OIT was informed of a REDCap outage this morning and is actively working on getting this issue fixed.
REDCap is back online as of 10:40 AM
[RESOLVED]Banner Production Administrative Forms Issues
Update 8/22/22 1:30PM:
Our team was able to identify the source of the problem, and implemented a fix. For users still experiencing the issue, please close all your browser windows and start a fresh browser session. We have confirmed it works once this is done. If you cannot close down all your browser windows due to work in progress, please use another browser or use the “incognito” option to access Banner until you have time to close everything out.
Original post 8/22/22 12:50PM:
We are investigating issues with our production Banner administrative application. When users open a form they are receiving “Service Invocation Failed” ” Couldn’t access remote service” the team is looking at these issues now and will post more information once we identify the source of the error.
Posted in Uncategorized
Single-sign on delays and errors
We are currently experiencing intermittent issues with single-sign on that may cause delayed logins or errors while logging into services such as Workday and Canvas. We are working on resolving the issue as soon as possible.
We apologize for the inconvenience this may cause.
OIT
[RECOVERY] Online Faculty and Staff Phone Directory
The online Faculty and Staff phone directory has been restored to normal operation.
Posted in Uncategorized
Online Faculty and Staff Phone Directory Temporarily Offline
The online faculty and staff phone directory is temporarily offline. We will post an update when the service is available again.
Posted in Uncategorized
[Resolved] [Zoom] Subset of users unable to access Zoom Web Portal and Client
Zoom identified reports of users being unable to access Zoom Web Portal and Client.
This incident has been resolved.
Banner Web Student Self Service Maintenance – 11:55AM Today, Friday July 29.
OIT will be performing maintenance to the Banner Student Information System, Registration Self Service Web site today, Friday July 29 @ 11:55AM. The expected downtime will be 5 minutes.
Thank you for your understanding.
Posted in Uncategorized
Undergraduate Admissions Application Upgrade – Wednesday, July 27, 6:00PM – 6:10PM
The undergraduate online application will be upgraded, tomorrow, Wednesday July 27 starting at 6:00PM. The upgrade will only take 10 minutes. All prospects that are submitting an application, will be able to save their progress and then re-connect to continue their application at the time. However, we request not to use the application during this time if possible.
Posted in Uncategorized
Network Maintenance: July 21 5-6am
As part of OIT’s annual continuity of services testing, OIT will be conducting tests that will potentially interrupt campus services intermittently between 5am to 6am on Thursday, July 21.
RESOLVED: Password Changes not currently synchronizing
Password synchronization issues have been resolved and you can proceed with password changes.
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We have identified that changes to your password are not properly synchronizing through the system. This may prevent you from accessing some services such as signing into your domain computer or the network. Please hold off from changing your password at this time.
We are working to resolve as soon as possible and apologize for any inconvenience.
OIT
Posted in Systems, Uncategorized