The network and firewall maintenance has been completed.
Thank you
Completed – Firewall maintenance, Saturday July 27 from 5:00 AM to 7:00 AM
Posted in Educational Technologies, Systems
Resolved – Wireless Network and Wired Network connectivity issues
Some users may experience difficulty connecting to the wired and wireless networks this morning. We are investigating the problem and will update this post regularly.
Posted in Systems
Completed Network Maintenence Bldg 1 (Sanson Life Sciences) 7/15 to 7/19
Network maintenance completed. Starting Monday 7/15 Networking Department will be upgrading the network equipment in building 1 the Sanson Life Sciences building. The work will be done from 4:00am to 7:00am daily until all interface ports have been moved to the new equipment. All work will be completed by Friday 7/19.
Posted in Systems
OIT Systems Maintenance, Thursday, July 18 from 3:00 AM to 7:00 AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 07/18/2013 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
When: 3:00 – 6:30 AM
Affected Systems: besnode01.ad.fau.edu
Groups Involved: Systems
Description of Maintenance: p2v of the Blackberry Enterprise server
User Impact: the blackberry server will be offline for a few minutes at the end of the migration process.
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When: 5:00 – 6:00AM
Affected services: Blackboard, Banner, Myfau, Filelocker, Directory Services, CAS, IDM, Netreg, Sharepoint, OwlApp, UGApp, and Tms Bridge
Affected systems: BigIP LTM
Description of maintenance: BigIP load balancers are being moved to a new rack.
User impact: Although the LTM units are redundant, during the physical move, there will still be a failover from one unit to the other. Upon failover, there will be a short period of erratic connectivity for services behind the load balancers. These include:
Blackboard, Banner, Myfau, Filelocker, Directory Services, CAS, IDM, Netreg, Sharepoint, OwlApp, UGApp, and Tms Bridge.
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When: 6:30 – 7:00AM
Affected Services: main fau website www.fau.edu (no downtime)
Affected Systems: GTM unit 1
Description of Maintenance: GTM unit located in Boca Raton is being moved to a new rack.
User impact: No user impact. GTM unit in Tallahassee will be servicing requests during move.
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When: 4:15 – 4:30AM
Affected Services: wordpress.fau.edu ( minimal downtime )
Affected Systems: wordpress
Description of Maintenance: A few changes will be made to allow wordpress to replicate to NWRDC for disaster recovery purposes
User impact: There should be no user impact.
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When: 6:00 – 6:30 AM
Affected Systems: evisions.irm.ad.fau.edu
Groups Involved: Systems
Description of Maintenance: Move Evisions from rack rw05 to rw08
User Impact: Evisions will be unavailable during the physical move.
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When: 4:00 – 4:15AM
Affected Services: main fau website www.fau.edu (no downtime)
Affected Systems: webnet4, webnet5, webnet6, webnet7, webnetnw
Description of Maintenance: www.fau.edu currently allows directory listing. An administrative decision was made to no longer allow that for security concerns.
User impact: From now on, if anyone intended to use www.fau.edu as a file server to allow browsing of a directory to serve up files, they will no longer be able to do so.
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When: 4:00 – 6:00 AM
Affected Systems: Dell Blade Chassis 1 & 2
Groups Involved: Systems, Networking
Description of Maintenance: We will be breaking 10 port channels on DBC1 Switch3&4 and DBC2 Switch3,4,5&6.
User Impact: There will be no end user impact. Each port channel will be broken one at a time.
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When: 3:00 – 7:00AM
Affected services: Banner Production (Banner FAUP)
Affected systems: Banner Production (Banner FAUP)
Description of maintenance: The following updates will be installed in Banner production: General 8.6.0.2 patch. The above mentioned Banner module will be installed to the specified version in production FAUP.
User impact: There will be no user impact.
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Resolved – Please ignore email bouncebacks from Archiver
This server was moved out of rotation to prevent further bouncebacks.
One of our archiver mail servers is overloaded and sending bounceback or delivery has failed emails. The emails you are sending are arriving at their destinations. You can disregard the bounceback. We apologize for the inconvenience.
Posted in Systems
[Resolved] Blackboard Mandatory Course Entry Survey Not Appearing In Some Summer 3 Courses
All Summer 3 students should now see the Mandatory Course Entry Surveys in all of their courses.
