We are experiencing issues with credit card transactions at some food service locations on the Boca Raton campus. We are currently working to diagnose and correct the issue.
Research Computing Equipment
Good afternoon, due to a cooling failure the Research Computing Clusters (koko-login.fau.edu) have been shutdown. They will return to service once we get the OK from Facilities.
Networking Issues
The Office of Information Technology is investigating networking issues affecting numerous services. More information will be reported as it becomes available.
Computing Cluster nodes down
Several compute nodes have failed and we are investigating the cause and looking for a fix.
[RESOLVED] Help Desk Ticketing System Unavailable
** UPDATE**
The help desk ticketing system is back online.
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The help desk ticketing system is currently unavailable. We are working with the vendor to resolve the issue as soon as possible.
OIT
Owl Done and possibly other FAU services unavailable
At this time we have identified that Owl Done is unavailable. We are currently investigating the cause and will update the status as we learn more. Other FAU services may also be affected.
We apologize for any inconvenience.
OIT
Intermittent access issues to shared folders (andi shares)
We are experiencing some intermittent access issues to shares on fauandi1. Various services that depend on these shares may also be affected. We are
working to resolve the issue as soon as possible.
Posted in Systems, Uncategorized
[RESOLVED] Several FAU applications/services unavailable
UPDATE: At this time all services have been restored.
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We are currently experiencing issues with an Oracle back-end server. At this time, several applicatios/services are unavailable such as:
Student information in MyFAU
eGrades
Forms.fau.edu
University Appstatus
University Applications
OwlDone
We are working to resolve the issue as soon as possible.
OIT
[Resolved] Duo Two-Factor Authentication delays and failures
4/22/2020 8:16 AM: We were notified that the issues are resolved, and the 3rd-party network providers service issues have been resolved.
4/21/2020 4:15 PM: We have confirmed that the issues reported relate to 3rd-party network providers experiencing regional connectivity issues after a large fiber cut. Duo and Amazon are tracking with those providers to further understand when the cuts have been repaired or traffic is otherwise routable again, and are also investigating other potential solutions to route traffic at this time.
4/21/2020 1:35 PM: We have been notified that users may experience delays and failures when completing two-factor authentication. We will monitor the situation and update this notification as more information is received.
This may affect users logging into VPN, Workday, Banner, Student Self Service, MyFAU, Canvas, Email, and other services.
Starfish relationships and Managed relationships files down (no access to calandar, students, flags, etc.)
Resolved
Posted in Banner and Admin Systems, Uncategorized