[RESOLVED] Snaplogic performance issues

Snaplogic has reported they are currently investigating reports of performance degradation due to issues with Cloudfare hosting https://www.cloudflarestatus.com/.

We are looking into evaluating the current impact on our environment, but it seems to only effect logins at this time. Updates will be posted as they become available.

OIT

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Posted in Snaplogic

TeamDynamix (HelpDesk) performance issues

TeamDynamix has reported they are currently investigating reports of performance degradation. Updates will be posted as they become available.

OIT

Posted in Systems, Uncategorized

[Resolved] TeamDynamix Performance Issues

TeamDynamix has reported they are currently investigating reports of performance degradation. Updates will be posted as they become available

Update: TeamDynamix is reporting the incident is now resolved

Posted in Banner and Admin Systems, Educational Technologies, Instructional Technologies, Systems

[RESOLVED]Canvas Integration Service Interruptions

Canvas is fully functional.

Several Canvas functions are currently experiencing issues. Users may experience errors accessing several parts of the Canvas LMS and its integrations (e.g., Mediasite, Lucid, Follett, etc.). Instructure is investigating to restore functionality as soon as possible. Updates will be provided on this post. For more info, visit Instructure’s status page.

Posted in Canvas / LMS, Educational Technologies, Instructional Technologies, Lecture Capture, Uncategorized

[Resolved] Forms service outage

The University forms service experienced a temporary outage this morning. The service has been restored and is operating normally. If you encountered an error, please retry submitting your form or logging back into the system.

Posted in Uncategorized

[RESOLVED] Microsoft Copilot Service Issues

Update 10/30/2025 @ 1:30 am: The issue with Microsoft Copilot has been resolved.


Users may experience difficulties accessing Microsoft Copilot Chat, particularly when using a web browser. Microsoft has confirmed this is a widespread issue affecting many users. We will provide additional updates as soon as they become available.

Posted in Educational Technologies, Instructional Technologies, Research Computing, Systems, Uncategorized

[RESOLVED] Canvas Log In Issues

Canvas is showing a “Failed to Log In” error message for users. Our team is aware of the issue and working to resolve as soon as possible.

Update 9:43 AM: Canvas login functionality has been restored. Please contact the OIT Help Desk at 561-297-3999 if you continue to experience issues.

Posted in Canvas / LMS, Educational Technologies, Instructional Technologies, Systems

[RESOLVED] Success Network (EAB Navigate) is experiencing issues

Success Network (EAB Navigate) is now fully operational. We will continue to monitor the situation and will place a new post if services degrade in the future.


Success Network (EAB Navigate) is currently experiencing performance issues due to the ongoing AWS outage. Users may encounter slow load times or difficulty accessing the system. We are monitoring the situation and will provide updates as they become available. Thank you for your patience.

Posted in Banner and Admin Systems, Educational Technologies, Systems

[RESOLVED] AWS Outage Affecting Canvas

Due to an ongoing incident with Amazon Web Services, users may experience error messages when trying to access Canvas.

Update: Canvas is reporting the site is now operational following today’s AWS outage. Thank you for your patience as services were restored. If you continue to experience any issues, please contact the OIT Help Desk.

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Posted in Canvas / LMS, Educational Technologies, Instructional Technologies, Uncategorized

[Resolved] Microsoft Services Disruption

The issues with Microsoft services have been resolved.

Posted in Uncategorized