OIT Systems Maintenance, Thursday, June 20 from 3:00AM – 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 06/20/2013 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
When: 6:00 – 6:30 AM
Affected Systems: adcon.irm.ad.fau.edu
Description of Maintenance: Migrate adcon from 131.91 to 10.19.64.16 and update dns. Remove cname for adcon.fau.edu and add back in as A record
User Impact: Users sessions will be interrupted and they will need to login again once dns is updated.
OIT Systems Maintenance – Thursday, June 13 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 06/13/2013 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
When: 5:00 – 7:00AM Affected services: Banner, Blackboard, ODS, Appworx, MyFAU email Affected systems: bocana01 & bocana02 (NetApp storage) Description of maintenance: Upgrade our NetApp filers bocana01/bocana02 from ONTAP 8.0.2P4 to ONTAP 8.1.2P4. User impact: We do not expect any end-user impact, but should something go wrong, the above mentioned services will be affected.
When: 5:00 – 7:00AM Affected Services: EMS Affected Systems: events.fau.edu(fauweb5,fauappsrv2,sql05vs) Description of Maintenance: EMS, VirtualEMS, and Master Calendar IIS sites, databases, and connectors will be patched and upgraded to their latest versions. User Impact: Users sessions will be interrupted and they will need to login again.
When: 5:00 – 6:00AM Affected Services: SPOT, Affected Systems: swise, mcmail, mcsource Description of Maintenance: SSL certificates that are set to expire on June 16 will be renewed User Impact: momentary interruptions as each server’s web service is restarted. See below for the apps that run on each server.
When: 6:20 – 6:30 AM Affected Systems: Symantec Server (smtpsec2) Description of Maintenance: Upgrade to latest version. User Impact: None — another server available — approximately 5 minutes to update.
[completed] OIT file server (fauandi1, fauandi2) unavailable 6/7 @5PM
-UPDATE 6/9 @12:38 – Maintenance on OIT file server is complete. All shares on fauandi1 and fauandi2, including user home directories (M: drives) and departmental share drives are now available.
Thank you for your patience,
Systems
All file shares on fauandi1 and fauandi2, including user home directories (M: drives) and departmental share drives, will be unavailable while we preform emergency maintenance on the system. We expect the services to be unavailable for approximately 24 to 48 hours.
We apologize for the inconvenience.
Thank you,
Systems
OIT Systems Maintenance, Thursday, June 6 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 06/06/2013 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
When: 6:00 – 6:30 AM
Affected Systems: Symantec Servers (seeker4, seeker5 and vkiller3)
Description of Maintenance: Upgrade to latest version.
User Impact: None — update will be done one at a time — approximately 5 minutes each server.
When: 5:00 – 7:00 AM
Affected Systems: Bert, NS, Seeker2, Seeker3, Irmftp, faujsa
Description of Maintenance: Systems will be physically moving 6 servers from RU04 to RU05 in order to make space for new hardware.
User Impact: During the actual move of
Bert: master dns server; should be no user impact.
NS: one of 3 outward facing nameservers; should be no user impact as the other servers are live.
Seeker2 and Seeker3: 2 of 4 symantec gateways; perhaps email will be slowed down a little.
Irmftp: no access to irmftp; scripts running at time of move will be unsuccessful.
Faujsa: no access to faujsa; Jewish Sound Archives site will be down.
When: 5am to 6am.
Affected Services: google migrator, graduate admissions application, network registration.
Affected Systems: enzo, boc22ora03
User Impact: Affected services will be unavailable during the maintenance window.
Reason: Schemas and data for listed services are being migrated from enzo to boc22ora03.
When: 5:00AM – 6:00AM
Affected services: Appworx
Affected systems: Appworx
Description of maintenance: The Apache web services for Appworx production (FAUP) will be upgraded.
User impact: Appworx users will not be able to access the web console. Jobs will continue to run.
When: 5am to 7am.
Affected Services: ODS production environment. Webfocus won’t be able to connect to the ODS database.
Affected Systems: odsprod
User Impact: Affected services will be unavailable during the maintenance window.
Reason: Oracle database patch set updates and host patch installations