OIT will be performing maintenance on core network equipment on the Boca Raton campus from 6:00 a.m. until 7:00 a.m. tomorrow morning. During this maintenance window we anticipate approximately 10 minutes of service disruption to networks and services located on the Boca Raton campus including Blackboard, Banner and access to the internet from some parts of campus.
[Network Maintenance] Saturday February 11th from 6:00 a.m. until 7:00 a.m.
[RESOLVED]Possible Service degradation of Duo services
Duo Security provided the following status regarding their service:
| New Incident Status: Identified |
| We have confirmed that the network connectivity issues that one of our infrastructure provides is experiencing is causing a degradation of Duo services on some deployments. We are actively working to minimize and remove the impact to customers on affected deployments. |
We will follow the status and update when available. The status is also available here: https://status.duo.com/
OIT
Posted in Systems, Uncategorized
OIT Systems Maintenance, Thurs. Feb 9 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 02/09/2017 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Oracle Forms server patchset
When: 3:00AM to 6:00AM
Affected services: Banner INB
Affected systems: sctforms and sctforms2
Description of maintenance: Apply Oracle patchset p16471668_111170_Linux-x86-64 to the production Banner INB forms servers. This will upgrade Forms version from 11.1.1.6 to 11.1.1.7.
User impact: Banner INB (forms) will be unavailable during the downtime.
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Move root volumes to SATA
When: 4:00AM to 6:00AM
Affected services: N/A
Affected systems: IO might be slightly slowed down while the failover/failback occurs.
Description of maintenance: We need to move the root volumes on filers boc22naclm01n05/06 from SSD drives to SATA so we can use the SSDs for a flash pool. This requires that each filer be failed over and then rebooted.
User impact: There should be no impact to the end user. It will be transparent to the user.
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Posted in Banner and Admin Systems, Systems
[RESOLVED]Papercut unavailable on 1/26/17 from 3AM to 7AM due to software upgrades.
The upgrade is complete and services are back online.
Posted in Systems
OIT Systems Maintenance, Thurs. Jan. 26 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 01/26/2017 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Upgrade Papercut from v14.2 to v16.3
When: 3:00AM – 7:00AM
Affected services: Papercut printing
Affected systems: Boc22pcapp01, Boc22pcapp02, Boc22pcprt01, boc22pclyprint01, jup17pcprt01, dav90pcprt01, ftlbc04pcprt01, boc22pcoffice01
Description of maintenance: This upgrade will consist of upgrading the Application servers, 5 secondary Print servers, and the Office Apps server.
User impact: Printing services offered via Papercut will be unavailable during the window.
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Upgrade to the deployment and Windows client management server (SCCM)
When: 5:00AM – 6:00AM
Affected services: All OS/application/windows update deplyoments from boc22sccm
Affected systems: boc22sccm
Description of maintenance: OIT will be upgrading the System Center Configuration Manager server (boc22sccm) to version 1610. SCCM clients may update to version 1610 over the next week.
