Boca core router changes during maintenance window tomorrow, Wednesday 07/20

Network: Boca core router changes during maintenance window tomorrow, Wednesday 07/20

Boca core router changes during maintenance tomorrow between 6 AM and 7 AM. There might be a brief network outages as we make remove obsolete routes from the router.

Posted in Uncategorized

Resolved – Cut Fiber-optic cable on campus – Damage not service affecting Jade will repair during normal business hours.

We have received a report that a fiber-optic cable has been cut on campus. The cable is located North of the Memory and Wellness center on the East side of the road. Jade Communications has been contacted and is arriving to fix the cut cable. At this time there is no ETR for this issue but this notice will be updated when additional information is received.

Posted in Educational Technologies

Completed – Middleware: Talisma Unavailable from 10:30 am – noon

The Talisma servers used by Undergraduate Admissions will be unavailable between 10:30 am and 12 noon.

During this period we will be applying 3 vendor supplied patches to correct a critical problem that prevents the sending of outbound emails. No other systems will be affected by this downtime.

Posted in Uncategorized

Banner Student – Completed DARS Degree audit reporting system – will be available in Banner Self-service after 7/18/2011

Banner Student – DARS Degree audit reporting system: 

The DARS Degree audit report system  is now available in Banner Self-Service for faculty and students to use.  Should any help desk tickets or calls come regarding any issues or general questions, you can have them email DARS@fau.edu or contact Dave Morgan (561) 297-3065 or Marie Claire DeMassi at (561) 297-2181.  For more information on DARS, you can go to Office of the Registrar’s web site at http://www.fau.edu/registrar/ .

Posted in Uncategorized

Resolved – SQL Server (sql05vs) down

SQL Server instance SQL05VS was unavailable between 3AM and 8AM.

The issue has been resolved and the instance is currently available

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Completed – Additional Maintenance for Thursday, July 14

Additional Maintenance for Thursday, July 14.

When: 3:00 AM – 3:30 AM Affected Services: Owlapp SharePoint Blackboard Xitracs Affected Systems: Bbpproxy2 Owlapp1 Spwfe1 Xitracs Hvboc05 Description of Maintenance: We will be installing a hotfix on hvboc05.

When: 3:00 AM – 5:00 AM Affected Services: All Middleware Services Affected Systems: All Middleware Systems Description of Maintenance: We will be installing Windows patches.

Posted in Network and Telecom

Completed – IRM Systems Maintenance, Thursday, July 14, 2011 from 3:00 AM to 7:00 AM

IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deem necessary, installing critical patches and other health checks on Thursday, 07/14/2011 from 3:00 AM to 7:00 AM during IRM maintenance window. In addition, the following systems will be specifically impacted:

Self Service will be down for 10 minutes at 6:00 am to apply some patches.

When: 3:00 AM – 3:30 AM Affected Services: SharePoint Project Server Affected Systems: Spwfe1 Spwfe2 Spapp1 Description of Maintenance: We will be applying service pack 1 for Project Server 2010

When: 3:00 am – 6:00 am Affected Services: Talisma 8.5 Application and Database Affected Systems: TALAPP01 and TALDB01 servers Description of Maintenance: The Talisma 8.5 SP2 will be upgraded to service pack 4. All users will be logged off by 3:00 am to start the upgrade. Both the application and database servers will be unavailable during the maintenance window

Posted in Network and Telecom

Update 2: Banner test system unavailable, 7/12/2011

The Banner test system is now available again.

The system has run into a known operating system bug.  A fix is available and will be applied at 6pm tonight and is estimated to take 20-30 minutes.

The Banner test system is currently unavailable.  The problem is being looked into with no ETA available at this time.

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Davie Education and Science Building Network Upgrades

Switch upgrades for the Davie Education & Science Building. System affected: internet / network access, telephones for the 1st floor

All systems are functioning normal.

Upgrade is complete

Posted in Uncategorized

Completed Network Maintenance Bldg 69 Friday July 8th 2011

Network maintenance completed. All systems normal.

Sent: Wednesday, July 06, 2011 4:06 PM

There will be a short network outage in Bldg 69 Campus Operations between 6:00am and 7:00am Friday July 8th. This work is in preparation for construction within the building. Estimated downtime is 20 minutes.

Posted in Uncategorized