The primary FAU Internet connection has been restored.
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[Resolved] FAU Experiencing Degraded Internet Performance
FAU Experiencing Degraded Internet Performance
FAU is currently experiencing an outage of its primary connection to the internet. While all traffic has switched over to a backup connection and all services are available, users will experience decreased speeds to the internet until the issue is resolved. Our service provider is aware of the issue and working to resolve this issue as quickly as possible.
OIT Systems Maintenance, Thurs. June 2, from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 06/02/2016 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
When: 5:00AM – 6:00AM
Affected services: EMS
Affected systems: EMS
Description of maintenance: OIT is increasing OS space for the fauappsrv2 server for EMS.
User impact: EMS will be down for 10 minutes while the disk is expanded.
Posted in Systems
Maintenance on accounts.fau.edu
The account activation and password reset system (accounts.fau.edu) will be unavailable between 11-11:15 pm
Posted in Systems
OIT Systems Maintenance, Thurs. May 26 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 05/26/2014 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Crystalreports and Talisma maintenance
When: 3:00AM – 7:00AM
Affected services: crystalreports, talisma
Affected systems: talapp01, crystalreports
Description of maintenance: OIT will be preforming emergency critical maintenance on the systems supporting crystalreports and talisma. These services are expected to be unavailable during the maintenance window.
User impact: Crystalreports and Talisma are expected to be unavailable during the window
Posted in Systems
[COMPLETED] TouchNet Payment processing system unavailable 5/18/16 due to maintenance
******* UPDATE 5/18/16 @ 8:25am ********
TouchNet systems has completed their maintenance. All systems are back online and ready for regular use.
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The TouchNet payment processing system will be undergoing maintenance; from 3:00(am) to 7:00(am) –EST, on Wednesday 5/18/16.
This will affect student payment services (Bill+Payment), as well as all Marketplace Stores, uPay sites and TouchNet ready partner payment services.
We expect all systems to be back online no later than 7:00(am) that morning. A follow up notification will be sent out when the system is back online.
OIT Systems Maintenance, Saturday May 14th, 5-8am
OIT will be replacing an aging server rack and its networking components with a newer rack. This move could affect services such as Banner, Blackboard, Sharepoint and the like. However, no end user impact is expected.
Posted in Network and Telecom, Systems
OIT Systems Maintenance, Thurs. May 12 from 12:01AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 05/12/2016 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Multi-factor authentication for WebFocus
When: 3:00AM – 5:00AM
Affected services: WebFocus
Affected systems: ibiweb4.fau.edu
Description of maintenance: OIT will be implementing multi-factor authentication (MFA) for WebFocus users.
User impact: WebFocus and/or Leapahead dashboards will be unavailable during this time. After the implementation, WebFocus users will be prompted to use authenticate with Duo when logging in.
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PGP Management server upgrade
When: 12:01AM – 1:00AM
Affected services: PGP Desktop
Affected systems: Bocsec.fau.edu
Description of maintenance: OIT will upgrade the PGP Management server
User impact: There is no anticipated user impact
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Banner CRN extract for Blackboard survey attendance for Summer 2016 1, 2 term
When: 3:00AM – 5:00AM
Affected services: There is no anticipated impact on services.
Affected systems: BANNER Production (FAUP)
Description of maintenance: Modify Banner CRN extract program for 2016 summer 1 and 2 term.
User impact: There is no anticipated user impact
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Posted in Banner and Admin Systems, Systems
Issues with Duo- Multi-factor Authentication
We have had a few reports of issues with Duo multi-factor authentication. We are currently investigating. If you experience an issue, please close your browser and try again. If you continue with an issue please contact the helpdesk at 561-297-3999 for assistance.
OIT
ALERT – Google Phishing Email
Please be advised that a Phishing email has been identified.
The subject line of this message is Emergency Email! and the message states: “To Avoid Closure Of Your Email, Click Or Copy This Link:[google drive link]” – Please DO NOT click this message as it is not sent from OIT or FAU and by clicking the link your account will become compromised.
Google has suspended any user who has clicked the link. To enable your account, you must reset your Owlapps password. We recommend that you reset both your Owlapps and FAUNet ID passwords to avoid any future issues.
If you need assistance, please contact the OIT Help Desk at 561.297.3999
OIT