Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 05/09/2019 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted:

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MYFAU Persona Maintenance
Description of change: OIT will do an icon refresh and adding personas in the backend in preparation for executive education section launch in a few weeks.
Downtime window start: 5:00 AM
Downtime window end: 6:00 AM
Affected services: MYFAU
Affected systems: MYFAU website and mobile app
Expected End-user impact: During this time, some pages take a bit longer to refresh while design changes are pushed. Most changes will be more noticeable on the mobile app where caching takes a bit to catch up.

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BHRIC Server upgrade from Windows 2012R2 to Windows 2019
Description of change: OIT will upgrade the BHRIC servers to newest version of Windows Server.
Downtime window start: 3:00 AM
Downtime window end: 6:00 AM
Affected services: Services on jup​17-s-profile
Affected systems: jup17-s-profile​.med.ad.fau.edu
Expected End-user impact: During this time, no end-user impact is expected.

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REDCap upgrade
Description of change: OIT will upgrade the redcap research tool to the latest stable release. ​
Downtime window start: 5:00 AM
Downtime window end: 6:00 PM
Affected services: Redcap​
Affected systems: redcap
Expected End-user impact: During this time, Redcap will be offline from 5 am – 6 am​ while the database is upgraded.

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An emergency maintenance is being performed to correct an issue related to Account Self Service and password resets.

During this time you may see a delay in password resets. If you see any errors please retry at a later time. If you continue to have issues please contact the Help Desk for further assistance (561) 297-3999

We apologize for any inconvenience this may cause.

OIT

Starfish is currently down and we are working with Hobsons to resolve the issue.

Canvas Mandatory Course Entry Quiz was not showing up for users with High Contrast UI Setting Enabled for Canvas. We have corrected the problem and will be deploying the change to production shortly.  The Quiz may be unavailable for a short period of time while the changes are deployed.

The connectivity with Google has been resolved and all Google applications are available again.

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The internet provider in Miami is having issues reaching Google and it’s impacting all Google applications. In the meantime, you can use alternative search engines such as Bing and Yahoo.

We apologize for the inconvenience

OIT

Grades Grade Submission DOWNTIME

The eGrades Grade Submission tool will be down temporarily from 8:00 PM to 11:00 PM on December 8th, 2018 to preform emergency maintenance.

This update will fix the duplicate listings on the eGrades receipt page for courses with cross listed sections, performance enhancements, and extra verification for Grade Submission.

Instructors will be unable to submit grades during the time period stated above.