**Update – 11:50PM – The domain controllers (and Exchange mail) have returned to service
At approximately 11:10 we experienced a failure of both Boca Domain Controllers. As a result, email sent to and from Exchange users may be delayed. Additionally, some applications which are configured to only use bocdcfau01 and bocdcfau02 may be experiencing issues. We are working to resolve the issue ASAP.
We apologize for the inconvenience.
Thank you,
Systems
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday,09/17/2013 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
When: 5:00-6:00AM
Affected services: None
Affected systems: boc22hv[70-74] and boc22fs[1-2]
Description of maintenance: OIT is installing a hotfix from Microsoft in an attempt to resolve an issue with several systems in our VM host environment.
User impact: No end-user impact is expected
When: 5:45-6:15AM
Affected services: Blackboard
Description: Blackboard has released an update to the Software Updates module.
User Impact: Blackboard’s Cloud and Social Profile tools may be inaccessible during this time.
When: 6:00-7:00AM
Affected services: Travel Z# Request Application in MyFAU
Affected systems: Boc22ora03, Diablo, Talonx1
Description of maintenance: OIT is migrating the database schema associated with the Travel Z# Request Application from a test Oracle instance MSOT to the production system MSOP.
User impact: The “Znumber Request” links under Travel in MyFAU will be unavailable during the migration process.
When: 6:00AM
Affected services: smtp.fau.edu
Affected systems: smtp.fau.edu
Description of maintenance: The DNS entry for smtp.fau.edu will be updated to point to Ironport servers. The internal smtp server is no longer required because Ironport antivirus licenses have been acquired and activated.
User impact: We do not expect any end-user impact, but if users have hard-coded the current IP or used the host name instead of smtp they would lose access to the smtp server and not be able to send mail.
When: 3:00-7:00AM
Affected services: Banner FAUP
Affected systems: Banner FAUP
Description of maintenance: The following updates will be installed in Banner production: Financial Aid 8.17.2.2 patch, Financial Aid 8.18.0 upgrade, Financial Aid Self-Service 8.18.0 upgrade, Student 8.5.7 upgrade
User impact: There will be no end-user impact.
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 09/12/2013 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
When: 3:00AM – 5:00AM
Affected services: Talisma, SharePoint, Graduate application, fsaAtlas, SCAC, vCenter, Xitracs, PrivateEye, SCOM, SCVMM, College of Education sites, Owlcard, Housing sites, EMS, TicketMaster sites, ePrint
Affected systems: sqlnode01, sqlnode02, eprint, scvmm, scom, mssql1, mssql2, taldb01, archticsdb01, archticshv001
Description of maintenance: We are relocating several physical systems in the datacenter. The following services will be interrupted for a short period of time during the window: Talisma, SharePoint, Graduate application, fsaAtlas, SCAC, vCenter, Xitracs, PrivateEye, College of Education sites, Owlcard, Housing sites, EMS, TicketMaster sites, ePrint
User impact: The services listed above will be unavailable for approximately 5-10 minutes during the maintenance window
When: 3:00AM – 4:00AM
Affected services: DHCP (from networking), Networking wireless control system, WINS, Exchange IMAP and POP3, Filelocker, ISS website, Lab camera and licensing systems, PrintOnline
Affected systems: acsmem02, acsmem04, adcon, aptitudesrv, aptitudesrv 2008r2, as4, boc22cm102srv1, boc22cm102srv10, boc22cm102srv4, boc22cm102srv9, boc22cm102vrt101mrtg, boc22cm102wcs10, boc22mssql11, boc22mssql12, boc22mssql21, boc22mssql22, comvmadi02, comvmsql02, comvmweb02, ecswins01, ecswins02, exchangeca03, fauappsrv1, fauweb2, fauwebdev, FileLocker1, FileLocker2, freeze, hpc.fau.edu, idm2, iss, issdev, jobs.finaid, labcam1-5, lintalon0, ls-matlab, ls-osd, ls-snap, mcclient, printonline, remotecon, remotecon2, sqltesthost01, STS- template, STS-Base_x64 clone, ugapp1.fau.edu, vcboc02
Description of maintenance: We are modifying the network connection on the Cisco UCS to allow for greater bandwidth.
User impact: We do not expect any end-user impact however the services and systems listed above could be affected momentarily if an issue is encountered.
