Resolved – Issues in Blackboard When Importing Previous Content

The issue that caused this error has been resolved. Instructors should now be able to view and edit their content normally.

Posted in Uncategorized

Resolved – Power outage on the Jupiter campus

The power outage on the Jupiter campus has been resolved.

Thank you

Posted in Uncategorized

OIT Systems Maintenance, 8/23/2012 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 08/23/2012 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

When: 3:00AM to 4:00AM
Affected services: Blackboard
Affected systems:  Blackboard
Description of maintenance:  Apply emergency patch to remedy courses with a large content area to throw an array index out of bound exception and making the course unable to be used.  The secondary patch is for a search query optimization
User impact: Blackboard will not be available between 3:00AM and 4:00AM

When: 8/23/2012 5:00 AM – 5:30 AM
Affected Services: irm.ad.fau.edu and ad.fau.edu boca domain controllers
Affected Systems: bocdcirm01, bocdcirm02, bocdcfau02
Description of Maintenance: A patch that will be installed to correct a problem with the KMS service not accepting a Server 2012 and Windows 8 volume license.
User impact: None expected, staggered reboots, unless a user tries to authenticate on during a reboot of each server.

Posted in Network and Telecom

Power outage on the Jupiter campus

We are currently experiencing a power outage on the Jupiter Campus. Data and voice services will be affected by the outage.

Thank you

Posted in Uncategorized

Banner General & Web General upgrade

The Banner General 8.5.1 & Web General 8.5.0/8.5.1 upgrades have been rescheduled for Tuesday 8/28/2012 from 3:00am to 7:00am.

Posted in Network and Telecom

Update – Issues in Blackboard When Importing Previous Content

UPDATE: Blackboard has provided a patch. We plan to test the patch locally on Tuesday and then apply it before classes begin on Wednesday morning. If you require immediate assistance please submit a helpdesk ticket online at http://www.fau.edu/helpdesk, we will assist you in modifying the course structure to work around the problem.

Posted in Banner and Admin Systems

Banner DEVL & TEST maintenance

Oracle critical patch updates will be applied to banoradev tomorrow, Tuesday 8/21/2012 from 6:00PM to 7:00PM. Banner DEVL, TEST, YEND and SEED will be unavailable during this time.

Posted in Uncategorized

Resolved – Village Apartments wireless issue

The wired and wireless networks in the student dorms are now working properly.

Thank you

—–Original Message—– Sent: Sunday, August 19, 2012 4:04 PM

OIT Status has posted a new item, ‘Network:Village Apartments wireless issue’

The village apartments are experiencing a wireless network problem. We are working to resolve the issue.

You may view the latest post at http://wordpress.fau.edu/irm/2012/08/networkvillage-apartments-wireless-issue/

You received this e-mail because you asked to be notified when new updates are posted.

Best regards, OIT Status

Posted in Network and Telecom

Village Apartments wireless issue

The village apartments are experiencing a wireless network problem. We are working to resolve the issue.

Posted in Banner and Admin Systems

Update – Blackboard Bboogle Tool Experiencing Intermittent Issues

The issue with the Bboogle tool that caused instructors to be unable to open linked files and receive error messages has been resolved; however, please be aware that tool is designed to only allow users to share and edit files that were created within Google Apps. Files (such as Word, PPT, Excel) that are imported into your Google Drive from your desktop will currently appear on the list of documents that you may link to using Bboogle but you and your students will receive an error when you try to access them. We are working to resolve this issue and we apologize for the inconvenience.

Posted in Banner and Admin Systems
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