voicemail issue

Telecom: voicemail issues. We have contacted the vendor. No ETA on resolution.

Posted in Systems

[Completed] Blackboard Emergency Maintenance

Blackboard Maintenance has completed and all services are up and running.

Thanks.

Middleware

Posted in Uncategorized

RESOLVED – FAU Homepage Down

The FAU hompage &  website is now functioning correctly.

Access to WISE and CMS publishing is now available as well.

 

Posted in Uncategorized

[Update] FAU Homepage Down

FAU Homepage is now functioning.

Direct access to WISE including CMS publishing should be available shortly.

 

Posted in Uncategorized

[Resolved] Graduate Admissions Application and some web pages

We are currently experiencing a problem affecting the Graduate Admissions Application and some parts of the FAU home page. Systems is working to resolve the issue and we will update this notice soon.

Posted in Banner and Admin Systems

OIT Systems Maintenance, Thursday, Oct. 11, 2012 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 10/11/2012 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

When: 5:00 am to 5:30am
Affected Services: Luminis (MyFAU)
Affected Systems: mcoracle.fau.edu
Description of Maintenance: Oracle quarterly PSU will be applied
User impact: Luminis (MyFAU) and Banner self-service will not be available

When: 5:30 am to 6:30am
Affected Services:
Electronic Thesis/Dissertation – https://swise.fau.edu/etd
OIT Training: https://swise.fau.edu/training
Technology Fee Admin: https://swise.fau.edu/techfee
United Way Admin: https://swise.fau.edu/unitedway
Blackboard Requests: https://swise.fau.edu/blackboard/
Affected Systems: swise.fau.edu
Description of Maintenance: Physically relocating server to another rack
User impact: swise applications will be unavailable during this time.

When: 6:00 AM – 6:10 AM
Affected Services: NetReg, Ibiweb2, idm
Affected Systems: ldapboc0
Description of Maintenance: ldapboc0 will be shutdown to have its allocated RAM increased.
User impact: No end user impact is expected as the service is load-balanced.

When: 5:30 AM – 6:30 AM
Affected services: DHCP
Affected systems: DHCPBOC0, DHCPBOC1
Description of maintenance: The goal of this change is to utilize new IP address ranges in buildings 10 and 67. The new IP address ranges will be enabled via DHCP for known clients. The old IP address ranges (131.91.x.x) and the new IP address ranges (10.x.x.x) will coexist in the same network/vlan.
User impact: Clients that are currently registered in Talon and are using DHCP will acquire a new IP address via DHCP.

When: 10/11/2012
Affected services: SCCM
Affected systems: SCCM
Description of maintenance: Allow SCCM to communicate fully with clients, in OIT, running XP by allowing communication to occur over RPC.
User impact: No end user impact is expected.

Posted in Uncategorized

ePrint maintenance

The ePrint services are now back online.

Posted in Uncategorized

Network Maintenance Saturday October 6th 1:00a.m to 2:00a.m.

Communication Infrastructure will be performing network maintenance Saturday October 6th from 1:00a.m. until 2:00a.m. During this maintenance, connectivity between FAU and the Internet is expected to be interrupted periodically for several minutes. All maintenance is expected to be completed by 2:00a.m.

Posted in Network and Telecom

ePrint maintenance

This is a reminder that the ePrint server will be unavailable this Saturday, 10/6/2012 from 4:00am to 8:00pm during the scheduled maintenance.

Posted in Uncategorized

[Completed] Blackboard Maintenance

Blackboard Maintenance has completed and all services are back up.

Thanks

Middleware.

Posted in Network and Telecom