WebFOCUS production will be unavailable this Saturday (2/8/2014) from 10:00am to 12:00pm noon in preparation for a software upgrade from version 7 to 8.
WebFOCUS 7 production downtime this Saturday morning
WebFOCUS production unavailable this Saturday
WebFOCUS production is now available.
RESOLVED – Issues with Owlmail (Gmail)
There is currently a problem with Gmail. Google is currently investigating the issue.
For up-to-date information, visit http://www.google.com/appsstatus
We apologize for the convenience.
OIT
Posted in Systems
WebFOCUS production unavailable this Monday morning
WebFOCUS production will be unavailable this Monday morning (1/20/2014) from 8:00am to 10:00am in order to prepare for a software upgrade from version 7 to 8.
Posted in Banner and Admin Systems, Systems
Emergency Network Maintenance – Wednesday January 15 from 5:00 – 5:45 am
Communications Infrastructure will be performing emergency network maintenance from 5:00a.m. until 5:45a.m. on Wednesday January 15, 2014 to resolve issues with connectivity. During this time there will be a network outage that will affect connectivity to the Internet, telephones, and all network traffic within the university.
Please be advised that calls between campuses as well as off campus calls may require dialing a seven or ten digit number. In case of an emergency during this period, the FAU Police Department can be reached at 561-271-5163.
Posted in Banner and Admin Systems, Systems
Banner slowness
We are experiencing random slow access to banner related sites and applications. We are currently looking into the problem.
Posted in Systems
Password Synchronization Offline
Password synchronization between MyFAU, Central Authentication Service and Active Directory will be offline between 3am and 7am December 3rd.while we upgrade a part of the system.
OIT Systems Maintenance, Wednesday, Nov 27 from 3:00am to 7:00am
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Wednesday, 11/27/2013 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
When: 3am to 6am.
Affected Services: IDM production, Luminis production, Phonebill app, Report Caster production, IEA Production database IEAP, Legacy Travel prod database FINP.
Affected Systems: boc22ora01, boc22ora03,boc22ora05 , mcoracle, nwrdcora01.
User Impact: Affected services will be unavailable during the maintenance window.
Reason: Oracle database patch set updates and host patch installations
Emergency Network Maintenance – Wednesday November 26th from 3:00a.m. until 3:30a.m.
Communications Infrastructure will be performing network maintenance from 3:00a.m. until 3:30a.m. on Wednesday November 26th to resolve issues with network slowness. During this time there may be a short network outage lasting approximately 5 minutes. If such an outage occurs, this outage will affect connectivity between FAU and the internet. This maintenance is expected to temporarily resolve the following issues that have been reported by end users:
Frequent pauses in Echo360 recordings
Poor Voice-over-IP quality (Non-FAU VoIP providers such as Skype)
Slow / Laggy performance of Remote Desktop sessions for VPN users
Slow / Laggy performance in online games from on-campus housing
Resolved: Echo360 Service Emergency Restart
RESOLVED: Echo360 will be intermittently unavailable from 3:30-4:00 pm. The Echo360 service needs to be restarted to free a blocked thread that is preventing content from being ingested. Any user viewing an Echo recording will have their service interrupted while the item restarts.
The service has been restarted and captures are now being routed to the processing queue as designed.