BANNER Production unavailable during Thursday Production Maintenance Window

The latest Oracle patches will be applied to the Banner Production environment during Thursday’s (5/24) scheduled Production maintenance window.

As a result, Banner Production (FAUP INB/SSB/batch) and the ODS will not be available from 4:00am-6:00am.

A message will be posted on the MyFAU Self-Service Channel.

Posted in Uncategorized

DEVL/TEST/YEND unavailable tonight between 6pm-10pm

Banner DEVL/TEST/YEND will be unavailable tonight during the scheduled Maintenance Window (6:00pm-10:00pm). During this time, the latest oracle patches will be applied.

Posted in Uncategorized

carrier outage to Harbor Branch and PSL campus locations

At 2:21 PM today, (Monday, May 21, 2012) the FAU network experienced a 60 second drop in the Metro Ethernet connectivity to the Harbor Branch and Port St. Lucie campus locations. Full connectivity has been restored and we are working with the carrier to determine the reason for the drop in service.

Thank you.

Posted in Uncategorized

RESOLVED : Banner Is Down

We believe that this issue has now been resolved. If you experience any further problems, please notify us by submitting a helpdesk ticket online at http://www.fau.edu/helpdesk.

Banner is Down

May 18th, 2012

Banner is currently down.  We are currently investigating and will provide more information as soon as it is available.

Posted in Uncategorized

RESOLVED: Blackboard is Down

We believe that this issue has now been resolved. If you experience any further problems, please notify us by submitting a helpdesk ticket online at http://www.fau.edu/helpdesk.

Blackboard is down

May 18th, 2012

Blackboard is currently down.  We are investigating and will provide more information as soon as it is available.

Posted in Network and Telecom

Blackboard is down

Blackboard is currently down.  We are investigating and will provide more information as soon as it is available.

Posted in Network and Telecom

Banner is Down

Banner is currently down.  We are currently investigating and will provide more information as soon as it is available.

Posted in Uncategorized

OIT Systems Maintenance, Thurs, May 17, 2012 from 3:00am to 7:00am

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 05/17/2012 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted:

When: 5:00 am – 6:00 am
Affected services: Blackboard
Affected systems: Blackboard
Description of maintenance: The goal of the change is to install the Bboogle building block on Blackboard production. This new tool will allow Faculty and Staff to link content stored in Google Applications with Blackboard and automatically creates Google Groups for courses.
User impact: None. No downtime is expected.

When: 6:00 AM – 6:30 AM
Affected services:  Active Directory (AD)
Affected systems:  davdcfau01
Description of maintenance:  An IDM agent is being installed on the Davie domain controller and must be rebooted afterwards.
User Impact: None expected.

Posted in Educational Technologies

Resolved – Issue with Archiving/Exporting Courses and Uploading Files in Blackboard

We believe that this issue has now been resolved. If you experience any further problems, please notify us by submitting a helpdesk ticket online at http://www.fau.edu/helpdesk.

Posted in Uncategorized

Issue with Archiving/Exporting Courses and Uploading Files in Blackboard

There is currently a problem with archiving and exporting courses as well as uploading files in Blackboard that is causing instructors to receive an error message. We are working to resolve this issue as soon as possible and we apologize for the inconvenience.

Posted in Uncategorized