When: 5:45AM – 6:15 AM
Affected Services: Blackboard
Affected Systems: Blackboard
Description of Maintenance: Blackboard has released an update to the Software Updates module.
User Impact: Blackboard’s Cloud and Social Profile tools may be inaccessible during this time.
When: 5:00AM – 6:00AM
Affected services: wise.fau.edu
Affected systems: wise.fau.edu
Description of maintenance: The server wise.fau.edu is being upgraded.
User impact: End users will not be able to access wise.fau.edu directly to update either their personal or departmental web pages. This ONLY affects those who connect to wise.fau.edu directly. Those who use omniupdate will be unaffected.
When: 3:00AM – 7:00AM
Affected services: Banner Production
Affected systems: Banner FAUP
Description of maintenance: The Financial Aid 8.17.2.2 patch will be installed in Banner production.
User impact: No downtime is expected.
Issue has been corrected.
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The DHCP server is currently undergoing emergency maintenance to correct a storage problem.
We will post an update when DHCP service is confirmed functional again.
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 09/05/2013 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
Banner and Blackboard
When: Wednesday, Sept 4 at 11:00 PM
Affected services: SCCM client
Affected systems: Client desktops
Description of maintenance: Update the SCCM client on machines supported by User Services/OIT to SP1.
User impact: Limited impact. Users may need to reboot their systems to complete installation. Most systems, if necessary should reboot during the maintenance window.
When: 3:00 am – 4:00 am
Affected services: Series 25 , ANDI web interface (https://home.fau.edu and https://student.fau.edu), https://fair.fau.edu, https://purchasing.fau.edu
https://ulrweb.fau.edu, https://secure.fau.edu/*, https://secure2.fau.edu/changeGappsPassword, Housing data interface (bridge between housing sites & DB and Banner).
MyHousing (for residential students to see their housing assignment etc.) and Apply online (apply for housing) websites.
Affected systems: Bocdcfau01, Bocdcirm01, S128n87, S128n88, S20n28, Fauweb1
Description of maintenance: We are relocating several physical systems in the datacenter including windows authentication systems, department of housing systems, and Series25 systems.
User impact: The services and systems mentioned above will be unavailable for approximately 5-10 minutes during the maintenance window
When: 5:00 am
Affected Services: All clients on Boca Campus
Affected Systems: All clients on Boca Campus
User Impact: None expected
Description of Change:
We plan on adjusting the DHCP provided DNS for the Boca Campus to include DNSBOC0.fau.edu, DNSBOC1.fau.edu, and DNSDAV1.fau.edu instead of only dnsboc0.fau.edu and dnsjup1.fau.edu. We expect this to improve the quality of service provided to clients in the event of a failure in Boca.
When: 3:00 am to 6:00 am.
Affected Services: Banner production, Blackboard production.
Affected Systems: bannerprd, bannerprddr, bbloracle, bbloracledr.
Description of Change: Oracle database patch set updates and host patch installations
User Impact: Affected services will be unavailable during the maintenance window.
FAU Blackboard users – if you received the email below, it is a PHISHING attack. Please do NOT click on the link.
Thank You –
——————————————————————————–
From: Blackboard Alerts [mailto:alerts@blackboard.com]
Sent: Wednesday, August 28, 2013 3:36 PM
To: Recipient
Subject: New Course Form
Good Morning,
An important course form has been posted to you through the Blackboard Learning System.
Please sign in immediately to view the form.
Click here to sign in
Thank you,
Blackboard Learn.
We experienced an Internet outage from 2:44 – 2:45 pm. There was a loss of light to our Internet Service Provider. We are investigating to determine the root cause of the problem.
Thank you
On Thursday 8/22 4-6:00 Am OIT will be performing Blackboard maintenance to make a configuration change.
Blackboard will be unavailable during the maintenance.
The cloning of Banner TEST is now complete and available for access.
*Update 3:42PM – We believe the issues related to Outlook prompting for credentials have been resolved. If you are still experiencing this issue please close and re-open Outlook. If the problem persists please open a helpdesk ticket so we may inspect your system. Thank you for your patience!
We are experiencing intermittent issues with Outlook prompting for passwords and in some cases not connecting to the mail server. We believe these issues are related to the settings modified in the maintenance window this morning. We are working to determine the issue and resolve it as quickly as possible. Closing and re-opening Outlook may resolve the issue in the meantime.
Thank you,
Systems