[Completed] Network upgrades to cause service outages in building 22 on Friday, May 10 2013, between 3:00 am and 6:00 am

On Friday, May 10 2013, between 3:00 am and 6:00 am, the Networking team will replace a core copper switch in the FAU data center. This upgrade will cause an interruption to the network and telephone systems on the FAU Boca Raton campus.

Posted in Email, Systems

[Update] Blackboard Service Pack 11 Upgrade

The Blackboard service pack 11 upgrade is taking longer than expected. All servers have been updated to the planned version but we are working with Blackboard support to correct 1 issue, all other reported issues have been resolve.

  1. Some My Blackboard (Social Networking) features are currently unavailable and users may receive an error when attempting to create a My Blackboard profile.

Please note that at is no risk of any data loss do to these issues.

 

Posted in Network and Telecom

Blackboard Service Pack 11 upgrade

The Blackboard service pack 11 upgrade is taking longer than expected. All servers have been updated to the planned version but we are working with Blackboard support to correct 3 issues.

  1. Some My Blackboard features are currently unavailable.
  2. Some course functions such as changing themes, opening menus and creating content may not work as expected.
  3. Users may receive the error message: Request/doCourseMenuAction] does not contain handler parameter ‘cmd’. This may be caused by whitespace in the label text.

We are working with Blackboard to resolve these issues and will update this message by 7:30 am.

6:55 am – We continue to work with Blackboard to resolve these issues. We will update this post by 7:30 am.

7:25 am – We continue to work with Blackboard to resolve these issues. We will update this post by 8:00 am.

Posted in Uncategorized