OIT will be performing potentially intrusive network maintenance tomorrow morning from 6:00 a.m. until 6:30 a.m. During this time, there may be a brief interruption of network connectivity on the Boca Raton campus lasting approximately 30 seconds.
Network Maintenance – Wednesday June 22nd from 6:00 a.m. until 6:30 a.m.
[COMPLETED] TouchNet Payment Processing – Maintenance on Wed. June 22 from 3:00AM – 7:00AM
The TouchNet payment processing system will be undergoing maintenance; from 3:00(am) to 7:00(am) –EST, on Wednesday 6/22/16.
This will affect student payment services (Bill+Payment), as well as all Marketplace stores, uPay sites, and TouchNet ready partner applications.
Posted in Banner and Admin Systems, Systems
Network Maintenance – Sunday 6/19 from 5:00 a.m. until 8:00 a.m.
OIT will be performing maintenance on the core Boca network tomorrow, Sunday June 19th from 5:00 a.m. until 8:00 a.m. During this time, sporadic connectivity loss will occur on the Boca campus during the maintenance window. Interruptions are expected to be brief and last only a couple of minutes.
OIT Systems Maintenance, Thurs. June 16 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 06/16/2016 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Upgrade MalwareBytes Server
When: 3:00AM – 7:00AM
Affected services: Malwarebytes EndPoint Security
Affected systems: Boc22mbes
Description of maintenance: OIT will upgrade the Malwarebytes server from version 1.5 to version 1.7.
User impact: Clients will be unable to talk to the server for approximately a half hour while the upgrade is running
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Update email routing for 365 users
When: 4:00AM – 5:00AM
Affected services: email for 365 users
Affected systems: idm
Description of maintenance: OIT will be modifying the email routing for 365 users
User impact: No end-user impact is expected
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Blackboard FAUNet ID login not working
The Blackboard FAUNet ID login method is currently experiencing Authentication Errors.
As an alternative, please attempt to login using the Blackboard method by selecting “Blackboard” from the Login With Drop-down and enter your usual FAU username and password.
Posted in Educational Technologies, Systems
High Performance Computing Cluster Offline
Due to a power outage on the Jupiter campus the Koko High Performance Computing Cluster is offline.
Posted in Network and Telecom, Systems
[COMPLETED] – Emergency Maintenance – MyFAU restart, Tue June 7 at 10pm – 10:15pm
****UPDATE****
The restart of MyFAU has been successfully completed.
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OIT will restart MyFAU at 10 p.m. tonight (Tue, June 7). We estimated the restart to take between 10 to 15 minutes to complete.
After the restart, the Outlook icon in MyFAU will no longer automatically log in users to Outlook Web Access (OWA). Instead, users will be directed to the OWA login screen (exchange.fau.edu) and will need to authenticate in order to access their email.
OIT
Posted in Systems
[Resolved] FAU Experiencing Degraded Internet Performance
The primary FAU Internet connection has been restored.
Thank you
FAU Experiencing Degraded Internet Performance
FAU is currently experiencing an outage of its primary connection to the internet. While all traffic has switched over to a backup connection and all services are available, users will experience decreased speeds to the internet until the issue is resolved. Our service provider is aware of the issue and working to resolve this issue as quickly as possible.
OIT Systems Maintenance, Thurs. June 2, from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 06/02/2016 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
When: 5:00AM – 6:00AM
Affected services: EMS
Affected systems: EMS
Description of maintenance: OIT is increasing OS space for the fauappsrv2 server for EMS.
User impact: EMS will be down for 10 minutes while the disk is expanded.
Posted in Systems