Update: Jupiter and Davie campuses are now able to access SSO from the wireless networks.
Resolved – Wireless networks in Davie and Jupiter able to access SSO
External DDoS Attack Affecting Connectivity to Non-FAU Sites and Services
An external denial of service attack is affecting connectivity to many large sites and services external to FAU. These services include Workday, Paypal, Twitter, Ellucian, Spotify, Reddit, Soundcloud, Amazon Web Services, Microsoft Azure, and many other services. At this time, connectivity to the sites mentioned and many others on the internet may not be possible until the issues are resolved. This attack is not directed at FAU, but it is affecting access to many services on the internet for users inside and outside of FAU.
[RESOLVED] – Power Outage – various services affected
We have experienced a power outage that affects various web services. We are currently working to resolve the situation. Sorry for the inconvenience.
Single Sign On Upgrade
The Single Sign system on will be upgraded Friday August 19th from 3 am – 6 am to improve system performance. During this time users may experience reduced performance when logging into some services.
Single Sign On Maintenance
The Single Sign system on will be restarted Friday August 12th at 3 am – 5 am to improve system performance. During this time users may experience reduced performance when logging into some services.
[RESOLVED] Online Helpdesk System Unavailable
The issue has been resolved and the Online help desk system is back online.
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We are currently experiencing issues with our Online Help Desk ticketing system. We are working with our vendor to have the problem resolved as soon as possible.
We apologize for the inconvenience this may cause.
OIT
SSO Maintenance
We are experiencing minor performance issues on the original single sign on servers affecting logins to Reports.fau.edu, Student On Boarding, Banner Self Service and other central authentication services. We are currently rebooting the servers to increase their performance.
08/2/2016 Single Sign On Upgrade
Single Sign On Upgrade
When: 3:00AM – 7:00AM
Affected services: All login systems that utilize SSO.fau.edu including Blackboard, Workday, Office 365, Outlook 365, Owl Apps (Google Applications), and many others.
Affected systems: shibboleth1, shibboleth2, cas1, cas2, BigIP
Description of maintenance: The University Single Sign On infrastructure will be patched to provide enhanced usability for Office 365, Student Onboarding and better integration with legacy single sign on systems.
User impact: Single Sign On will be intermittently available during the upgrade.
Workday Production – Experiencing integration and reporting performance issues
New Customer Alert: Production Tenants Experiencing Integration and Reporting Performance Issues – Ashburn Data Center
Type: Operations Workday Release: Workday 26 Jira: ENVOPS-57268
Status: Resolved
Update: August 2nd, 2016, 12:15pm PT:
Workday has cancelled all scheduled reports and reports sent to the W Drive that were submitted before August 2nd, 2016 at 9:25am PT. Process Monitor will show them as active. Please ignore this status and resubmit if needed. The status of the reports that were cancelled will automatically change to failed after 30 days.
Posted in Workday
Workday Alert – Error when using Internet Explorer
New Customer Alert: Internet Explorer Browser Issue
Type: Product Defect Workday Release: Workday 26 Jira: UIC-24683
Status: Resolved
Issue resolved, fix applied to production.
Posted in Workday