We are exeperiencing a telecom issue with our line provider, local team is engaged and working to resolve.
[Resolved] Single Sign-On (SSO) – Login Issues
We are currently experiencing issues with Single Sign-On (SSO) functionality. We are actively investigating the root cause and working on a solution. Refreshing your login may temporarily allow you to bypass the current issue at hand.
We will provide updates as soon as more information becomes available. Thank you for your patience as we work to restore full functionality.
[Resolved] Authentication Web Applications Banner, Spot and Others. Access Denied
We are seeing an increase in errors when logging into web applications where the user is receiving an “Access Denied” message. Users logging into Banner Self-Service, or Admin for example, will receive an Access Denied message, if they refresh they are able to login sometimes. Our Enterprise Applications team is currently reviewing our system logs to determine the cause. We will provide an update as we know more.
TeamDynamix (HelpDesk) performance issues
TeamDynamix has reported they are currently investigating reports of performance degradation. Updates will be posted as they become available.
OIT
Posted in Systems, Uncategorized
[RESOLVED]Canvas Integration Service Interruptions
Canvas is fully functional.
Several Canvas functions are currently experiencing issues. Users may experience errors accessing several parts of the Canvas LMS and its integrations (e.g., Mediasite, Lucid, Follett, etc.). Instructure is investigating to restore functionality as soon as possible. Updates will be provided on this post. For more info, visit Instructure’s status page.
[Resolved] Forms service outage
The University forms service experienced a temporary outage this morning. The service has been restored and is operating normally. If you encountered an error, please retry submitting your form or logging back into the system.
Posted in Uncategorized
[RESOLVED] Microsoft Copilot Service Issues
Update 10/30/2025 @ 1:30 am: The issue with Microsoft Copilot has been resolved.
Users may experience difficulties accessing Microsoft Copilot Chat, particularly when using a web browser. Microsoft has confirmed this is a widespread issue affecting many users. We will provide additional updates as soon as they become available.
[RESOLVED] AWS Outage Affecting Canvas
Due to an ongoing incident with Amazon Web Services, users may experience error messages when trying to access Canvas.
Update: Canvas is reporting the site is now operational following today’s AWS outage. Thank you for your patience as services were restored. If you continue to experience any issues, please contact the OIT Help Desk.
Tagged with: systems, wordpress
Posted in Canvas / LMS, Educational Technologies, Instructional Technologies, Uncategorized
Posted in Canvas / LMS, Educational Technologies, Instructional Technologies, Uncategorized
[Resolved] Microsoft Services Disruption
The issues with Microsoft services have been resolved.
Posted in Uncategorized
Issue signing into Office Apps on Windows Computers
We have identified an issue with Duo Authentication when signing into Office Apps on Windows computers. After Duo, the application just hangs and you are unable to activate Office. We are currently investigating.
OIT