Resolved – FAU Self-Service and Banner Systems Unavailable this Saturday, 2/19

The FAU Self-Service and Banner systems will be unavailable Saturday, Feb. 19, from 7 a.m. to 4 p.m. as the Banner operating system undergoes a system upgrade.

This will affect the following services:

• Banner Forms (INB) access

• FAU Self-Service (including registration, transcripts, grades and payments)

Posted in Uncategorized

Resolved – Network Outage

There was a brief network outage from 10:16 AM – 10:21 AM.

Posted in Uncategorized

Resolved – Blackboard is currently down

Blackboard is back up.  Down time was 10:30pm – 11:50pm

Posted in Uncategorized

Completed – SafeAssign will be unavailable on Friday, February 18 from 2:00am to 4:00am

The SafeAssign plagiarism detection tool within Blackboard will be unavailable on Friday, February 18 from 2:00-4:00am due to system maintenance.  We apologize for the inconvenience.

Posted in Educational Technologies

Resolved – Blackboard Intermittent Error Messages and Login Errors

One of the Blackboard servers failed this afternoon between 3:45pm and 4:30pm Wednesday February 16th, 2011. We have removed the server and Blackboard is now operational.

Posted in Educational Technologies

Completed – IRM System Maintenance 2/17/2011 from 3:00am to 7:00am

IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health check on Thursday, 02/17/2011 from 3:00am to 7:00am during IRM maintenance window.  In addition, the following systems will be specifically impacted:

  • Blackboard will be unavailable from 3:00am to 4:00am
  • Single-sign on for the FAU Online Service Desk, Network Registration, and OmniUpdate will be unavailable from 5:00am to 6:00am
Posted in Educational Technologies

Resolved – Blackboard is currently Offline

Blackboard was unavailable from 9pm to 10:30pm Tuesday February 15, 2011. We have made configuration adjustments to prevent this problem in the future.

Posted in Educational Technologies

Resolved – Network Outage

Network outage due to high CPU on the router from 12:21 – 12:31  2/15/2011

Posted in Uncategorized

Completed – Voice System Maintenance on Davie Campus

On Wednesday, February 16th from 5:00am till 7:00am CSI will be performing telephone system maintenance that will interrupt telephone service on the Davie Campus. Other Southern campuses may experience intermittent outages. All calls originating from the Davie campus may require dialing a seven or ten digit number for all off campus calls. If you are trying to reach the Davie campus, the ten digit number might be required. In the event of an emergency the FAU police department can be reached at 561-297-3500 by using a cellular or other non-FAU phone, and local police can be reached by Dialing 911 from a cellular or other non-FAU-phone.

Posted in Systems

Resolved – Emergency restart of Blackboard today at 12:50pm

There will be an emergency restart of Blackboard at 12:50pm  to 1:20pm today (Friday, February 11) that is necessary in order to keep the system running. We apologize for any inconvenience that this may cause.

Posted in Email