The Echo360 service has been restarted and users have access to all materials via Blackboard and ESS.
Echo360 Service Restart
Echo360 will be intermittently unavailable from 6:30 am – 7:00 am.
The Echo360 service needs to be restarted to eliminate tapestry cache corruption within ESS. During the downtime, users will be unable to access ESS, the EchoCenter Portal, view Echo recordings, or publish any captures from the Personal Capture application.
Intermittent network outage 10/2/2014
We experienced a brief network outage just after 1:00 pm on Thursday, Oct 02, 2014. We are working to isolate and resolve the issue.
Thank you
Posted in Network and Telecom, Systems
[Completed] Blackboard Maintenance
Blackboard maintenance has completed and all blackboard services are functioning.
Posted in Educational Technologies, Systems
OIT Systems Maintenance, Thurs. Oct 2, from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 10/02/2014 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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When: 6:00AM – 6:30AM
Affected services: Blackboard
Affected systems: blackboard.fau.edu
Description of maintenance: OIT is making some changes to enhance the stability of the blackboard system
User impact: No end-user impact is expected
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Posted in Educational Technologies, Systems
[Completed]Emergency Blackboard Maintenance 9/25
Blackboard maintenance has completed and all blackboard services are functioning.
Posted in Educational Technologies, Systems
OIT Systems Maintenance, Thurs. Sept. 25 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 09/25/2014 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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When: 6:00AM – 6:10AM
Affected services: Network Registration
Affected systems: ldapboc0 & ldapboc1
Description of maintenance: OIT will be increasing the storage capacity to the systems which provide directory services to several applications.
User impact: No end-user impact is expected
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When: 6:00AM – 7:00AM
Affected services: Talisma Client
Affected systems: Talisma
Description of maintenance: OIT will expand the hard drive for the Talisma app server.
User impact: Talisma client will not be available for 5-10 minutes and any users connected will be disconnected.
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Posted in Systems
[Resolved] Blackboard is not working properly
Blackboard is now online.
Posted in Educational Technologies, Systems
[completed] Emergency network repair Friday 9/19/2014 starting at midnight
The emergency network repair has been completed.
Thank you
OIT Systems Maintenance, Thurs. Sept. 18 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 09/18/2014 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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When: 3:00AM – 5:00AM
Affected services: Blackboard Building Blocks: Software Updates, Cloud Profiles, Social Profiles, Partner Cloud, Content System, SafeAssign, Collaborate, Cengage Mindlinks, Wiley Plus, McGraw Hil, Textbook, Bookshelf, xpLor
Affected systems: Blackboard
Description of maintenance: We will be updating as many of the following Building Blocks as possible during the downtime window: Software Updates, Cloud Profiles, Social Profiles, Partner Cloud, Content System, SafeAssign, Collaborate, Cengage Mindlinks, Wiley Plus, McGraw Hil, Textbook, Bookshelf, xpLor
User impact: Users may be unable to access the tools listed. Other areas should continue to function
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When: 3:00AM – 5:00AM
Affected services: Job scheduler and Workflow
Affected systems: AppWorx / Workflow
Description of maintenance: OIT will install UC4 and Workflow patches in FAUP/TEST to resolve issues with current Java releases
User impact: None expected
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When: 8:00 AM
Affected services: Undergraduate Admissions Application
Affected systems: ugapp.fau.edu, apply.fau.edu
Description of maintenance: A new Undergraduate Admissions Application will be going live on Thursday, Sept 18th. The existing Undergraduate Application (ugapp.fau.edu) will remain active but will not allow creation of new accounts/applicants. New applicants will be directed to apply.fau.edu. Applicants with existing applications in the older system will be allowed to log in and complete their application.
User impact: No downtime is expected
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