OIT Systems Maintenance, Thurs. Oct 8 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 10/08/2015 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted:

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OIM Blackboard Connector Maintenance 
When: 5:00 – 6:00AM
Affected services: Oracle Identity Manager (OIM)
Affected systems: Blackboard, Oracle Identity Manager (OIM)
Description of maintenance: Changes will be made to the OIM database to correct issues that prevented name and username changes to some Blackboard accounts.
User impact: No end-user impact is expected.

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OIM Match Resolution Manager Update (FuzzyMatching)
When: 5:00 – 5:15AM
Affected services: Oracle Identity Manager (OIM), including Accounts Self-Service and Claiming Interface​ and WorkdayRest listener
Affected systems: boc22oimp1, boc22oimp2​
Description of maintenance: Updating the Fuzzy Match Interface with many enhancements.
User impact: Any users attempting to claim their account during this period will not be able to access the accounts.fau.edu site.
Any Workday hires reaching the INT083A (Workday Hire JSON Post to OIM) will not reach the system.

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Posted in Systems, Workday

wordpress upgraded as scheduled

Hello all,

WordPress has been upgraded as scheduled.  If you see any abnormal problems, please report it to systems@fau.edu.

 

thanks

norman

 

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems, Workday

[RESOLVED] – Password Resets Issues

Password reset issue has been resolved and we are now able to reset passwords again. 

OIT

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We are currently experiencing some issues with resetting passwords. We are working to resolve the issue as soon as possible.

This only affects those that do not know the current password and must have the password reset by the OIT Help Desk.

If you know your current password and need to change it you can do so using the FAU Accounts Self-Services page (accounts.fau.edu)

We apologize for the inconvenience this may cause.

OIT

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems, Uncategorized, Workday

Enhanced Workday security

FAU is implementing additional security measures to better safeguard your information. Beginning this evening, Friday, July 17, off-campus access to Workday will be limited as follows:

  • Self Service Functionality and Basic Approvals will work from anywhere (includes mobile).
  • Initiating business processes while not connected to the FAU network (Wired or Wireless) will require VPN. Users who opt in to the Multi-Factor Authentication (MFA) will not have this restriction. NOTE: You can only opt in to MFA if you received an email from OIT inviting you to do so. This option is NOT available to the majority of users.
  • Downloading reports while not connected to the FAU network (wired or wireless) will require VPN.
  • Hourly OPS will only be able to check in/out while connected to the University network (wired or wireless).
Posted in Workday