RESOLVED: CMS unavailable for website updates

The CMS is once again available and is successfully publishing updates.

The vendor had an outage that took longer to recover than anticipated. We regret any inconveniences this may have caused.

Posted in Network and Telecom, Systems

CMS unavailable for website updates

The Omniupdate Content Management System (CMS) is currently unreachable. We have contacted the vendor and will place an update as soon as we know more.

The FAU website is functional. This only affects users trying to make updates to their websites.

Posted in Network and Telecom, Systems

Update – Issues in Blackboard when importing previous contents

Blackboard is currently experiencing an error when instructors visit some course content areas with a large number of files. Instructors may receive an error message (“ArrayIndexOutOfBoundsException”) when attempting to access course content areas with more than 82 file attachments. You may work around this problem by turning OFF “Edit Mode” and then accessing the affected content area. This issue will not impact students. Blackboard is aware of the issue and expects to provide a patch on Monday. Once we receive the patch from Blackboard we will test it and then apply it before classes begin on Tuesday morning. If you require immediate assistance so that you can edit content, please submit a helpdesk ticket online at http://www.fau.edu/helpdesk, we will assist you in modifying the course structure to work around the problem. Thank you for your patience as we work to get this resolved. We apologize for the inconvenience.

Posted in Systems

Resolved – Student network not able to reach FAU

The Student wired network access has been restored.

Thank you

Posted in Systems

Blackboard Maintenance Completed

Blackboard maintenance has completed.

All services are operating as normal.

Posted in Systems

Intermittent Network Fiber Connectivity Bldg. 97 Culture and Society

We are currently experiencing intermittent network fiber connectivity issues in Bldg. 97 Culture and Society. Our vendor is presently onsite working to correct the problem.

Posted in Systems

Resolved: Bigip problems

Systems should be functioning normally now.

Posted in Systems

Banner production is now available

Phase II of the fiscal year end roll has completed. Banner production is now available.

Posted in Systems

ePrint 4.2.1 upgrade this Thursday morning

The ePrint server is scheduled for an upgrade to version 4.2.1 this Thursday morning between 3:00am – 7:00am. EPrint will be unavailable during this time.

Posted in Systems

Jupiter Campus Phone System Upgrade and testing Tuesday July 10th

Telecommunications will be upgrading and testing the phone system on the Jupiter campus on Tuesday July 10th from 5am till 7am. During this time period there will be intermittent outages to telephones on the Jupiter campus. In case of emergency please use a cellular or non FAU phone to dial 911. The FAU police can be reached at 561-271-5163

Regards

Mark

Mark Truman Rolm/IBM/Siemens Certified Engineer Sr. Telecommunications Specialist Communication Infrastructure Florida Atlantic University Boca Raton, FL 33431 Tel: 561.297.2388

Posted in Network and Telecom, Systems