On Wednesday, March 6, 2013, between 5:00 am and 6:00 am, OIT will perform maintenance on the core network router on the Boca Raton Campus. This upgrade will cause an interruption to the data networks on the Boca Raton campus. If you experience difficulties after the times outlined above, please contact the FAU help desk at https://helpdesk.fau.edu or 561-297-3999 for immediate assistance. Thank you
Completed – OIT Network Maintenance on March 6, 2013
Banner TEST & DEVL clonings
Banner TEST will unavailable during the day this Monday, 2/25/2013, in order to perform a clone from a backup copy of production FAUP.
Banner DEVL will be unavailable during the day on Wednesday, 2/27/2013, in order to perform a clone from a backup copy of TEST taken after 2/25/2013.
Posted in Banner and Admin Systems, Systems
Recent changes to VPN and email access
Due to the latest number of phishing attacks from compromised accounts, we have blocked access to the internal SMTP server (smtp.fau.edu) from remote systems that connect via VPN until further notice. VPN users should continue to use Outlook Web Access, Outlook or MyFAU from remote systems. For those using non-Outlook email clients but still connect to Exchange, please refer to the information located here for detailed settings regarding IMAP, POP and authenticated SMTP.
Thank you,
OIT
COMPLETED – Wireless upgrades 02-13-2013
Wireless network upgrades on Boca Raton campus for 02-13-2013 completed
Posted in Educational Technologies, Systems
Completed – Wireless upgrades on the Boca Raton campus 2-11-2013
The wireless network upgrades on the Boca Raton campus scheduled for Monday, February 11, 2013 have been completed. Thank you
Posted in Educational Technologies, Systems
Exchange/Talisma issues
We are currently experiencing a connectivity issue with multiple systems in a specific rack. Affected by these issues are:
exchangemb0[2-3], taldb01, hvboc0[1-5]
Additionally, exchangemb01 is unable to contact it’s disks
Exchange services are up and running at NWRDC
VM guests on hvboc0[1-5] appear to be up, but host management is unavailable
Talisma may be unavailable
We are working to identify and resolve these issues as soon as possible
Thank you,
Systems
Posted in Systems
Banner maintenance Thursday morning
Banner production (FAUP) maintenance including Banner XE installations, the Database Extension Utility, module updates and patches is scheduled for this Thursday (2/7/2013) morning from 3:00am to 7:00am. The following production systems will be unavailable during this time: Banner (INB & SSB), AppWorx & ePrint.
Posted in Banner and Admin Systems, Systems
[Complete] Exchange maintenance
Exchange maintenance has been completed and all Exchange services are operational. If you experience any issues please report them to the help desk.
Thank you,
Systems
Posted in Systems
Parature (Online Ticketing System) Maintenance, Fri, Jan 11 at 11:00 PM
On Friday, January 11, 2013 at 11:00 PM EST, Parature will be performing an upgrade to their caching service. They leverage this service to cache all active user sessions. There will be two noticeable side effects of this maintenance:
- All users will be automatically logged out of the Service Desk and Portal. We expect this only to occur once and you will be able to log back in immediately.
- There will be an outage to Parature Chat, which is estimated to last 10 minutes.
Posted in Systems
[Resolved] IbiWeb, Bits, WebFocus, and ReportCaster Offline
IbiWeb, Bits, WebFocus, and ReportCaster are now online.
Posted in Systems