The TouchNet payment processing system will be undergoing maintenance beginning at 3:00 am through to 7:00 am (EST) on Friday, October 28, 2022.
This affects student payment services (Bill+Payment), as well as all Marketplace Stores, uPay sites and TouchNet ready partner payment services. We expect all systems to be back online no later than 7:00 am (EST) that morning. When the system is back up and ready to go, this message will be updated. You may wish to place warnings on your website, or take your store offline. If this scheduled downtime creates a conflict for your operations, please feel free to contact us at FIS@fau.edu for further discussion.
Expected End-user impact: During this maintenance period, all student payment services (Bill+Payment), as well as all Marketplace Stores, uPay sites and TouchNet ready partner payment services will be unavailable.
[Resolved] Workday is experiencing performance issues
The intermittent performance issues in Workday production is now resolved. Workday was able to isolate this issue and update the configuration as needed to resolve this matter. Thank you for your patience and we apologize for any inconvenience caused.
Workday is experiencing performance issues
Please be advised that we are currently experiencing intermittent performance issues in Workday Production.
We appreciate your patience as Workday is actively working to identify the root cause and implement a solution.
[Resolved] Workday currently unavailable
Workday is currently available. Service has been restored.