If you received an email that appears to come from President John Kelly with subject line “Important announcement from President John Kelly” do not open and please delete this email immediately. This is a phishing email.
If you already opened the attached document contact the OIT Help Desk at 561.297.3999 for further assistance.
OIM will be restarted at approximately 10:00am this morning to address severe load and latency that is ultimately impacting a variety of services.
The downtime is roughly ten minutes.
This would impact the following:
Password Changes, Account Claiming, and New Hires from Workday.
The network maintenance scheduled for January 7 has been completed.
Thank you
On Saturday, January 07, 2017, between 1:00 am and 6:00 am, OIT will implement an emergency update to the core network. Due to the nature of the maintenance, users may experience intermittent network outages lasting approximately 20 – 30 minutes during this time period. This outage will affect connectivity to the Internet as well as connectivity within FAU.
Thank you
** MAINTENANCE COMPLETED **
TouchNet systems will be undergoing routine maintenance; from 3:00a.m. to 7:00a.m. on Wednesday 12/21/16.
All student payment services will be unavailable during this time.
To minimize impact to our user community, the Office of Information Technology has planned several upgrades and enhancements during the upcoming holiday break. Please see the schedule below for dates, times and impacts.
Outstanding Maintenance
Wednesday, Dec. 28 through Friday, Dec. 30; each morning from 12:01 a.m. – 6 a.m.
Network Core Maintenance; expect intermittent network outages during this time period.
Completed Maintenance
Wednesday, Dec. 21, 6 p.m., through Thursday, Dec. 22, 6 a.m. Datacenter Power Upgrades [Completed]
Monday, Dec. 26, 1 a.m. – 6 a.m: Network Core Maintenance [Completed]
Monday, Dec. 26, 6 p.m. through Tuesday, Dec. 27, 6 a.m: Banner Patches and Upgrades [Completed]
The intermittent access to Blackboard has been resolved.
OIT is currently investing a problem with intermittent access to Blackboard. We hope to speedily correct any issues found and apologize for the inconvenience.
OIT is still experiencing email delays, now between 10-20 minutes. We are still closely monitoring this and will provide another update at 11:30am.