The network maintenance originally scheduled for December 18 and 19 has been postponed due to an unforeseen conflict with the academic calendar. We will reschedule the network maintenance to take place on Monday, December 22 at 12:01 am.
Thank you
[Postponed] network maintenance on December 18 and 19 starting at 12:01 a.m.
[postponed] Network maintenance on December 18 and 19 starting at 12:01 a.m.
Networking and Security will be performing maintenance from 12:01 a.m. until 6:00 a.m. on Thursday and Friday, December 18 and 19, 2014. Due to the nature of the maintenance, users may experience intermittent network outages lasting approximately 10 – 15 minutes during this window. This outage will affect connectivity to the Internet as well as connectivity within FAU.
UPDATE: PaperCut print services available in select areas as of 8:30AM 1/6/14.
Pay for print is available in the following areas:
Boca Library
Boca GPT 108
Boca CM 142
Boca IRT
Boca HPT
Boca DM 130
Boca SA 112
Boca IVA
Boca IS 113
Boca ED 337
Boca BU 401
Boca FL 409
Boca UN 222
Davie LA 303
Davie SU 101F
Jupiter SR 109
Web printing to printers in the above area is working.
Google Cloud Print and Print to Email are both working.
OIT is migrating PaperCut to a new platform on 12/16/14. During the migration, pay for print in computer labs will be unavailable. The downtime window is from 5AM to 5PM, and status updates will be posted throughout the day.
Posted in Systems
VIP Document management system is not functioning properly
** update: Users can now see other document classes now via a workaround, but the problem has not been fully resolved yet.
Users are currently unable to view any student records except for the ones in the FERPA document class. Systems is aware and is currently attempting to work with the vendor on the problem. ETA not available at this time.
OIT Systems Maintenance, Thurs., Nov. 20 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 11/20/2014 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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When: 3:00AM – 6:00AM
Description of maintenance: UCS firmware upgrade. OIT will be upgrading the components of several systems to resolve bugs and add support for newer hardware.
User impact: No end-user impact is expected
Affected services: No services are impacted by this maintenance
Affected systems: boc22hv[01-14], boc22esxi[01-06], ieadata, as5, bba4, ecswins01, bba3, jira, boc22adfs, boc22mssqldev1, duo, bba8, idm4p, boc22cm102srv4, boc22cm102srv10, bbredis1, ibiweb, dhcpboc1, appadmin, labcam3, bba7, printonline, idm2, eprint2, boc22reports1, boc22mssql21, fauappsrv2, ieaweb, ldapboc1, boc22spapp1, remotecon, lintalon1, XenZDC2, XenAPP-Office, coeweb, boc22nasmvi, issdev, boc22dirsync, sacs, frevvo1, cas1, ecswins02, lintalon0, comvmsql01, ls-snap, shoutcast, FileLocker1, bbm1, labcam4, boc22mssql22, exchangeca03, ls-osd, ls-matlab, bba6, boc22mssql11, labcam5, bba9, taldev02, cosweb1, boc22vcenter1, migrate365, freeze, talonx2, acsmem04, as4, bba10, boc22spwfe1, gitlab, ugapp3, yakko, labcam2, frevvot, fauwebdev, lists, acsmem01,
bba1, comvmweb01, aptitudesrv, PapercutOffice, acsmem02, XenAPP00, comvmadi01, bba11, hpc, cuttlefish, bba2, dnsboc1, boc22pcprt01dev, XenLIC, madcat1p, filelocker2, Brian Test 1, mcclient, pinky, ugapp1, boc22adfsp, boc22pcapp01, XenSF1, boc22cm102srv1, XenSF2, controller, bba5, ugapp4, XenZDC1, jobs.finaid,
ugapp5, boc22mssql12, boc22pcapp02dev, boc22barr, r25-webservice, iss, boc22aptven, boc22cm102srv9, XenAPP01, visualsvn, boc22cm102vrt101mrtg, piwik1, boc22pcapp01dev, ugapp2, XenAPP02, labcam1
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When: 5:00AM – 6:00AM
Description of maintenance: OIT will be upgrading some software on controller.fau.edu. As a result, several services will be unavailable for approximately 30 minutes.
User impact:The following services will be unavailable for approximately 1 hour: OwlCard, Collections file prep site, FAU Reimbursements, Telephone bill payment
Affected services: OwlCard, Collections file prep site, FAU Reimbursements, Telephone bill payment
Affected systems: controller.fau.edu
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When: 8:00AM – 9:00AM
Description of maintenance: Upgrade disk and shelf firmware in NetApp filers bocana01 and bocana02. It is all done while the systems are up and running. No downtime is required. I would like to do it during the day next week.
User impact: No end-user impact is expected
Affected services: None
Affected systems: NetApp filers bocana01 and bocana02
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[RESOLVED]Fort Lauderdale authentication and infrastructure support systems down
**Update 11:53AM – We removed a defective CPU from the system and all services are back and running on the remaining CPU. These services may run slightly slower on FTL campus until we can replace the defective CPU next week.
We are experiencing a hardware issue with the system that supports Windows authentication as well as DHCP and DNS at the Fort Lauderdale campus. These services at FTL are currently being supported by other campuses and we expect no end-user impact at this time. We are working to resolve this issue and will update when we have more information.
Thank you,
Systems
Posted in Systems
[RESOLVED] PaperCut web printing is unavailable.
PaperCut web printing is unavailable. We expect it to be available shortly.
Posted in Systems
[Completed]Blackboard Maintenance
Blackboard maintenance has completed and all blackboard services are functioning.
Posted in Educational Technologies, Systems
[Completed]Blackboard Maintenance – 3am to 6am, Friday October 31, 2014
Blackboard maintenance has completed and all blackboard services are functioning.
Posted in Educational Technologies, Systems
Blackboard Maintenance – 3am to 6am, Friday October 31, 2014
Blackboard may be intermittently unavailable from 3am to 6am, Friday October 31 for system maintenance to resolve issues with the Discussion Board and the Grade Center.
Posted in Educational Technologies, Systems