In order to resolve an issue with the posting of course recordings, we must restart the Echo service. Course videos will be unavailable momentarily while we restart the service. We expect the downtown to be less than 10 minutes for users according to Echo support.
There is a power outage in T-10 and T-11 causing a network outage in both buildings. Physical Plant has been notified. They are currently working on the issue. No ETR at this time. We apologize for the inconvenience.
OIT / Networking
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 05/16/2013 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
When: 6:00-6:30AM
Affected services: Blackboard, Ibiweb, Filelocker
Description of maintenance: A new virtual switch will be put in place to provide high availability on the storage network for virtual systems.
User impact: The following services will be unavailable for a short period of time:
Blackboard
Ibiweb
Filelocker
When: 5:00 – 6:00 AM
Affected Systems: events.fau.edu(fauweb5,fauappsrv2,sql05vs)
Description of Maintenance: EMS, VirtualEMS, and Master Calendar IIS sites, databases, and connectors will be patched and upgraded to their latest versions.
User Impact: Users sessions will be interrupted and they will need to login again.
System Center Updates Modifications:
Description of maintenance: Force systems who may have missed previous defined maintenance windows to install Windows Updates (XP, Vista, 7, and 8) with a deadline. Devices will begin enforcing this policy May 16th at 7 AM after the OIT defined maintenance window.
User impact: Users who have consistently had their systems off during previous OIT maintenance windows may experience temporary reductions in system speed while updates are being installed. Users will receive a message box about restarting their systems. This will continue every month as Microsoft issues updates.
We are currently experiencing an internet outage and are working to resolve as soon as possible.
We have rebuilt the DNS server and confirmed all services are working.
A DNS server failed and may be causing decreased networking performance. We have worked around the issue and will update this post when a long term solution is in place.
Blackboard maintenance has completed and all services are up and running.
Thank you
Middleware
Blackboard may be unavailable between 5am and 6am Tuesday, May 14th, 2013 for System Maintenance.