The sharepoint issues have been resolved, and traced back to a failed server. We will continue to monitor the machine for issues.
12:04 pm: Sharepoint.fau.edu is now online but running very slowly. We are continuing to investigate the problem and will update this post hourly.
11:52 am: Sharepoint.fau.edu is currently returning a 500 INTERNAL SERVER ERROR when accessed by clients. We are currently investigating.
The Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 05/31/2012 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
When: Thursday May 31th 2012, 6:00 am – 7:00 am
Affected services: CM22 desktop computers
Affected systems: CM22 desktop computers
Description of maintenance:
We will be deploying the Microsoft System Center Operations Management agent to all desktop and laptop computers contained within the \Boc\22_CM organizational unit of the irm.ad.fau.edu domain. In summary this will uninstall Symantec Antivirus, install Microsoft Forefront End Point Protection and point the desktop to use a new Windows Update server that includes a more inclusive set of updated packages.
User impact: Users may see a small green square in their system tray, please do not be alarmed this is the Forefront icon and indicates that your system is protected. If you notice a red square please contact the Help Desk. Also, some computers which have not in the past received windows updates may alert that updates are available.
When: Wednesday May 30th 2012, 3:00 am – 5:00 am
Affected services: Microsoft Exchange
Affected systems: Microsoft Exchange Cluster
Description of maintenance: Part one of the Exchange 2012 to Exchange 2012 SP2 upgrade. Systems will be upgrading the inactive Exchange servers from Exchange 2010 to Exchange 2010 SP2
User impact: None
When: Thursday May 31th 2012, 3:00 am – 5:00 am
Affected services: Microsoft Exchange
Affected systems: Microsoft Exchange Cluster
Description of maintenance: Part two of Exchange 2012 to Exchange 2012 SP2 upgrade. Systems will first move all users to the machines upgraded on Wednesday Morning and then proceed with upgrading the remaining servers to Exchange 2010 SP2.
User impact: None
Users may be experiencing delays in receiving emails on their mobile devices. We are currently working to resolve this issue.
Users may receive a “403 Forbidden: Access is denied” error when opening mail.fau.edu. We are working to correct the problem but users may work around the error by using the following url: https://mail.fau.edu.
The Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 05/31/2012 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
When: Wednesday May 30th 2012, 3:00 am – 5:00 am
Affected services: Microsoft Exchange
Affected systems: Microsoft Exchange Cluster
Description of maintenance: Part one of the Exchange 2012 to Exchange 2012 SP2 upgrade. Systems will be upgrading the inactive Exchange servers from Exchange 2010 to Exchange 2010 SP2
User impact: None
When: Wednesday May 30th 2012, 3:00 am – 5:00 am
Affected services: Microsoft Exchange
Affected systems: Microsoft Exchange Cluster
Description of maintenance: Part two of Exchange 2012 to Exchange 2012 SP2 upgrade. Systems will first move all users to the machines upgraded on Wednesday Morning and then proceed with upgrading the remaining servers to Exchange 2010 SP2.
User impact: None
Networking: network connectivity issue between campuses has been resolved
Network: There is a networking issue connecting between campuses We are looking at the issue to determine the problem.
The switch maintenance in RU12 and RU13 has been completed. Thank you
Sent: Tuesday, May 22, 2012 9:55 PM
On Wednesday, May 23, 2012, between 5:30 am and 6:30 am, Networking will modify the uplinks used by two switches in building 22, RU12 and RU13. This upgrade has been approved by the change advisory committee. Thank you
On Wednesday, May 23, 2012, between 5:30 am and 6:30 am, Networking will modify the vlans used by the Metro Ethernet connection. This upgrade will cause an interruption to the network connection to the remote FAU campus locations. Please be advised that calls to or from the remote campus locations may require dialing a seven or ten digit number during the times listed above. In case of an emergency during this period, the FAU Police Department can be reached at 561-271-5163 If you experience difficulties after the times outlined above, please contact the FAU help desk at http://www.fau.edu/helpdesk/ or 561-297-3999 for immediate assistance. Thank you
On Wednesday, May 23, 2012, between 5:30 am and 6:30 am, Networking will modify the uplinks used by two switches in building 22, RU12 and RU13. This upgrade has been approved by the change advisory committee. Thank you