntp2, dnsboc0, dnsboc1, dhcpboc0, dhcpboc1
Expected End-user impact: During this time, there will be intermittent loss of connectivity on the Boca campus to the outside for servers and services that rely on octopus.fau.edu. Intermittent loss of connectivity on Boca campus to the internal and external sites due to clients not being able to resolve DNS. Intermittent loss of time synchronization abilities on Boca campus. Intermittent loss of ability to obtain an IP on Boca campus due to DHCP servers being down.
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OIT will be performing network maintenance on Wednesday, January 3 from 4:00 a.m. until 5:30 a.m. Due to the nature of the maintenance, users may experience intermittent Internet outages lasting approximately 15 minutes during this window.
Thank you
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 12/21/2017 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Server Maintenance
Description of change: OIT will be performing configuration changes on this server (idmgatewayp.fau.edu) to allow for future optimizations to the FAU network.
Downtime window start: 5:30 AM
Downtime window end: 6:00 AM
Affected services: IDM
Affected systems: idmgatewayp.fau.edu
Expected End-user impact: During this time, there is no end user impact as this server performs internal IDM operations.
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Server maintenance
Description of change: OIT will be performing configuration changes on the server jira.fau.edu to allow for later optimizations to the FAU network.
Downtime window start: 5:00 AM
Downtime window end: 5:30 AM
Affected services: OIT jira project tracking and confluence knowledge base
Affected systems: jira.fau.edu, kb.fau.edu
Expected End-user impact: During this time, there will be intermittent connectivity to jira project tracking or confluence knowledge base
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Server Maintenance
Description of change: OIT will be upgrading the Global Traffic Manager (hereinafter referred to as GTM) for Boca and NW for compatibility of health monitors and TLS 1.2
Downtime window start: 2:00 AM
Downtime window end: 7:00 AM
Affected services: We do not expect any services to be affected by the upgrade as we will be changing DNS entries for the affected services.
The services are.
adfs.fau.edu, bb.fau.edu, bblt.fau.edu, biology.fau.edu, ?boc22-s-vws-sa.,
boc22-s-vws-sr, boc22-s-vws-web, ceecs.fau.edu, ces.fau.edu, dessa.fau.edu, eng.fau.edu, fauhigh.fau.edu, geosciences.fau.edu, green.fau.edu, innovate.fau.edu, med.fau.edu, myfau.fau.edu, ome.fau.edu, osd.fau.edu, palmpointe.fau.edu, physics.fau.edu, science.fau.edu, sso.fau.edu,
ssot.fau.edu, tradition.fau.edu, vhealth.fau.edu, wordpress.fau.edu, www.fau.edu
Affected systems: gtm1.fau.edu, gtm2.fau.edu
Expected End-user impact: During this time, there is no end user impact.
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We are applying updates during the winter break that may cause delays in password changes. Please be aware we are actively monitoring the process.
OIT
We are currently experiencing issues with single-sign on. We are working on resolving the issue as soon as possible. This may cause an error when attempting to login to some FAU services.
We apologize for the inconvenience.
OIT
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches, and other health checks on Thursday, 11/30/2017 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Canvas Maintenance
Description of change: OIT will be performing maintenance on Canvas. No disruption of service is anticipated.
Downtime window start: 5:00 AM
Downtime window end: 5:00 AM
Affected services: Canvas
Affected systems: boc22devproc, Canvas – Hosted
Expected End-user impact: During this time, no downtime is expected. Once the update has been completed, users with a preferred name set in Workday or Banner will see the change in Canvas.
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Updates to FAU Account Self Services portal
Description of change: OIT will be applying patches to the backend systems to improve the account claiming process for users.
Downtime window start: 5:00 AM
Downtime window end: 5:30 AM
Affected services: OIM, OUD, MyFAU, Waveset, DSEE, Google Apps and Gmail
Affected systems: boc22oimp1, boc22oimp2
Expected End-user impact: During this time, no end-user impact is expected. Changes should not cause any loss of services or impact access to any sites.
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Email System Maintenance
Description of change: OIT will be preforming steps on the email system to enable additional encryption options
Downtime window start: 6:00 AM
Downtime window end: 6:15 AM
Affected services: All Office 365 email users
Affected systems: Exchange 365
Expected End-user impact: During this time, no end user impact is expected
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Server Maintenance
Description of change: OIT will be moving several IPs from the old load balancer to the new load balancer hardware.
Downtime window start: 4:30 AM
Downtime window end: 6:00 AM
OIT Units involved in the change Systems, fauapps
Affected services: Coldfusion apps, OIM and anything that authenticates off OIM, alertportal.fau.edu, pinkypass, owlrec, hpc website,
Affected systems: boc22cfdev.fau.ed, boc22cfprod.fau.edu, boc22oudp.fau.edu, alertportal.fau.edu, ugapp.fau.edu, owlrec.fau.edu, pinkypass.fau.edu, hpc.fau.edu
Expected End-user impact: During this time, users will not be able to access the services listed above for about 10 minutes at a time while the IPs are being moved from the old load balancer to our new load balancer.
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Oracle Server Maintenance
Description of change: OIT will be applying the latest Oracle quarterly patch updates to the production databases.
Downtime window start: 3:00 AM
Downtime window end: 7:00 AM
Affected services: Banner production, Report Caster production, Oracle Identity Manager production, Identity Manager (IDM) production, ODS production, MSOP instance
Affected systems: bannerprd, boc22ora01, boc22ora03, boc22ora05, boc22ora07, odsprod
Expected End-user impact: During this time, services listed above will be unavailable
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Server Chassis Maintenance
Description of change: OIT/Systems will be performing maintenance on a server chassis
Downtime window start: 3:00 AM
Downtime window end: 5:00 AM
Affected services: SSO, DHCP, DNS, LDAP, Network Monitoring,
Affected systems: Boca 96 VRTX, BOC96HV01, BOC96HV02, BOC96ESXI01, BOC96ESXI02, boc96dns, dhcpboc1, dhcpboc18, dnsboc1, ldapboc1, ldapboc1-el6, overwatch, shibboleth2p,
Expected End-user impact: During this time, services listed above will be unavailable. Most services are redundant, however SSO may be intermittenly unavailable
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Digital Signage Improvements
Description of change: OIT will be upgrading Fourwinds digital signage from 5.1.1 to 5.4 for the Marketing department.
Downtime window start: 3:00 AM
Downtime window end: 7:00 AM
Affected services: Four Winds digital signage for the Marketing on-prem players.
Affected systems: 3 Marketing on-prem content players.
Expected End-user impact: During this time, the Marketing department will not be able to manipulate content during the upgrade, however, existing content will continue to be displayed. Once the upgrade is complete, OIT will need to update the 3 content players as well as any computer using Content manager for these 3 players.
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The network maintenance scheduled for this morning was completed at 6:30 a.m. All services are expected to be operational at this time.
OIT will be performing network maintenance on Saturday, November 25th from 6:00 a.m. until 6:30 a.m. During this time, networked services on the Boca Raton campus will be intermittently unavailable for 15-20 minutes. All services are expected to be returned to normal operation before 6:30 a.m.