User impact: All OS/application/windows update deplyoments from boc22sccm will be unavailable during the upgrade
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Update CMC Firmware on DBC1-3
When: 4:00AM – 6:00AM
Affected services: CMC controller on DBC1-3
Affected systems: adcon2, ADRMS, Analytics VM, andisec, andisecgco, bbloraclealt, bbnfs4, BIG-IP VE 10.2.2.763.3, BIG-IP VE 11.6.0.0.0.401, bishop, boc22banxe[01-04], boc22banxealt[01-07], boc22bipd1, boc22bipp1, boc22bipt1, boc22camrec1, boc22cfdev1, boc22cfdev2, boc22cfprod1, boc22cfprod2, boc22cmdeploy, boc22cmtftp, boc22cs1, boc22esa02, boc22gc1, boc22hou1, boc22hou3, boc22iea1, boc22ieadev1, boc22med[1-2], boc22medlxr, boc22medmb, boc22medprint, boc22naharvest, boc22nascan[01-05], boc22odsm,boc22oimd[1-2], boc22oimp[1-2], boc22oimt[1-2], boc22oimwebd[1-2], boc22oimwebp[1-2], boc22oimwebt[1-2], boc22ora[01-08], boc22oud[01-02], boc22oudp-[01_rec-02_rec], boc22oudt[01-02], boc22prime3, boc22rdweb, boc22sbc01, BOC22SCCMDP01, boc22tcs, boc22uachievealt1, boc22uachievealt2, boc22uaremote, boc22ug[00-05], boc22ugadmin, boc22vinyl, boc22vip1, boc22vipdata01,boc22vipdc01, boc22vipdev1, boc22vmharvest, boc22webdev[1-2], boc22webprod[1-2], bocca01, bocdcfau01.ad.fau.cc, bocdcfau02.ad.fau.cc, bocdcirm01.irm.ad.fau.cc, bocdcirm02.irm.ad.fau.cc, catest, cjwlinux, DellOME, DORdev, DORProd, echo, echoapi, echoapitest, echoftp, echoproc[1-7], echotest, echoweb2008R2, eco, ecosystem, ELKLogserver, esm, exchangeca01.ad.fau.cc, exchangemb01.ad.fau.cc, exchangemb02.ad.fau.cc, faujsa, faujsav240, fausftp, fausftp2, fausftpcci, fauweb5, fauwifi05, fulltext, fulltext2, fulltexttest, fusionrv2012, grantseraportal, guinness.fau.cc, ibiweb[3-6], irmftp, jira, mcoracle, modena, mysql01, naadmcon, naoc, neo, ns1.fau.cc, ns4, ns5, NSVPX-ESX, ntp1, ntp2, oars, octopus, ODIODS9, oem, OIM-NetScaler, OmarFusionMid, omnientry, omnissm, omniupdate, OnCommand Performance Manager, OpenFire UC, perf4boc1, perf4boc2, remotecon.fau.cc, roomconfigs, sacs.eng.fau.edu, sctaltcache[1-8], sctcache[1-8], sctforms, sctforms2, sctformsalt1, sctformsalt2, single_file_restore, smartvault2.vip.2008, smartvault3.vip, smtp172, smtpsec3, smtpsecA, smtpsecB, spok, sqlnode04, sqlnode05, sqlverify, streamfms2012, streamfmst, streamwms, swise, sygmon, techrunway, terminal Server Licenses, tftpsrv, tms1, tms2, tstwordpress, tstwordpress-r, tuna1d, tuna1p, tuna1t, UI VM, vkillerx, vsc_test, webnet[4-8], whitebox, windowsupdate, wise, wordpress
Description of maintenance: We will be updating the CMC firmware from 4.5 to 5.21 for the 3 Dell M1000e chassis. This is being done so we can utilize WS-MAN to manage these systems from the Dell OME application
User impact: None expected
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Financial Aid 8.28.2 patche/ Financial Aid SelfSrv 8.25.01 patch
When: 3:00AM – 7:00AM
Affected services: Not Applicable
Affected systems: Banner Financial Aid
Description of maintenance: The Financial Aid office has requested that the following packages associated with the Financial Aid 8.28.2 patche/ Financial Aid SelfSrv 8.25.01 patch be installed in production this Thursday morning during the maintenance cycle.
User impact: None expected
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Posted in Banner and Admin Systems, Systems
Papercut unavailable on 1/26/17 from 3AM to 7AM due to software upgrades.
Papercut services will not be available the morning of January 26th from 3AM until 7AM while we perform upgrades to the software.
Posted in Systems
[Completed] OIT network maintenance January 22 from 6:00 am – 7:00 am
Network maintenance has been completed.
Thank you
OIT network maintenance January 22 from 6:00 am – 7:00 am
On Sunday, January 22, 2017, between 6:00 am and 7:00 am, OIT will implement an emergency update to the core network. Due to the nature of the maintenance, users may experience intermittent network outages lasting approximately 10 – 20 minutes during this time period. This outage will affect connectivity to the Internet as well as connectivity within FAU.
