The application that connects Blackboard to Collaborate (formerly known as “Elluminate”), which was upgraded over the break, is having intermittent problems. We are reverting the previous version of the connecting software until Blackboard has developed a fix (expected to be released at end of the week). Until we return to the newest release, previously recorded sessions will be unavailable. Once the issue is resolved, all Collaborate recordings will once again be accessible.

The issue with connectivity to the National Student Clearinghouse site from Self-Service has been resolved.

We are having issues with Blackboard Collaborate (formerly known as “Elluminate”). Users may intermittently experience error messages and/or slowness when trying to access a session. We’re working with Blackboard technical support to try to resolve these problems and we apologize for the inconvenience. There is currently no estimated time for resolution. This message will be updated as more information becomes available.

The Firewall maintenance has been completed for January 7, 2012. Thank you Sent: Friday, January 06, 2012 7:36 AM

Please be advised that a modification to the Internet firewall must be made between 5:00 am and 7:00 am on Saturday January 7, 2012. This change will cause intermittent interruptions to the Internet across all FAU campus locations between 5:00 am and 7:00 am. If you experience network difficulties after the times outlined above, please contact the FAU help desk at http://www.fau.edu/helpdesk/ or 561-297-3999 for immediate assistance. Thank you

Internet access has been restored to all users.

A router problem that affected some users access to the internet has been resolved. Access to the University from the outside was generally unaffected.

We apologize for the impact.