Frevvo forms is currently offline and we are working to resolve the issue. Please check back later. Thank you!
Frevvo Forms is currently offline.
[RESOLVED] Issues reaching FAU websites & machines
The connection issues are resolved.
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Several users have reported having issues reaching FAU websites and machines. We are looking into and will send updates when available.
[RESOLVED] TouchNet Systems Maintenance, Friday, December 16th from 3:00AM to 7:00AM
The TouchNet payment processing system will be undergoing maintenance -Starting from 3:00am to 7:00am (EST) Friday, December 16th. This affects student payment services (Bill+Payment), as well as all Marketplace Stores, uPay sites and TouchNet ready partner payment services. We expect all systems to be back online no later than 7:00 am (EST) that morning. When the system is back up and ready to go, we will notify you. You may wish to place warnings on your website, or take your store offline. If this scheduled downtime creates a conflict for your operations, please feel free to contact us at FIS@fau.edu for further discussion. Expected End-user impact: During this time all student payment services (Bill+Payment), as well as all Marketplace Stores, uPay sites and TouchNet ready partner payment services will be unavailable during this maintenance cycle.
Posted in Banner and Admin Systems, Workday
[RESOLVED] TouchNet Systems Maintenance, Wednesday, November 30th from 3:00AM to 7:00AM
The TouchNet payment processing system will be undergoing maintenance -Starting from 3:00am to 7:00am (EST) Wednesday, November 30th. This affects student payment services (Bill+Payment), as well as all Marketplace Stores, uPay sites and TouchNet ready partner payment services. We expect all systems to be back online no later than 7:00 am (EST) that morning. When the system is back up and ready to go, we will notify you. You may wish to place warnings on your website, or take your store offline. If this scheduled downtime creates a conflict for your operations, please feel free to contact us at FIS@fau.edu for further discussion. Expected End-user impact: During this time all student payment services (Bill+Payment), as well as all Marketplace Stores, uPay sites and TouchNet ready partner payment services will be unavailable during this maintenance cycle.
Posted in Banner and Admin Systems, Workday
[RESOLVED] TouchNet Systems Maintenance, Friday, November 18th from 3:00AM to 7:00AM
The TouchNet payment processing system will be undergoing maintenance -Starting from 3:00am to 7:00am (EST) Friday, November 18th. This affects student payment services (Bill+Payment), as well as all Marketplace Stores, uPay sites and TouchNet ready partner payment services. We expect all systems to be back online no later than 7:00 am (EST) that morning. When the system is back up and ready to go, we will notify you. You may wish to place warnings on your website, or take your store offline. If this scheduled downtime creates a conflict for your operations, please feel free to contact us at FIS@fau.edu for further discussion. Expected End-user impact: During this time all student payment services (Bill+Payment), as well as all Marketplace Stores, uPay sites and TouchNet ready partner payment services will be unavailable during this maintenance cycle.
Posted in Banner and Admin Systems, Workday
[RESOLVED] Workday Performance Issues
Workday performance issues have been resolved.
Posted in Banner and Admin Systems, Workday
Workday Performance Issues
Please note that we are experiencing performance issues with Workday.
Posted in Banner and Admin Systems, Workday
[RESOLVED] TouchNet Systems Maintenance on Friday, October 28, 2022, from 3:00 AM to 7:00 AM
The TouchNet payment processing system will be undergoing maintenance beginning at 3:00 am through to 7:00 am (EST) on Friday, October 28, 2022.
This affects student payment services (Bill+Payment), as well as all Marketplace Stores, uPay sites and TouchNet ready partner payment services. We expect all systems to be back online no later than 7:00 am (EST) that morning. When the system is back up and ready to go, this message will be updated. You may wish to place warnings on your website, or take your store offline. If this scheduled downtime creates a conflict for your operations, please feel free to contact us at FIS@fau.edu for further discussion.
Expected End-user impact: During this maintenance period, all student payment services (Bill+Payment), as well as all Marketplace Stores, uPay sites and TouchNet ready partner payment services will be unavailable.
Posted in Banner and Admin Systems, Workday
Addition of Google Workspace Quota Login Prompt
Starting at 4 pm October 14th, 2022 users who are using more than 5GB in Google Workspace will receive a notification upon login to all SSO services. This prompt will continue until they decrease their Google Workspace usage. Please be aware that it may take up to 48 hours for Google correctly report usage to OIT so please be patient after cleaning up your account. More information may be located at the Google Workspace site. https://www.fau.edu/oit/google.
Single-sign on delays and errors
We are currently experiencing intermittent issues with single-sign on that may cause delayed logins or errors while logging into services such as Workday and Canvas. We are working on resolving the issue as soon as possible.
We apologize for the inconvenience this may cause.
OIT