Thank you
OIT Systems Maintenance, Thurs. Jan 19 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 01/19/2016 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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UCS firmware upgrade
When: 3:00AM – 6:00AM
Affected services: Blackboard, ADFS, Malware Bytes, 365 Dirsync, PaperCut, SharePoint, College of Education Websites, Chessboard, College of Mediciine application site, Labs Remote Apps, Labs Camera Servers, Undergrad App, CAS/Shib, NetReg, Boca DNS, Boca DHCP, Networking Servers, SCCM, Exchange POP and IMAP
Affected systems: boc22hv[01-07], boc22hv[20-33], boc22sas[1-4], boc22sast[1-4], bbloracle, bbloraclealt, appadmin, as4, as5, bba[1 – 10], bbm1, boc22adfs, boc22adfsp, boc22aptven, boc22asmt, boc22bedework, boc22canvascli, boc22cm102srv1, boc22cm102srv10, boc22cm102srv9, boc22cm102vrt101mrtg, boc22dellome, boc22dirsync, boc22kofaxcap, boc22mbes, boc22mssql11, boc22mssql12, boc22mssql21, boc22mssql22, boc22mssql31,boc22mssql32, boc22mssqldev1, boc22mssqldev2, boc22mssqltald1, boc22mssqltald2, boc22mssqltalp1, boc22mssqltalp2, boc22nasmvi, boc22oimccp1, boc22ora09, boc22payaradp, boc22payaranp01, boc22pcapp01, boc22pcapp01dev, boc22pcapp02, boc22pcapp02, devboc22pclyprt01, boc22pcoffice01, boc22pcprt01, boc22reports1, boc22sccm, boc22snapc, boc22spapp1, boc22spwfe1, boc22talweb2, boc22vcenter1, boc22whatsup, cardaccess, cas1, chessboard, comvmadi01, comvmpsql1, comvmsql01, comvmweb01, comvmweb1, comvmwebdev1, controller, cosweb1, cuttlefish, dhcpboc1, dnsboc1, dsr[1 – 6], duo, eprint2, exchangeca03, fauappsrv2, filelocker[1 – 2], freeze, frevvo1, frevvot, gitlab, hpc, idm2, idm4p-oel6, iss, issdev, jenkins2, ldapboc1, ldapboc1-el6, lintalon0, mlintalon1, lists, ls-matlab, ls-medmodel, ls-osd, ls-snap, madcat1p, mcclient, migrate365, napalm, OracleEM, pinky, piwik1, r25-webservice, remotecon, s164n14, s165n113, s165n15, sacs, sepiidae, shibboleth2, shoutcast, starfish, talonx2, tuna2p, ugapp[1 – 5], visualsvn, wildflymc[1 – 2], XenAPP[00 – 02], XenAPP-Office, XenLIC, XenSF[1 – 2], XenZDC1-2, yakko
Description of maintenance: OIT will be upgrading the components of several systems to resolve bugs and add support for newer hardware.
User impact: No end-user impact is expected
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Migration of talisma from old bigip to the new bigip
When: 6:00am – 7:00am
Affected services: Talisma(CampusNexus)
Affected systems: Talisma(CampusNexus)
Description of maintenance: We are continuing the move of servers from older bigip load balancer hardware to the new ones. This move will be for the backend servers that support talisma
User impact: There should be no end user impact as we are not changing the IP for talisma just the load balancer it will be on during off business hours. The only users that might be effected are those that are trying to connect to the web client during maintenance.
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Main Incoming/Outgoing Email Gateway Changes (Ironport)
When: 5:00am – 6:00am
Affected services: email
Affected systems: bertx, berty, boc22esa02, nwesa02
Description of maintenance: We are making changes to the main incoming/outgoing email servers in an effort to increase efficiency and to control some of the outgoing spam.
User impact: Perhaps some individuals who legitimately send over 100 messages within an hour that is not using lists.fau.edu or some other established means of mass communication will notice the new restriction.
Posted in Systems
Do Not Open Phishing Email with subject line “Important announcement from President John Kelly”
If you received an email that appears to come from President John Kelly with subject line “Important announcement from President John Kelly” do not open and please delete this email immediately. This is a phishing email.
If you already opened the attached document contact the OIT Help Desk at 561.297.3999 for further assistance.