Network Maintenance: July 21 5-6am

As part of OIT’s annual continuity of services testing, OIT will be conducting tests that will potentially interrupt campus services intermittently between 5am to 6am on Thursday, July 21.

Posted in Banner and Admin Systems, Canvas / LMS, Educational Technologies, Email, Instructional Technologies, Lecture Capture, Network and Telecom, Research Computing, Systems, Uncategorized, Video Conferencing, Workday

RESOLVED: Password Changes not currently synchronizing

Password synchronization issues have been resolved and you can proceed with password changes.

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We have identified that changes to your password are not properly synchronizing through the system. This may prevent you from accessing some services such as signing into your domain computer or the network. Please hold off from changing your password at this time.

We are working to resolve as soon as possible and apologize for any inconvenience.

OIT

Posted in Systems, Uncategorized

Multiple FAU services are currently unavailable

We have experienced a hardware failure and multiple FAU services are currently unavailable- including Account Self Service to reset your password, banner self-service, and others.

We are investigating and working to resolve as soon as possible.

We apologize for any inconvenience and will update the status as we have additional information.

OIT

Posted in Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Network and Telecom, Research Computing, Systems, Uncategorized

Possible Frevvo, egrades, and 4P issues this morning- Resolved by 9:20am

We identified that there may have been issues with Frevvo, egrades, and 4P this morning. Issues were resolved by 9:20am this morning.

We apologize for any inconvenience.

OIT

Posted in Educational Technologies, Systems, Uncategorized

Teamdynamix (helpdesk) system experiencing slowness

We have received reports that TeamDynamix, the helpdesk system, is experiencing slowness. We have contacted the vendor and they are investigating the issue.

OIT

Posted in Systems, Uncategorized

NUPARK Parking System is currently unavailable

The FAU NUPARK system is currently unavailable. Users connecting to the online site and other parking applications will receive an error: ERROR 403 – This web app is stopped. We are working with the vendor to restore service as quickly as possible.

Thank you.

Posted in Uncategorized

College of Business Admissions Application

The College of Business Admissions Application will be offline at 1 pm 3/30/2022 for a brief update. It should return to service by 1:15 pm 3/30/2022.

Posted in Uncategorized

[Resolved] Workday is experiencing performance issues

The intermittent performance issues in Workday production is now resolved. Workday was able to isolate this issue and update the configuration as needed to resolve this matter. Thank you for your patience and we apologize for any inconvenience caused.

Posted in Uncategorized, Workday

Workday is experiencing performance issues

Please be advised that we are currently experiencing intermittent performance issues in Workday Production.

We appreciate your patience as Workday is actively working to identify the root cause and implement a solution.

Posted in Uncategorized, Workday

[Resolved] Workday currently unavailable

Workday is currently available. Service has been restored.

Posted in Uncategorized, Workday