Banner production (FAUP) maintenance including Banner XE installations, the Database Extension Utility, module updates and patches is scheduled for this Thursday (2/7/2013) morning from 3:00am to 7:00am. The following production systems will be unavailable during this time: Banner (INB & SSB), AppWorx & ePrint.
[Complete] Exchange maintenance
Exchange maintenance has been completed and all Exchange services are operational. If you experience any issues please report them to the help desk.
Thank you,
Systems
Parature (Online Ticketing System) Maintenance, Fri, Jan 11 at 11:00 PM
On Friday, January 11, 2013 at 11:00 PM EST, Parature will be performing an upgrade to their caching service. They leverage this service to cache all active user sessions. There will be two noticeable side effects of this maintenance:
- All users will be automatically logged out of the Service Desk and Portal. We expect this only to occur once and you will be able to log back in immediately.
- There will be an outage to Parature Chat, which is estimated to last 10 minutes.
[Resolved] IbiWeb, Bits, WebFocus, and ReportCaster Offline
IbiWeb, Bits, WebFocus, and ReportCaster are now online.
IbiWeb, Bits, WebFocus, and ReportCaster Offline
IbiWeb, Bits, WebFocus, and ReportCaster are currently offline. We are working to correct the issue and will update this notification when the problem is resolved.
Resolved Network Outage Davie Campus
Network connectivity to the Davie Campus has been restored.
AppWorx upgrade
The AppWorx production upgrade to version 8 has successfully completed and is now available.
UPDATE: Network Problems
Network problems at the Boca campus are still persisting. Some phones and some buildings are affected.
We are working to resolve the issues as soon as possible.
Network maintenance update
Network maintenance is now complete. Banner and its third party components (i.e., AppWorx, ePrint, WebFocus, etc.) are all operational.
VPN Connectivity Issues Resolved
The on-campus connectivity issues with VPN have been resolved. Users may have issues connecting from certain Internet Service Providers until later this afternoon as the necessary changes are still propagating across the internet.