Completed — Boca core router changes during maintenance window Friday 07/22

Core Router maintenance completed.

Posted in Uncategorized

Video Conference Systems Upgrade 7/22/11

Video conferencing services are expected to be down Friday July 22, 2011 from 10:30 AM until 5:00 PM. This includes any videoconference classroom, conference room, auditorium, and desktop MOVI accounts located on all FAU campuses.

We will be performing a planned system upgrade and system testing. No videoconference services will be available during this time frame.

For questions or concerns please call 561-297-4003.

Posted in Systems

Boca core router changes during maintenance window tomorrow, Friday, 07/22

Network: Boca core router changes during maintenance window tomorrow, Friday, 07/22

Boca core router changes during maintenance tomorrow between 6 AM and 7 AM. There might be a brief network outages as we make remove obsolete routes from the router.

Posted in Banner and Admin Systems

Davie Education and Science Building Network Upgrades

Broward Computing Services in conjunction with Networking will perform the following upgrades on July 22, 2011.

Switch upgrades for the Davie Education & Science Building. System affected: internet / network access, telephones for the 2nd floor. Downtime: 8: 00 AM – 5:00 PM

Will provide updates as each floor is completed and back online.

Posted in Network and Telecom

Blackboard is now available

Blackboard maintenance and upgrade is now completed.

Posted in Uncategorized

Resolved – Blackboard is Down

The database has been restarted, the current error is resolved and we are attempting to continue the upgrade. If all works correctly we expect a return to service of approximately noon.

Blackboard is currently down, we are working with the Blackboard Support Team to restore service. This post will be updated as more information is available.

Posted in Uncategorized

Davie library Network Upgrades

Broward Computing Services in conjunction with Networking will perform the following upgrades on July 21, 2011.

Switch upgrades for the Davie library. System affected: Internet for the FAU davie library. Downtime: 8:30 AM 8:35 AM

Posted in Uncategorized

Resolved – Blackboard Grade Center not functioning

Although Blackboard is up and you can log in, it is not functioning correctly. We have seen the problem primarily in the Grade Center but are further investigating.

We are working with Blackboard for a resolution, but at this point we do not have a time estimate for resolution.

Posted in Uncategorized

Completed – IRM Systems Maintenance, Thursday, July 21, 2011 from 3:00 AM to 7:00 AM

IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deem necessary, installing critical patches and other health checks on Thursday, 07/21/2011 from 3:00 AM to 7:00 AM during IRM maintenance window. In addition, the following systems will be specifically impacted:

When: 3:00 am – 6:00 am Affected Services: Blackboard Production 9.1 Affected Systems: BBP1 -BBP7 and COLLAB servers Description of Maintenance: The Blackboard Learn application will be upgraded from Service Pack 5 to Server Pack 6. All servers will require restarts to complete the upgrade. All BB9.1 applications servers will be unavailable during the maintenance window.

When: 5:00 am – 6:00 am Affected Services: Owlapp Affected Systems: Owlapp1 and Owlapp2 Description of Maintenance: We will be updating the admin interface for Owlapp to improve usability. There should be no down time during this change and there are no business logic changes.

Posted in Uncategorized

Completed — Boca core router changes during maintenance window Wednesday 07/20

Core Router maintenance completed.

Posted in Uncategorized